Facebook’s earns a 4.3-star rating from 7783 reviews, showing that the majority of social media users are very satisfied with platform experience.
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Over the last several weeks, Facebook publishes scam ads on my timeline on a daily basis. Sometimes several a day. They often revolve around Tesla, bitcoin trading or 'get rich quick' and link to a fake news site with made-up interviews.
Facebook has no customer service, not contact info. Reporting ads has no effect. One year earlier, they published bitcoin traiding scam ads about daily for half a year.
The advertisements published are completely out of line with the self-published community guidelines. Most ads are published by fake pages.
Desired outcome: Stop providing scammers with a platform. Stop publishing scam ads.
Cannot log in
Rob [protected]@outlook.com 10/01/1947 [protected] Australia
Crazy got disabled 2 years ago - can still get on Android and
Got a message 2 years ago that they were reviewing my disablement
Desired outcome: Want to be reconnected
disabled for nothing but trying to get back in
On the 29th of Dec I recieved an email saying my e-mail address was changed was it me? I clicked on no was not me.
Then the trouble started. I followed what it said to reverse back to my e-mail. It didn't work. So I kept at it trying to convene that it was not me and could not gain entry into my fb. I put in my password and was told it was an old one so they said they would re=direct me to put in a new password. Thus I did that too and still no entry. So dumb me (I am 68 ) thought if i could just get in to play my games so I set up a new acct. Thus was told no that I was still disabled and now I get a message that I am permanently disabled.
Not funny being I really am disabled and this fb thing is all I have for my entertainment. I've had the acct 12 years and keeps my loneliness down to a minimum. I have no idea what I did wrong to get booted like this, geez I have seen tons on fb that should get others kicked off but nothing I have done, so was thinking that maybe who ever changed my e-mail address must of gone into my acct and done so, why else would someone change it?
Please help me fb.
Desired outcome: Please reinstate my original acct started in 2009 so I don't lose all my friends and memories
account
I was banned from fb a while back for something to do with company values blah blah...when i asked for explanation I received zip, zero, crickets. I tried downloading the account info they had on one page and it contained...you got it...zip, zero, nada, about what despicable thing I had done to earn expulsion from their exclusive club. I can only surmise that my being tossed was bc I followed pro-Trump members and occasionally would answer someone's opinion on something with my own opinion...I guess we are not allowed to voice our opinions if they don't correlate with the fb idea of correctness...sad bc I have been on fb for years and years since they first came out of the basement and into the light...shamefully a lot of what used to be our rights are now only available to us in shadow...shame on anyone who allows this and doesn't fight back.
Desired outcome: I think it would b awesome if fb would go back to just being a social outlet for ppl to gather and say what they want to say about what they feel is important.
My facebook account was locked for no reason!
It was "hacked!" they said they locked my account because of inappropriate posts or having inappropriate content about children! I assure you that I am not, a sexual predator in any way! My account was hacked! It was not me who was doing this! This is ridiculous! I demand that my account be reinstalled as soon as possible!
Thank you very much for your cooperation in this matter!
Joseph Sidener
Desired outcome: MY ACCOUNT REINSTATED IMMEDIATELY!!!
Disabled Account
Facebook disabled my account supposedly by fact checker reports even after their attorneys testified in court that fact-checks were opinions. I reside in Florida and thought this was illegal.
Desired outcome: Reinstatement of account
Payment
I have paid double $1.99 to keep commercials out of my BUBBLE pro shooter Game on 12/26/2021. They are still coming up holding up my game. Either return my money or stop the commercials now. I will call my bank to have you removed If I don't get results.
This is not the first time That you have done this. So make it right so I can continue playing my game.
Bowling king
I been playing bowling king on my LG android 2 years. They keep taking the app away and giving it back. It says device not compatible with bowling king. This has happened 5 times already. Then I buy balls they look fine on my end but other players are seeing my balls as pink all pink in color. I am tired of bowling king ripping me of of good money I spend and kicking me off the app.
Desired outcome: Bowling king sucks lately
Ads charges
Hello Sir/Madam,
I was charged for business ads on my account. I am not a company and I have no need to sell anything or to have business ads. I only use regular posts to share rescue animals - that is only what I do and volunteer to help animals.
I never authorized any paid ads and never intended to run any.
I only found out about it after I was charged 15$ by paypal for something I had not idea about, never set up before . I closed all the setting and was responded that my account is not active and my charges can not be refunded. I went through all the pages of your setting and set it up for real - now it's active and I informed FB about it, but still no refund and I received the same answer that money can't be refunded due to my account being inactive. Please refund the charges, I would appreciate it.
These account was used specifically for donations to rescue groups to save animals and now it's stopped until this case is resolved and money refunded.
Sincerely...Eleonora
[protected]@aol.com
Desired outcome: credit of 15$
Ads
Hello Sir/Madam,
I was charged for business Facebook ads to my Paypal account. I never authorized it, I am not a company and I have no need to sell anything or to have business ads. I only use regular posts to share rescue animals - that is only what I do and volunteer to help animals.
I was never interested in any paid ads, never authorized its and never intended to run any.
I only found out about it after I was charged 15$ by paypal for something I had not idea about. I closed all the settings and was responded by FB that my account is not active and my charges can not be refunded because of it. I went through all the pages of the long setting that I know I never did before, and set it up FB adds for real - now it's active and I informed FB about it, but still no refund and I received the same answer that money can't be refunded due to my account being inactive.
These account was used specifically for donations to rescue groups to save animals and now it's stopped until this case is resolved and money refunded. I would appreciate a refund of 15$ that I was charged.
Sincerely... Eleonora
[protected]@aol.com
Desired outcome: credit back of 15$
Imposter is using my name and picture
I have not used facebook for two years, some one has hacked my name and picture. My name is John Katchan, they have taken my picture and are using this name format "John Kat Chan", reaching out to friends of mine. The first time was to December 13 to Bernie Frist, the second time was December 16 th, asking for donantions .
I can be reached at [protected] or [protected]@gmail.com
Desired outcome: shut down this bogus facebook account
disabled face book account for no reason
I HAVE CREATED AN ACCOUNT WITH FACE BOOK USING MY EMAIL ADDRESS [protected]@yahoo.com and joined groups for gold bullion traders and getting posts from groups for a week since I created the face book account. But whenever I try post a business information regarding gold bullion face book block my account for two to three days. the BLOCKING PROCESS REPEATED TWO OR THREE TIMES AND FINALLY FACEBOOK DISALED MY ACCOUNT SAYING IHAD BREACHED SOME SORT OF COMMUNITY STANDARDS AND THEY GAVE ME A KINK TO THE SITE ASKING ME TO FIND THE EXACT CAUSE I DID FOR GETTING DISABLED!
I USED ANOTHERMOBILE NUMER TO CREATE A FACE BOOK ACCOUNT BUT SAME RESULT REPEATED .
KINDLY RESOLVE THIS ISSUE THAT I CAN CONDUCT BUSINESS LIKE OTHER CITIZEN OF MY COUNTRY THAN BOLCKED FOR NO REASONS AND GETTING TREATED LIKE CRIMINALS .
OR IS IT PART OF A CONSIRACY AGAINST THE PEOPLE OF THIS COUNTRY BY ANY GOVERNMENT AGENCIES WITHIN INDIA .BRING THEM IN TO THE PUBLIC AND LET PEOPLE PUNISH THEM.
THANK YOU,
SIDHU PRAKASH.V.
Desired outcome: COPENSATING THE DAMAGES TO SOCIETY AND PUNISHING THE CULPRITS .
my complaint has been resolved. thank you
QUICK REDRESSAL. THANK YOU.
I created a new account recently after staying away from Facebook for a long while. I left it as it was without any information or posts or having friends on board. Later that same day, I logged in to search FB Marketplace and was surprised to see a message telling me that I would not be able to use my account if I was found to be in breach of community standards or a threat to the safety of other FB users.
How is a totally brand new FB account "in breach" ? How did I pose a threat to "safety" when all I had done so far was CREATE the account ?
The thing that bugs me is I wasn't even given the opportunity to defend my activity ! What's FB come to now - a dictatorship with members not permitted to have a voice ?
Absolutely dismayed at this turn of events. Very immature and unprofessional.
Turf repair
There are scammers, unethical & unprofessional businesses, that advertize in Facebook's market place. I found & hired Erick Hernandez/El Tio, [protected], from Facebook on 09/23/2021. He also has another company called Fast Parts. I had a sink hole under my turf. I hired Erick to pull back the turf, fill the sink hole with the appropriate filler & put the turf back. I even put him in contact with the owner of the company that originally installed the turf. Unfortunately, he no longer has the business but was willing to talk to Erick to tell him what needed to be purchased to do the repair properly. Erick wound up having two other people come to my house to do the work, charged me more than we agreed on & did a lousy job repairing my turf. We agreed upon $300 but when they were done he told my husband it was $400. I called him several times but, to date, has never returned my calls. Nor has he ever repaired my turf properly. I still have a sink hole, not as deep as it was, but you can still feel it simply by walking over it! I still need to have my turf repaired or my money back!
Desired outcome: Turf repaired properly or my money back!
Being banned for 30 days
I literally was violated three times today. 2x dealing with a company who was trying to sell a half of binocular (monocular?) and I asked why that 12x zoom would be better than my phone with 12x zoom or my little camera that has 18x zoom. That is all I asked and was warned for committing FRAUD and a security breach? WHAT THE HELL! THEN moments later banned for 30 days because I told a girl this "I'm a little worried about your attitude; you are not being very kind". A few short weeks ago I was banned for 30 days because I said "Steve, I hope you're doing well" but I accidentally mistyped and said I hoe you're doing well. There were two other innocent comments in between deleted. Some asked what was the penalty for treason and I said well over 50 years ago you'd be shot and hung and they said I incited violence! Facebook needs to be sued. If 50 people could agree maybe we can hire a lawyer who might do it pro bono for class action money... we really need to. I saw a complaint where a guy said Facebook said he posted child porn (he did not) and the FBI raided his house and it ended up with his ex claiming he touched grandkids etc. because they were in a nasty divorce and she used the FBI raid and he lost a lot more in his life because of the incident then Facebook said oops but never did more than give his acct back. He was told to drop it because you can't win. I say we CAN. I feel Facebook is targeting me for two reasons. I called out memes and such that people said to go out and kill democrats and I also said to Zuckerberg after one of his posts that he lies because he did NOT invent his product he was unveiling, the people who worked for him did and he needs to give them credit. I think ever since then they have been removing my posts at a large fast pace and seem to be profiling my account.
Desired outcome: I want FB sued and looked into by news outlets on a higher level
there is alot here that appears to be questionable in the start.
the end about Zuck... true his workers invented the product, but they invented it for facebook/meta which is owned by him. so by technicality of owning facebook/meta, he invented the products.
Bate & switch
I ordered two Christmas tops from Burimia a company advertising on FB. When I received a package from them it had/has the wrong product in it. (two "nike" jogging suite. I emailed to alert them of the error requesting an RA & return label. They refused to do either, what recourse do I have to get my money back and return the items I not only didn't order but don't want which I've told them numerous times now.
Regards,
Donna Brewer
email: [protected]@triad.rr.com
Desired outcome: return wrong items and a full refund
censorship of a fully licensed audio recording owned by me
I posted a fully licensed recording of a Bill Staines song from my CD "Paul and Richard Together Again with Friends" that I co-own the recording rights to and it was censored for copy right violation. This defeats the purpose of licensing recordings of music copywritten by others that are fully licensed to the user (i.e., me). By the way, the posting was in Bill's memory. One of my generation's greatest folk singer/songwriters, he died a couple of days ago.
Desired outcome: Stop censoring legally licensed audio recordings. It defeats the purpose of licensing, which is to the detriment of the copywrite holder..
im not sure in recording standards or exactly the Facebook rules, but it sounds like the copyright holders revoked their permission of you posting it. have you called the other side of the copyright to confirm you have their permission to post your recording?
Concerning children getting in trouble with law enforcement
Facebook allows children to make accounts without showing Id or proof of age . This is what happened a child had a Facebook account which was threatening and had my child name (daughter) name signed onto a post that was made on this social media account and it has threats, rude comments and people have been coming knocking on the doors and tormenting us concerning Facebook. Some of family members have been reporting this but Facebook refuses to take it down . I feel in my opinion that children should not be allowed to get on Facebook without showing id or proof of age . This would prevent children from being threatened, bullied, harrassing, or involved with the law enforcement. We cannot fault the children for this we should fault Facebook cause they should make it mantory to show proof of age . Proper id before making an account if not force them to shut it down. I would like to be compensated for all the stress and mental anguish and I'm fear of out life . We are constantly looking over out shoulder every day and we cannot have peace . No one deserves this so please put a stop to this and make it mantory that they do not let children on Facebook and require id that's proper to who they are .
Desired outcome: To make it mantory for them to show proper age and to compensate for my stress and mental angusih
FB jail
I was put in FB jail! Did nothing wrong just made a comment to a women that put my friend down and called her names. Why am I in jail and that person isn't. She has done this before. To me and my friend! Think of getting legal advice on what is going on.
My personal account
I have been lock out of my facebook account and i dont know why. facebook ask for more ID which I sent and i still cant get into my account, when i try to log in it just keep going to the Up load your ID page I sent 4 new Pictures and still no respond form them either way [protected]@aol.com this all started On 11/20/21 Thats when i up loaded Pictures
Please respond either way
Desired outcome: Restore my facebook account
Help me if you can on this issue about facebook
just curious what is your political affiliation if you don't mind me asking...if you do mind please accept my apology...just trying to make sense of why ppl are being locked out of fb so much...
Locked me out
Today I got an email claiming unusual activity, then locked me out. They want me to upload my personal information to them to prove who I am. I refuse to give them my ID and other information as they get hacked too often and I do not trust them.
When the incident happened, I was online purchasing Farm Cash for a game. Then was locked out and my credit card was charged. No phone numbers or a way to complain unless I give them the info to unlock my account.
Desired outcome: Refund my Farm Cash
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About Facebook
The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
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Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
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Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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