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CB Shipping and Logistics FedEx Fedex priority overnight delivery by 12:00 pm
FedEx

FedEx review: Fedex priority overnight delivery by 12:00 pm

E
Author of the review
6:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was scheduled to receive a Priority Overnight package on 9/7/23 that contained medication that must be kept at 30 degrees or lower. I work from home and do not leave the house. At 3:00 pm I went online to see why it had not been delivered yet. An email from FedEx said a delivery was attempted at 11:58 am on 9/7/23 wich is 100% not true. I have 2 cameras that show all activity at my house. The cameras show an Amazon delivery at 11:40 with picture proof and coincidentally show me on camera bringing the Amazon packages into the house at 11:58 am which is the EXACT time FedEx claims they attempted the delivery. They obviously figured out they weren't going to get the packaged delivered by 12:00 and falsely claimed they attempted the delivery 2 minutes before the deadline. By the time I get the medication the ice it is packed in will have melted in the 90 degree heat and will not be any good. It seems to me a class action lawsuit should be filed against FedEx for deceptive business practices.

Desired outcome: The shipper should be reimbursed for the shipping charge and FedEx should have to pay for new medication to be sent since what they failed to deliver will be unusable.

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