Family Dollar’s earns a 1.2-star rating from 2309 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Store closing early
On June 3 at 9:49 pm I went your store on sterlington rd to pick up a few items thinking I had 10 minutes when I get to the store the cashier said the store was closed I then replied its still 10 minutes to closing and he said the store closed. This isn't the first this has happened but the first time I'm reporting it, the hours on the door States 8am to 10 pm, why are they not staying open until closing time
Read full review of Family Dollarthe hole in front of your out door
On March 22 I stepped in a hole in front of your store and have been trying to get information about your Liability insurance ever since. I have Not got an contact and since I broke a rib when I fell I am trying to get your company to pay my medical expenses. Everyone has given me the run around and I'm getting angry enough to find a lawyer. My phone # is [protected]. I have phots of the hole and so far they have Not fixed it.
Read full review of Family DollarAir conditioning
I am currently an employee with Family Dollar in Mississippi. If you know the weather in MS, it is sweltering in the heat of the summer. I like my job, but as soon as I walk into the store to begin my shift, I start sweating. It is miserable. My manager thought the AC unit was broke recently, so someone came and looked at it. It was fine. It is my...
Read full review of Family DollarThe manager not providing a schedule
I have been a employee for two months. at store number 5171 The manager here has done zero training with me. Her technique is sink or swim. I have requested a schedule for two months and has received one. I constantly ask for a schedule to no avail. She is now cutting my hours stating that corporate has cut the payroll.5/30/2023 I still need the schedule.
Read full review of Family DollarService
Last night while purchasing supplies, I encountered an issue with STORE Number 12880, address: 21350 Hwy 603, Kiln, MS phone number: [protected]. The cashier and custodian were talking about the previous customers whom they had waited on while at the same time handling my groceries. As far as I'm concerned that was very unprofessional and discriminatory...
Read full review of Family DollarFC yarn dye dishcloth 6pk
I purchased a six pack of dish towels from store 06509 the tag price posted was $3.65 however the register charged me $4.00. I noticed on my receipt. So I went to the back and took a picture of the posted price and returned to the cashier. I told her I was overcharged, she did not have on a name tag, said her manager Berna had to do the refund, she was very...
Banned
My husband was banned for allegedly stealing something, so when I go to the family dollar a couple days later the manager tells me I'm not allowed in the store. I asked her what did I do and she said your husband stole something so my boss said your not to come in the store anymore unless you just need cigarettes, but your not allowed in the store. This ha...
Read full review of Family Dollar and 1 commentStore associates
I am utilizing this platform to file a formal complaint regarding the horrible service I received at store #09093. On 05/24/2023, at approximately 3:40 p.m., I was at the store making a small purchase of a loaf of bread, a soda, and 2 cigars. When I left the store I realized that I had been given the wrong cigars. Upon my return to the store, the...
Casher / prices / nasty employees
I stay in b"ham AL so am always in the store in Easley, Midfield, Bessemer you have one Bessemer super why
Not none of these stores I have not had misunderstanding when you go in the prices in the back is different from the prices when you pay for them
The one in 5 point west shopping center never can load your cash app card, they always say its down
When you say something is wrong with the prices or not understanding how you spent that much to say all of them[employees] like they have been train to say it
Everything high
The employee get smart with you a treat people bad, I get tired of running around to different family dollars just to get items because they price is different in each store
But the sad part is not nothing that going to be done about this, I feel like when you go to the white neighborhood is different from when you're in the black areas
We are not [censored] an all treat us as if we are not nothing and it's sad that we have to go through this because half your money come from us black people I need to start an f family dollars on Facebook to hear people bad encounter they have in this store
I have one more time to be cheated out of my money or hear them curse out older people because they don't want to be at work and I will start that because it needs to be done
Desired outcome: GET SOME REAL MANGERS IN THE STORE THE EMPLOYEES NEED TO GO TO BETTER TRAINING PERIODGET SOME BIG PEOPLE IN THESE STORES TO MAKE SOME KIND OF CHANGE I
Manager
Hi, I’m doing this all anonymously as possible… I am the wife of a worker who works at the seminole Oklahoma Family Dollar, my husband, has been at the Seminole location for approximately three months. He absolutely loves his job. He enjoys going to work. I have never seen my husband as happy with a job as he’s been being a Family Dollar he loves working...
Read full review of Family DollarManager
Young manger shows up at the register said she's taking card only and then proceeds to say I don't have to do this but I will the store wasn't crowded and we said no worries well wait for the guy she proceeded to say we rolled out eyes at her she was irrate screaming at me for my duration in the store it was embarrassing loud, and uncalled for sad.
Worst store ever
Every time I go to the store near my home it’s very cluttered and there are boxes and pallets of product that needs to be put away that is blocking all of the shelves. I can’t get my cart through most places due to this so I have to leave it unattended to go get the items I need. The prices marked are never what they charge. The manager is rude and...
Read full review of Family DollarThe family / dollar tree in Bruce selling some of the dollar items family dollar prices
They doesn't have much dollars item to sell than it mix up with family dollar items every time you go in this store they done raise the price than racks with clothes and products all in isle than got about 2 are 3 ungrateful casher working never smile and be having mean look on face they dollar/ family store not like Pontotoc store bruce is nothing
Employee deliberately overcharged me
Today, a Family Dollar Cashier deliberately overcharged me for an item that was ringing up $1…. I am a regular Customer at this store and often buy the majority of the sale and clearance items. This employee (TEE) knows this from seeing me on the regular. I purchased 15 of this particular $1 items on yesterday. I went back to this morning to purchase 5 more. First, she (TEE) lies to my face and tells me that the item was NOT $1. Scans it and said “it’s not on sale” so I said “it was just marked down yesterday”. I knew she was LYING so I said I would buy the item anyway. She rings it up (2) of them and say “oh that one is $1” so then she tells me that the other (3) are different sizes so they are not $1. But once again she was LYING! I said I would buy those as well anyway. She scans (1) and say “hold on” it was obvious that she went into the system and overrides it making that (1) particular item $5 instead of $1…
When I got out of the store, on the receipt you can see that each item has the same exact sku number so there is “NO WAY” that 2 out of 3 was $1 and the last one was $5! She DELIBERATELY OVERCHARGED ME!
I went back in the store and asked to speak to the manager. She tells me “she’s not in today”
So I went to another local Family Dollar and asked that Manager if that was possible and she told me “NO”! The Manager at another store refunded me the $5 and let me repurchase the item at the price I knew that it was $1!
I don’t even know this Employee personally. Just know her face from coming in the store regular just as she doesn’t know me personally but know my face from buying lots of clearance items. This is Ridiculous!
She OVERCHARGED me as a CUSTOMER and THAT IS WRONG!
Desired outcome: She should be FIRED for cheating a Customer!!
Short changed/ mean attitude
On May 14th 2023 at the new combo store on maple ave in Zanesville ohio my 72 year old grandma and myself went in to grab a few items at about 5:15pm for mothers day and the cashier at register #2 was getting a line so she paged another woman to help with the line anyways the woman came to help she opened register #1 and was saying "I can't never get...
Read full review of Family DollarStore manager nasty attitude
Went to family dollar last evening around 8pm with my 73 year old mother who got a cart and was pushing cart and item accidentally fell into her cart from shelves My mother tried to remove and put item back on shelf when store manager in nasty attitude told her “ move out of the way other people trying to get through, yet no one else even in the...
Read full review of Family DollarFalsely accuse of stealing
5/11/2023 I was in family dollars store at store no.[protected] highway 42 in rex,ga. around 1030 am shopping, when I came to the counter I purchased a 5 dollar Ballon, I come in that store all the time, I ask the manager could I go and put the Ballon in my car she said no because the middle age man that was putting out the product said I was stealing that I had put something in my pocketbook, I pour my whole pocketbook out and I told the lady do you see anything in here that is stolen she said no.she callsaid he do that all the time and she was going to write him he came to the front and apologized, but that hurt me so bad I am 65 years old never been to jail and I spent 73.12 in that store, I am thinking about getting a lawyer, for been humiliated, embrass, for been accused like that I will never go back to that store,thanks Ms jones
Desired outcome: He need to be fired,he need to have his facts right before he falsely accused people of stealing
Safety concerns
Today May 11, 2023 at 2.10pm, You have employees ignoring the safety sign not to smoke near the propane tanks. This is very dangerous and should seriously be addressed. Just because they don't want to be in the sun and on their phones, they shouldn't put not only themselves in danger but other as well. I have provided pictures and a picture with the time and date as proof of what I am saying. Please address this, thank you.
Paper plates prices marked incorrectly
I went to the Family Dollar store in Rural Hall Store # 07507 on 05/09/2023 at 19:14:54. I purchase item # [protected], 7 in 32 ct paper plates. showed on shelf as 1.00. I was charged 3.35 for them. I contated the store # [protected]. The yound ladt was informed of the price. Stated that the what the scanner picked up. I stated that is hig for them and...
Read full review of Family Dollar and 1 commentCashier
I shop at the family dollar on West belvedere Ave. And there older cashier she is the only old one on the register. It's always something with her I'm tired of spending my money there and she has something to. say her attitude stinks really bad and she should. Not be a cashier if she can't handle customers the mangers don't care because they are already...
Read full review of Family DollarFamily Dollar Reviews 0
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Overview of Family Dollar complaint handling
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Family Dollar Contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024 - View all Family Dollar contacts
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