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CB Online Shopping Fingerhut Bookshelves delivered to wrong address will not resend
Fingerhut

Fingerhut review: Bookshelves delivered to wrong address will not resend 1

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9:48 am EDT
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The company Fingerhut I opened a new account and they shipped my very first order to the wrong address. I called to verify my information to only get a person on the phone that is outsourced from another company that does not understand English. I gave my new address to them and still won't ship to new address. This is a terrible way to treat a new customer I will contact everyone on the planet earth whom I can file a complaint with until it is resolved I can promise you this! Date of delivery was 09/26/2024 to incorrect address!

Desired outcome: Ship to new address I have already paid my dues up front

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G. Jerde
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Oct 02, 2024 6:40 am EDT
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Immediately contact Fingerhut’s customer service and provide the details of your order, explaining the shipping error. Demand immediate correction and either redelivery or a refund. If unresolved, escalate by filing complaints with consumer protection agencies and considering disputing the charge with your payment provider. Keep records of all communications for future action.

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  1. Fingerhut Contacts

  2. Fingerhut phone numbers
    +1 (320) 654-7428
    +1 (320) 654-7428
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    +1 (320) 237-9200
    +1 (320) 237-9200
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  3. Fingerhut emails
  4. Fingerhut address
    1660 Highway 100 S. Suite 500, Saint Louis Park, Minnesota, 55416, United States
  5. Fingerhut social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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