Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Shipping and Logistics FedEx Web pages no help
FedEx

FedEx review: Web pages no help

T
Author of the review
10:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It was early Saturday morning 23 Sept 2023 when I started trying to get an answer to the question: Does FedEx have Saturday pickups in my area (45 minutes west of St Augustine, Florida where they have a hub).

Their artificial ignorant 'helper' was useless .. all sorts of other menu's and filters on finding everything except the answer to the question.

Called the Tennessee customer help center - talked to a person trying to be helpful. He referred me to a Dollar General Store which the computer lists as a drop off spot only ... not a point of origin.

Besides, he said the FedEx truck picks up at 0800 ... which sounds like it had already passed on through my area ... no other help from Tennessee.

Aggravating more - FedEx policy is not to give out phone numbers at all .. meaning a call to the hub would have answered the question .. and Dollar General East Palatka phone number I had to locate myself was worthless - they don't answer their phone.

Now it is 10:30am I'm going to have to do the old fashioned way .. us postal service.

Desired outcome: Have the FAQ's on the web pages as well as the 'filters' on the 'find your store' page include information of Saturday service

More
Send message
Copy link
Report
0 comments
Add a comment

More FedEx reviews & complaints

FedEx - Poor service 78
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FedEx - Lying about attempted delivery 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FedEx - tuition reimbursement not paid out 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FedEx - delivery exception security delay 5
FedEx - Bad driver 43
FedEx - Speeding driver 1
FedEx - Complaint 1
FedEx - package
FedEx - delivery of large packages
FedEx - Service bad service 1
View all FedEx reviews and complaints

  1. FedEx Contacts

  2. FedEx phone numbers
    +1 (800) 463-3339
    +1 (800) 463-3339
    Click up if you have successfully reached FedEx by calling +1 (800) 463-3339 phone number 9 9 users reported that they have successfully reached FedEx by calling +1 (800) 463-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number 2 2 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number
    64%
    Confidence score
    USA and Canada
    +1 (800) 003-3339
    +1 (800) 003-3339
    Click up if you have successfully reached FedEx by calling +1 (800) 003-3339 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 003-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 003-3339 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 003-3339 phone number
    Mexico
    800 733 339
    800 733 339
    Click up if you have successfully reached FedEx by calling 800 733 339 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 733 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 733 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 733 339 phone number
    100%
    Confidence score
    New Zealand
    1800 535 800
    1800 535 800
    Click up if you have successfully reached FedEx by calling 1800 535 800 phone number 1 1 users reported that they have successfully reached FedEx by calling 1800 535 800 phone number Click down if you have unsuccessfully reached FedEx by calling 1800 535 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 1800 535 800 phone number
    100%
    Confidence score
    Ireland
    800 033 339
    800 033 339
    Click up if you have successfully reached FedEx by calling 800 033 339 phone number 2 2 users reported that they have successfully reached FedEx by calling 800 033 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 033 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 033 339 phone number
    100%
    Confidence score
    South Africa
    800 988 1888
    800 988 1888
    Click up if you have successfully reached FedEx by calling 800 988 1888 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 988 1888 phone number Click down if you have unsuccessfully reached FedEx by calling 800 988 1888 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 988 1888 phone number
    100%
    Confidence score
    China
    +1 (800) 209-6161
    +1 (800) 209-6161
    Click up if you have successfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 209-6161 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 209-6161 phone number
    India
    120 003 200
    120 003 200
    Click up if you have successfully reached FedEx by calling 120 003 200 phone number 1 1 users reported that they have successfully reached FedEx by calling 120 003 200 phone number Click down if you have unsuccessfully reached FedEx by calling 120 003 200 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 120 003 200 phone number
    100%
    Confidence score
    Japan
    +1 (877) 339-2774
    +1 (877) 339-2774
    Click up if you have successfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (877) 339-2774 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (877) 339-2774 phone number
    Canada, Tech Support
    +44 345 607 0809
    +44 345 607 0809
    Click up if you have successfully reached FedEx by calling +44 345 607 0809 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 345 607 0809 phone number Click down if you have unsuccessfully reached FedEx by calling +44 345 607 0809 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +44 345 607 0809 phone number
    100%
    Confidence score
    United Kingdom
    +44 247 670 6660
    +44 247 670 6660
    Click up if you have successfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 247 670 6660 phone number Click down if you have unsuccessfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +44 247 670 6660 phone number
    United Kingdom
    +61 132 610
    +61 132 610
    Click up if you have successfully reached FedEx by calling +61 132 610 phone number 2 2 users reported that they have successfully reached FedEx by calling +61 132 610 phone number Click down if you have unsuccessfully reached FedEx by calling +61 132 610 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +61 132 610 phone number
    33%
    Confidence score
    Australia
    +55 112 169 7000
    +55 112 169 7000
    Click up if you have successfully reached FedEx by calling +55 112 169 7000 phone number 1 1 users reported that they have successfully reached FedEx by calling +55 112 169 7000 phone number Click down if you have unsuccessfully reached FedEx by calling +55 112 169 7000 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +55 112 169 7000 phone number
    100%
    Confidence score
    Brazil
    +54 810 333 3339
    +54 810 333 3339
    Click up if you have successfully reached FedEx by calling +54 810 333 3339 phone number 1 1 users reported that they have successfully reached FedEx by calling +54 810 333 3339 phone number Click down if you have unsuccessfully reached FedEx by calling +54 810 333 3339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +54 810 333 3339 phone number
    100%
    Confidence score
    Argentina
    +43 800 123 800
    +43 800 123 800
    Click up if you have successfully reached FedEx by calling +43 800 123 800 phone number 1 1 users reported that they have successfully reached FedEx by calling +43 800 123 800 phone number Click down if you have unsuccessfully reached FedEx by calling +43 800 123 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +43 800 123 800 phone number
    100%
    Confidence score
    Austria
    +32 27 527 575
    +32 27 527 575
    Click up if you have successfully reached FedEx by calling +32 27 527 575 phone number 1 1 users reported that they have successfully reached FedEx by calling +32 27 527 575 phone number Click down if you have unsuccessfully reached FedEx by calling +32 27 527 575 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +32 27 527 575 phone number
    100%
    Confidence score
    Belgium
    +45 70 233 332
    +45 70 233 332
    Click up if you have successfully reached FedEx by calling +45 70 233 332 phone number 1 1 users reported that they have successfully reached FedEx by calling +45 70 233 332 phone number Click down if you have unsuccessfully reached FedEx by calling +45 70 233 332 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +45 70 233 332 phone number
    100%
    Confidence score
    Denmark
    +358 10 800 515
    +358 10 800 515
    Click up if you have successfully reached FedEx by calling +358 10 800 515 phone number 1 1 users reported that they have successfully reached FedEx by calling +358 10 800 515 phone number Click down if you have unsuccessfully reached FedEx by calling +358 10 800 515 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +358 10 800 515 phone number
    100%
    Confidence score
    Finland
    +33 140 855 660
    +33 140 855 660
    Click up if you have successfully reached FedEx by calling +33 140 855 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +33 140 855 660 phone number Click down if you have unsuccessfully reached FedEx by calling +33 140 855 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +33 140 855 660 phone number
    100%
    Confidence score
    France
    +49 61 076 840 660
    +49 61 076 840 660
    Click up if you have successfully reached FedEx by calling +49 61 076 840 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +49 61 076 840 660 phone number Click down if you have unsuccessfully reached FedEx by calling +49 61 076 840 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +49 61 076 840 660 phone number
    100%
    Confidence score
    Germany
    +39 199 151 119
    +39 199 151 119
    Click up if you have successfully reached FedEx by calling +39 199 151 119 phone number 2 2 users reported that they have successfully reached FedEx by calling +39 199 151 119 phone number Click down if you have unsuccessfully reached FedEx by calling +39 199 151 119 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +39 199 151 119 phone number
    100%
    Confidence score
    Italy
    +31 800 0222 333
    +31 800 0222 333
    Click up if you have successfully reached FedEx by calling +31 800 0222 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +31 800 0222 333 phone number Click down if you have unsuccessfully reached FedEx by calling +31 800 0222 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +31 800 0222 333 phone number
    100%
    Confidence score
    Netherlands
    +47 63 940 300
    +47 63 940 300
    Click up if you have successfully reached FedEx by calling +47 63 940 300 phone number 1 1 users reported that they have successfully reached FedEx by calling +47 63 940 300 phone number Click down if you have unsuccessfully reached FedEx by calling +47 63 940 300 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +47 63 940 300 phone number
    100%
    Confidence score
    Norway
    +351 707 244 144
    +351 707 244 144
    Click up if you have successfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have successfully reached FedEx by calling +351 707 244 144 phone number Click down if you have unsuccessfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +351 707 244 144 phone number
    Portugal
    +7 495 788 8881
    +7 495 788 8881
    Click up if you have successfully reached FedEx by calling +7 495 788 8881 phone number 1 1 users reported that they have successfully reached FedEx by calling +7 495 788 8881 phone number Click down if you have unsuccessfully reached FedEx by calling +7 495 788 8881 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +7 495 788 8881 phone number
    100%
    Confidence score
    Russia
    +34 915 209 060
    +34 915 209 060
    Click up if you have successfully reached FedEx by calling +34 915 209 060 phone number 1 1 users reported that they have successfully reached FedEx by calling +34 915 209 060 phone number Click down if you have unsuccessfully reached FedEx by calling +34 915 209 060 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +34 915 209 060 phone number
    100%
    Confidence score
    Spain
    +46 40 169 160
    +46 40 169 160
    Click up if you have successfully reached FedEx by calling +46 40 169 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +46 40 169 160 phone number Click down if you have unsuccessfully reached FedEx by calling +46 40 169 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +46 40 169 160 phone number
    100%
    Confidence score
    Sweden
    +41 448 744 160
    +41 448 744 160
    Click up if you have successfully reached FedEx by calling +41 448 744 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +41 448 744 160 phone number Click down if you have unsuccessfully reached FedEx by calling +41 448 744 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +41 448 744 160 phone number
    100%
    Confidence score
    Switzerland
    +90 444 9339
    +90 444 9339
    Click up if you have successfully reached FedEx by calling +90 444 9339 phone number 1 1 users reported that they have successfully reached FedEx by calling +90 444 9339 phone number Click down if you have unsuccessfully reached FedEx by calling +90 444 9339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +90 444 9339 phone number
    100%
    Confidence score
    Turkey
    +966 122 329 999
    +966 122 329 999
    Click up if you have successfully reached FedEx by calling +966 122 329 999 phone number 1 1 users reported that they have successfully reached FedEx by calling +966 122 329 999 phone number Click down if you have unsuccessfully reached FedEx by calling +966 122 329 999 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +966 122 329 999 phone number
    100%
    Confidence score
    Saudi Arabia
    +971 42 183 860
    +971 42 183 860
    Click up if you have successfully reached FedEx by calling +971 42 183 860 phone number 1 1 users reported that they have successfully reached FedEx by calling +971 42 183 860 phone number Click down if you have unsuccessfully reached FedEx by calling +971 42 183 860 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +971 42 183 860 phone number
    100%
    Confidence score
    UAE
    +852 27 303 333
    +852 27 303 333
    Click up if you have successfully reached FedEx by calling +852 27 303 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +852 27 303 333 phone number Click down if you have unsuccessfully reached FedEx by calling +852 27 303 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +852 27 303 333 phone number
    100%
    Confidence score
    Hong Kong
    +65 67 432 626
    +65 67 432 626
    Click up if you have successfully reached FedEx by calling +65 67 432 626 phone number 1 1 users reported that they have successfully reached FedEx by calling +65 67 432 626 phone number Click down if you have unsuccessfully reached FedEx by calling +65 67 432 626 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +65 67 432 626 phone number
    100%
    Confidence score
    Singapore
    +82 23 338 000
    +82 23 338 000
    Click up if you have successfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have successfully reached FedEx by calling +82 23 338 000 phone number Click down if you have unsuccessfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +82 23 338 000 phone number
    South Korea
    More phone numbers
  3. FedEx emails
  4. FedEx address
    Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
  5. FedEx social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
FedEx Category
FedEx is ranked 1 among 89 companies in the Shipping and Logistics category
#01 FedEx FedEx #02 Flexport Flexport #03 Shipstation Shipstation #04 SF Express SF Express #05 XPO Logistics XPO Logistics

Most discussed FedEx complaints

Delivery
2
(opinions to this review)
 Fedex don't deliver on time!
2
(opinions to this review)
 Delivery carelessness
1
(opinions to this review)
 Shipping/tracking
1
(opinions to this review)
 no knocking to see if anyone was home
1
(opinions to this review)
FedEx Alternatives
CitizenShipper 14 reviews Landmark Global 17 reviews StorageMart 19 reviews Store Space Self Storage 16 reviews Red Dot Storage 17 reviews