Elite Property Management’s earns a 1.0-star rating from 7 reviews, showing that the majority of tenants and property owners are dissatisfied with management services.
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Terrible Property Management Company
Terrible Property Management Company. They dont respond to emails or work maintenance orders. Very bad follow up and communication skills.
If I could give 0 stars, I would
If I could give 0 stars, I would. This company is so unprofessional. I've been leaving voicemails, but I can never talk to anyone. I've sent emails that have never been answered. I've been calling and emailing since August, and it's now October, and I still haven't heard anything, not even a simple "we'll get back to you soon." I'm really annoyed and have been ever since they started "managing" my building. And I use the word "managing" very loosely.
Elite Property Management Complaints 5
Rental property management
Homeowners beware - I recently hired the company to manage my rental as I had moved out of state. Repairs were needed and I was given a $7500 itemized quote. I paid and was informed the work was done. New tenants moved in and when I contacted them to welcome them, i discovered the little work that was done was terrible. The tenant and I tried to work with...
Read full review of Elite Property ManagementThe association was meant to cover both utility and maintenance bills
The association was meant to cover both utility and maintenance bills, as stated in the Declarations. They claim it's an error and won't pay the full charge, only agreeing to cover the utility bill. They deny responsibility for the maintenance costs. Review: The association was expected to pay for both utility and maintenance bills according to the Declarations. Yet, they argue it's a mistake and decline to pay the full amount. They consent to pay only the utility bill, not the maintenance charge.
The condo association is supposed to take care of the garage door maintenance
The condo association is supposed to take care of the garage door maintenance. I got a big issue with the rail that holds the garage door to the building. The rail is coming off the wall and it could hurt people and cars in the garage if it falls off completely. I've been trying to get Elite management company to fix this for 3 months now, but they haven't done anything about it. I've been calling Deana Br, who is the manager for the condo complex, since mid-October , but she hasn't been very responsive in fixing my serious garage problem. This Elite management company just ignores the problem and doesn't care about its customers.
Is Elite Property Management Legit?
Elite Property Management earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Epmllc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Epmllc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Elite Property Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Elite Property Management has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
I wanna complain 'bout Elite Property Management LLC
I wanna complain 'bout Elite Property Management LLC. They ain't doin' a good job takin' care of our place, ***. Folks be tellin' us to sell our condos 'fore it gets even worse. When visitors come 'round, they see how much it's gone downhill. Some folks can't even use their backyards 'cause the weeds done grown into trees. Weeds be poppin' up everywhere, in the parkin' lot, on the sidewalk, even in the rock gardens. The mailboxes all crooked too. And don't get me started 'bout the junk folks be throwin' by the dumpster. They promised to put up a camera years ago to catch those folks, but still ain't no camera there. We all pay our condo fees, but the property look like crap. We done complained, but nothin' gets done. We didn't wanna do this, but we live here, and we've had enough.
The manager, Ken K***, never calls me back
The manager, Ken K, never calls me back. When I call his "assistant," Shanda W, she yells and swears at me, telling me not to call her. She insists that I can only email her. I just moved in last week and this is my first association meeting. Shanda says she needs time to inform me about recycling. There's a sign by the dumpster that says to CALL the association for a key, but when I did, they scolded me for calling about such things. Shanda claims it will take weeks and involve other people to figure out how to drop off a dumpster key. Ken also wouldn't provide any information about my monthly payment or confirm if it was already paid for the first month. As a paying member, how can I get answers if they won't let me ask questions over the phone? It's ridiculous to think they only accept emails. This company has so many complaints, it's unbelievable they're still in business. Be careful if you decide to work with them.
About Elite Property Management
One of the key strengths of Elite Property Management is their extensive experience and expertise in the field. With years of industry knowledge, they possess a deep understanding of the complexities and challenges that come with managing properties. This allows them to provide comprehensive and tailored solutions to meet the unique needs of each client.
Elite Property Management prides itself on its commitment to professionalism and integrity. They have built a solid reputation for their ethical business practices and transparent communication. Clients can trust that their properties are in safe hands, as Elite Property Management operates with the utmost honesty and accountability.
A distinguishing feature of Elite Property Management is their dedication to customer satisfaction. They prioritize the needs and concerns of both property owners and tenants, ensuring that all parties are treated with respect and fairness. Their responsive and proactive approach to problem-solving sets them apart from their competitors, as they strive to address issues promptly and effectively.
In addition to their exceptional customer service, Elite Property Management offers a wide range of services to support property owners. From marketing and tenant screening to rent collection and maintenance, they handle every aspect of property management with utmost professionalism. Their team of skilled professionals is equipped with the knowledge and resources to maximize the value and profitability of each property under their care.
Furthermore, Elite Property Management leverages advanced technology and innovative tools to streamline their operations and enhance efficiency. This enables them to provide real-time updates and reports to clients, ensuring transparency and enabling informed decision-making.
Overall, Elite Property Management (epmllc.com) is a trusted and reliable partner for property owners seeking top-notch management services. With their extensive experience, commitment to professionalism, and dedication to customer satisfaction, they have established themselves as a leader in the industry. Property owners can confidently entrust their properties to Elite Property Management, knowing that they will receive exceptional service and optimal results.
Overview of Elite Property Management complaint handling
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Elite Property Management Contacts
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Elite Property Management phone numbers+1 (860) 430-6640+1 (860) 430-6640Click up if you have successfully reached Elite Property Management by calling +1 (860) 430-6640 phone number 0 0 users reported that they have successfully reached Elite Property Management by calling +1 (860) 430-6640 phone number Click down if you have unsuccessfully reached Elite Property Management by calling +1 (860) 430-6640 phone number 0 0 users reported that they have UNsuccessfully reached Elite Property Management by calling +1 (860) 430-6640 phone number+1 (860) 430-6640+1 (860) 430-6640Click up if you have successfully reached Elite Property Management by calling +1 (860) 430-6640 phone number 0 0 users reported that they have successfully reached Elite Property Management by calling +1 (860) 430-6640 phone number Click down if you have unsuccessfully reached Elite Property Management by calling +1 (860) 430-6640 phone number 0 0 users reported that they have UNsuccessfully reached Elite Property Management by calling +1 (860) 430-6640 phone numberAdministrative Assistant+1 (860) 676-3392+1 (860) 676-3392Click up if you have successfully reached Elite Property Management by calling +1 (860) 676-3392 phone number 0 0 users reported that they have successfully reached Elite Property Management by calling +1 (860) 676-3392 phone number Click down if you have unsuccessfully reached Elite Property Management by calling +1 (860) 676-3392 phone number 0 0 users reported that they have UNsuccessfully reached Elite Property Management by calling +1 (860) 676-3392 phone numberCommunity Management
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Elite Property Management emailschris@epmllc.com94%Confidence score: 94%Managementken@epmllc.com91%Confidence score: 91%Management
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Elite Property Management address39 New London Tpke Ste 330, Glastonbury, Connecticut, 06033-2061, United States
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Elite Property Management social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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