CB Shipping and Logistics FedEx lying delivery drivers

FedEx review: lying delivery drivers 4

TheBattman of US

Jan 27, 2011 5:33 pm EST

Featured review

Package scheduled for "Home Delivery" today, January 15. Have watched the tracking updates closely, as this is an urgent package.

Situated myself literally 5 ft. from the front door, with inside door open with only a full-glass storm door between me and the outside. Check tracking at 8AM - package on schedule. Check tracking at 11:30AM - "delivery exception: customer not available or business closed". This was supposedly at 9:55AM. Umm... no FedEx truck has even been on my road all morning. I can speak from my own watching for this urgent package.

Customer service phone call only slightly helpful. She put in a "request" for a re-attempt today, but cannot guarantee anything. Would not connect me to local office to speak to manager, said I would have to call back if package doesn't show up today. Of course, that puts the call after business hours - so that doesn't help. If it doesn't show up today, they will reattempt Tuesday, January 18... 3 days too late and a major inconvenience.

She also said the option to pick it up at warehouse would not be available until next week.

4 comments

Add a comment

Obsen

1 comments

Obsen of US

Apr 02, 2010 7:48 am EDT

My complaint I'm sure is small banannas compare to others, but I have to vent. I ordered a large package which I could not purchase locally because I have no way of hauling it. I took the day off of work, today, to ensure that I do not miss delivery. I heard a vehicle coming up the road, looked out the window and watched the delivery driver drive up my road, turn around in the circle and drive right past me, no stopping. I called customer service concerned that this may have been the driver with my package, the agent said not to worry it should arrive shortly. I checked the tracking online multiple times and ended up seeing the driver said I was not home. So I called back. The customer service agent was polite and did everything she could. She ended up transfering me to the local office where I spoke with another woman who said she knows the driver and he is not that kind of a person. So I guess that makes me a liar. Apparently the driver called in saying that he stopped and has a door tag number and cannot come back. A door tag number says nothing about the driver's activity, only that he scanned a piece of paper. So basically I paid FedEx to deliver a package to me, I lost an entire day's pay (and wasted hours watching for him) and ended up just being frustrated and upset.

polselli

1 comments

polselli of US

Oct 10, 2010 9:49 am EDT

Verified customer

You are not alone. I found a final delivery attempt notice on my door on Tuesday, confused that I had not received the first two delivery attempt notices. I called, they said he had attempted to deliver 3 times already. I have 24 hour video surveilance, which showed only 1 attempt. I think this is a bigger problem than one or two isolated incidences...I get the feeling many drivers are cutting 25% of their work load by saying "delivery attempted."

Valeria Roytman

Brooklyn, US

1 comments

Valeria Roytman of Brooklyn, US

Jun 02, 2012 4:53 pm EDT

I have the same problem today. Today is June, 2. Yesterday I supposed to get the package, I was checking the status all day long and At 6:13 they update the status where I found that they were here and nobody was home! First of all that was my work location and I was at work all day from 9 a.m. Until 8p.m. The door was open all day, and nobody came there. Ok, if the driver said that nobody was home, so why he didn't leave even a note?!?!?! I called FEDEX. They apologized about it and asked me to wait for the next day to redelivery my package and now to my home address. I was checking the status of my package the same all day and finally at 6:13 they made an update that I was not home again. I called them, but this is really impossible to do anything with them. Very bad delivery drivers!

Robert C67

1 comments

Robert C67 of US

Jun 28, 2017 1:10 pm EDT

Verified customer

The above tracking number package was to be delivered Monday 6/26/2017 I get an email with (1. Customer not Available or Business Closed Door tag will provide the time and address of the FedEx location where you may pick up your shipment, and also indicate if another delivery attempt will be made. ) My father and I were sitting out front at this time working on his lawn mower. never seen a truck and there was no door tag. I called CS and got the same run around That the package way back at the terminal and the driver was gone for the day their way nothing could be done. 6/27/2017 at 255 PM I get an email saying it was delivered funny because my father, one of the guys from across the street was still out there working on the lawn mower. Never seen a FedEx truck van car nothing check the mail box door nothing go to the street over because they have delivered stuff for me to the 2313 over there and nothing. call FedEx. of Couse 3pm and the driver is gone for the day. so, someone that night talked to the driver he said he left it behind the sliding glass door well we done have a sliding glass door we have a screen glass door. So again, this morning back on the phone calling CS the lady at the terminal and nothing get online chat and they tell me the driver will be back in that area this afternoon I'm sorry I paid you to deliver this on Monday by 8pm not try to find it by Wednesday whenever you have time. So, there are two checks in that package for 32000.00 that now i can't pay my bills I've had to stop payment on them because the company sending them only do check run on Wednesday at 1130 est so now I have to wait till next week to get them and FedEx don’t care they can’t even call me back and I’ve tried calling FedEx corp I'm still here on hold with them they are again trying to get a manager at the local terminal been stilling here 24 mins waiting. FEDEX has gotten to big and don't care.

FedEx - Poor service 78

Resolved

FedEx - Lying about attempted delivery 56

Resolved

FedEx - tuition reimbursement not paid out 7

Resolved

FedEx - delivery exception security delay 5

FedEx - Bad driver 43

FedEx - Speeding driver 1

FedEx - Complaint 1

FedEx - package

FedEx - delivery of large packages

FedEx - Service bad service 1

View all FedEx reviews and complaints

FedEx Contacts

FedEx phone numbers

+1 (800) 463-3339
+1 (800) 463-3339

Click up if you have successfully reached FedEx by calling +1 (800) 463-3339 phone number 9 9 users reported that they have successfully reached FedEx by calling +1 (800) 463-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number 2 2 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number

64%
Confidence score

USA and Canada

+1 (800) 003-3339
+1 (800) 003-3339

Click up if you have successfully reached FedEx by calling +1 (800) 003-3339 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 003-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 003-3339 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 003-3339 phone number

Mexico

800 733 339
800 733 339

Click up if you have successfully reached FedEx by calling 800 733 339 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 733 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 733 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 733 339 phone number

100%
Confidence score

New Zealand

1800 535 800
1800 535 800

Click up if you have successfully reached FedEx by calling 1800 535 800 phone number 1 1 users reported that they have successfully reached FedEx by calling 1800 535 800 phone number Click down if you have unsuccessfully reached FedEx by calling 1800 535 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 1800 535 800 phone number

100%
Confidence score

Ireland

800 033 339
800 033 339

Click up if you have successfully reached FedEx by calling 800 033 339 phone number 2 2 users reported that they have successfully reached FedEx by calling 800 033 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 033 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 033 339 phone number

100%
Confidence score

South Africa

800 988 1888
800 988 1888

Click up if you have successfully reached FedEx by calling 800 988 1888 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 988 1888 phone number Click down if you have unsuccessfully reached FedEx by calling 800 988 1888 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 988 1888 phone number

100%
Confidence score

China

+1 (800) 209-6161
+1 (800) 209-6161

Click up if you have successfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 209-6161 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 209-6161 phone number

India

120 003 200
120 003 200

Click up if you have successfully reached FedEx by calling 120 003 200 phone number 1 1 users reported that they have successfully reached FedEx by calling 120 003 200 phone number Click down if you have unsuccessfully reached FedEx by calling 120 003 200 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 120 003 200 phone number

100%
Confidence score

Japan

+1 (877) 339-2774
+1 (877) 339-2774

Click up if you have successfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (877) 339-2774 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (877) 339-2774 phone number

Canada, Tech Support

+44 345 607 0809
+44 345 607 0809

Click up if you have successfully reached FedEx by calling +44 345 607 0809 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 345 607 0809 phone number Click down if you have unsuccessfully reached FedEx by calling +44 345 607 0809 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +44 345 607 0809 phone number

100%
Confidence score

United Kingdom

+44 247 670 6660
+44 247 670 6660

Click up if you have successfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 247 670 6660 phone number Click down if you have unsuccessfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +44 247 670 6660 phone number

United Kingdom

+61 132 610
+61 132 610

Click up if you have successfully reached FedEx by calling +61 132 610 phone number 2 2 users reported that they have successfully reached FedEx by calling +61 132 610 phone number Click down if you have unsuccessfully reached FedEx by calling +61 132 610 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +61 132 610 phone number

33%
Confidence score

Australia

+55 112 169 7000
+55 112 169 7000

Click up if you have successfully reached FedEx by calling +55 112 169 7000 phone number 1 1 users reported that they have successfully reached FedEx by calling +55 112 169 7000 phone number Click down if you have unsuccessfully reached FedEx by calling +55 112 169 7000 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +55 112 169 7000 phone number

100%
Confidence score

Brazil

+54 810 333 3339
+54 810 333 3339

Click up if you have successfully reached FedEx by calling +54 810 333 3339 phone number 1 1 users reported that they have successfully reached FedEx by calling +54 810 333 3339 phone number Click down if you have unsuccessfully reached FedEx by calling +54 810 333 3339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +54 810 333 3339 phone number

100%
Confidence score

Argentina

+43 800 123 800
+43 800 123 800

Click up if you have successfully reached FedEx by calling +43 800 123 800 phone number 1 1 users reported that they have successfully reached FedEx by calling +43 800 123 800 phone number Click down if you have unsuccessfully reached FedEx by calling +43 800 123 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +43 800 123 800 phone number

100%
Confidence score

Austria

+32 27 527 575
+32 27 527 575

Click up if you have successfully reached FedEx by calling +32 27 527 575 phone number 1 1 users reported that they have successfully reached FedEx by calling +32 27 527 575 phone number Click down if you have unsuccessfully reached FedEx by calling +32 27 527 575 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +32 27 527 575 phone number

100%
Confidence score

Belgium

+45 70 233 332
+45 70 233 332

Click up if you have successfully reached FedEx by calling +45 70 233 332 phone number 1 1 users reported that they have successfully reached FedEx by calling +45 70 233 332 phone number Click down if you have unsuccessfully reached FedEx by calling +45 70 233 332 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +45 70 233 332 phone number

100%
Confidence score

Denmark

+358 10 800 515
+358 10 800 515

Click up if you have successfully reached FedEx by calling +358 10 800 515 phone number 1 1 users reported that they have successfully reached FedEx by calling +358 10 800 515 phone number Click down if you have unsuccessfully reached FedEx by calling +358 10 800 515 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +358 10 800 515 phone number

100%
Confidence score

Finland

+33 140 855 660
+33 140 855 660

Click up if you have successfully reached FedEx by calling +33 140 855 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +33 140 855 660 phone number Click down if you have unsuccessfully reached FedEx by calling +33 140 855 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +33 140 855 660 phone number

100%
Confidence score

France

+49 61 076 840 660
+49 61 076 840 660

Click up if you have successfully reached FedEx by calling +49 61 076 840 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +49 61 076 840 660 phone number Click down if you have unsuccessfully reached FedEx by calling +49 61 076 840 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +49 61 076 840 660 phone number

100%
Confidence score

Germany

+39 199 151 119
+39 199 151 119

Click up if you have successfully reached FedEx by calling +39 199 151 119 phone number 2 2 users reported that they have successfully reached FedEx by calling +39 199 151 119 phone number Click down if you have unsuccessfully reached FedEx by calling +39 199 151 119 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +39 199 151 119 phone number

100%
Confidence score

Italy

+31 800 0222 333
+31 800 0222 333

Click up if you have successfully reached FedEx by calling +31 800 0222 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +31 800 0222 333 phone number Click down if you have unsuccessfully reached FedEx by calling +31 800 0222 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +31 800 0222 333 phone number

100%
Confidence score

Netherlands

+47 63 940 300
+47 63 940 300

Click up if you have successfully reached FedEx by calling +47 63 940 300 phone number 1 1 users reported that they have successfully reached FedEx by calling +47 63 940 300 phone number Click down if you have unsuccessfully reached FedEx by calling +47 63 940 300 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +47 63 940 300 phone number

100%
Confidence score

Norway

+351 707 244 144
+351 707 244 144

Click up if you have successfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have successfully reached FedEx by calling +351 707 244 144 phone number Click down if you have unsuccessfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +351 707 244 144 phone number

Portugal

+7 495 788 8881
+7 495 788 8881

Click up if you have successfully reached FedEx by calling +7 495 788 8881 phone number 1 1 users reported that they have successfully reached FedEx by calling +7 495 788 8881 phone number Click down if you have unsuccessfully reached FedEx by calling +7 495 788 8881 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +7 495 788 8881 phone number

100%
Confidence score

Russia

+34 915 209 060
+34 915 209 060

Click up if you have successfully reached FedEx by calling +34 915 209 060 phone number 1 1 users reported that they have successfully reached FedEx by calling +34 915 209 060 phone number Click down if you have unsuccessfully reached FedEx by calling +34 915 209 060 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +34 915 209 060 phone number

100%
Confidence score

Spain

+46 40 169 160
+46 40 169 160

Click up if you have successfully reached FedEx by calling +46 40 169 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +46 40 169 160 phone number Click down if you have unsuccessfully reached FedEx by calling +46 40 169 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +46 40 169 160 phone number

100%
Confidence score

Sweden

+41 448 744 160
+41 448 744 160

Click up if you have successfully reached FedEx by calling +41 448 744 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +41 448 744 160 phone number Click down if you have unsuccessfully reached FedEx by calling +41 448 744 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +41 448 744 160 phone number

100%
Confidence score

Switzerland

+90 444 9339
+90 444 9339

Click up if you have successfully reached FedEx by calling +90 444 9339 phone number 1 1 users reported that they have successfully reached FedEx by calling +90 444 9339 phone number Click down if you have unsuccessfully reached FedEx by calling +90 444 9339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +90 444 9339 phone number

100%
Confidence score

Turkey

+966 122 329 999
+966 122 329 999

Click up if you have successfully reached FedEx by calling +966 122 329 999 phone number 1 1 users reported that they have successfully reached FedEx by calling +966 122 329 999 phone number Click down if you have unsuccessfully reached FedEx by calling +966 122 329 999 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +966 122 329 999 phone number

100%
Confidence score

Saudi Arabia

+971 42 183 860
+971 42 183 860

Click up if you have successfully reached FedEx by calling +971 42 183 860 phone number 1 1 users reported that they have successfully reached FedEx by calling +971 42 183 860 phone number Click down if you have unsuccessfully reached FedEx by calling +971 42 183 860 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +971 42 183 860 phone number

100%
Confidence score

UAE

+852 27 303 333
+852 27 303 333

Click up if you have successfully reached FedEx by calling +852 27 303 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +852 27 303 333 phone number Click down if you have unsuccessfully reached FedEx by calling +852 27 303 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +852 27 303 333 phone number

100%
Confidence score

Hong Kong

+65 67 432 626
+65 67 432 626

Click up if you have successfully reached FedEx by calling +65 67 432 626 phone number 1 1 users reported that they have successfully reached FedEx by calling +65 67 432 626 phone number Click down if you have unsuccessfully reached FedEx by calling +65 67 432 626 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +65 67 432 626 phone number

100%
Confidence score

Singapore

+82 23 338 000
+82 23 338 000

Click up if you have successfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have successfully reached FedEx by calling +82 23 338 000 phone number Click down if you have unsuccessfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +82 23 338 000 phone number

South Korea

More phone numbers

FedEx emails

service@fedex.com

100%
Confidence score: 100%

Support

john.dolan@fedex.com

99%
Confidence score: 99%

ken.stickney@fedex.com

99%
Confidence score: 99%

rodney.myers@fedex.com

99%
Confidence score: 99%

terry.jackson@fedex.com

99%
Confidence score: 99%

More emails

FedEx address

Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States

FedEx social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 05, 2024