CB Credit Cards First Premier Bank getting calls from unknown name, unknown number!

First Premier Bank review: getting calls from unknown name, unknown number! 5

BKG

Feb 14, 2008 12:00 am EST

Featured review

I was getting calls that caller ID showed as unknown name, unknown number. No message left on the answer machine. After a few weeks of these calls, I answer. I'm (first name only) of premier bank calling about your credit card. I tell them I have no card, they tell me that I do and I'm past due. They want personal info to resolve this. I tell them to take a hike. Calls keep coming. I answer again. I tell them I need their last name. They say NO, for security reasons. I tell them I can't give them personal info, they could be scamming.

I look up the bank and get a phone #, finally talk to a person. There is an account, right name, wrong address, wrong last 4 of SSN. They say they will pass it to security.

I ask about the way I'd been getting these calls, they say, STANDARD PRACTICE. They have no caller ID, no last name, they use an electronic dialer and leave no message - and they expect people to cooperate. Terrible policy. I wonder if the calls will stop? This is a shaky business at best, I would not trust these people. Who regulates this kind of stuff anyway...

5 comments

Add a comment

M.B

5 comments

M.B

Apr 09, 2008 8:35 pm EDT

SUE'EM I did and so should everyone else. First Premier is a bottom feeder. They are just as bad if not as worse that wal-mart. I sued and so should everyone else.Its real easy go to small claims court write your deal, pay 30 and present your caes.

JeniferC

1 comments

JeniferC

Jun 19, 2008 5:42 pm EDT

I am having the same exact problem. First Premier Bank is calling me with an unknown number telling me I have a MasterCard with them and I don't. They wanted me to give them my info, so I suspected it was a phishing call and wouldn't give them anything. They refused to tell me what info they have for me until I spoke to a supervisor who was extremely rude. Turns out they have a different address, city, state and SSN. I've been told several times that they will stop calling, but they don't. I get approximately 12 to 15 calls a day from them. I finally had to *77 so they cannot call without unblocking their phone number.

Miika

Quincy, US

2 comments

Miika of Quincy, US

May 20, 2009 10:25 am EDT

I also have a Premier Bank card that was closed but they keep adding fees on it. I told them I was unable to pay because I lost my job due to my health but they don't care. Premier Bank just keep calling me 10 times a day. I even got to the point where I would have other people answer my phone to play jokes on them. Now they just hold the phone. Isn't this illegal or what? I told them just to send it to some one else. No they would not do this since they just like adding more fees.

I forgot to say I had a master and a visa. They close the visa and I havn't heard anything about this one. Does anyone know how to get them to stop calling? *77 does not work because then they call from the regular number.

ktscarlett

Codorus, US

1 comments

ktscarlett of Codorus, US

Mar 10, 2011 5:55 am EST

First Premier sent me, an application for their card, NOT REQUESTED BY ME! And, inluded in the "sales pitch" was a notation that BEFORE the card would be activate, I had to send a payment of $75.00! Everything sent bad vibes, and I did not mail the "fee", and tore up the app. & card. One month later, on a statement from my bank, I was shocked to see that these crooks made an automatic [EFT] deduction from my acct. in the amt. of the $75.00 fee! And, in talking to the bank, well, they can't, or won;t do a darn thing unless I can come up w/ the person{s] involved with transaction! And, to make matters worse, I NEVER GIVE OUT ANY PERSONAL INFORMATION TO ANYONE, and since this was just a letter, HOW DID THEY GET THAT INFO.? Oh, and that phone number, is now disconnected and not one soul will answer my questions! And, this has been my number obne mission since this whole fiasco started! Does anyone know: 1] His "real" name? 2} A working ph. #? 3] What affiliation, such as another bank that he;s connected with? I am at the end of my rope, and being single, disabled and "trying" to make mends meet w/ a meager SSDI chk., [pay housing, utilities, oil for heating, countless medical bills, purchase food [other than "Ramen noodles"] & so much more... If anyone is able to help, I'd be eternally graeful. Thanks in advance, Patti

BKF

Baltimore, US

1 comments

BKF of Baltimore, US

Jan 26, 2014 7:26 pm EST

Since I lost my job they have been calling me twice a day and hanging up with no caller ID. Annoying.

First Premier Bank - unrecognized charge from this company in my checking acct 16

Resolved

First Premier Bank - We had a $50.00 charge on our statement that neither my husband or I authorized 13

First Premier Bank - charged me $100 for the last 3-4 mo 9

First Premier Bank - fraudulent billing, scamming 4

Resolved

First Premier Bank - withdraw money from account and did not post it to the account! 41

First Premier Bank - statements not received

First Premier Bank - I am being charged 50 and 100 dollars on 2 separate charges!

First Premier Bank - Bank account charge

First Premier Bank - late charges 1

First Premier Bank - Debit to my checking account

View all First Premier Bank reviews and complaints

First Premier Bank Contacts

First Premier Bank phone numbers

+1 (800) 987-5521
+1 (800) 987-5521

Click up if you have successfully reached First Premier Bank by calling +1 (800) 987-5521 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (800) 987-5521 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (800) 987-5521 phone number 10 10 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (800) 987-5521 phone number

Credit Card Customers

+1 (605) 357-3002
+1 (605) 357-3002

Click up if you have successfully reached First Premier Bank by calling +1 (605) 357-3002 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (605) 357-3002 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (605) 357-3002 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (605) 357-3002 phone number

Customer Service

+1 (800) 501-6535
+1 (800) 501-6535

Click up if you have successfully reached First Premier Bank by calling +1 (800) 501-6535 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (800) 501-6535 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (800) 501-6535 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (800) 501-6535 phone number

Customer Service

+1 (605) 335-2255
+1 (605) 335-2255

Click up if you have successfully reached First Premier Bank by calling +1 (605) 335-2255 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (605) 335-2255 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (605) 335-2255 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (605) 335-2255 phone number

Bank-By-Phone, Sioux Falls

+1 (800) 315-6350
+1 (800) 315-6350

Click up if you have successfully reached First Premier Bank by calling +1 (800) 315-6350 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (800) 315-6350 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (800) 315-6350 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (800) 315-6350 phone number

Bank-By-Phone, International

+1 (866) 546-8273
+1 (866) 546-8273

Click up if you have successfully reached First Premier Bank by calling +1 (866) 546-8273 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (866) 546-8273 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (866) 546-8273 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (866) 546-8273 phone number

Lost & Stolen

+1 (605) 357-3110
+1 (605) 357-3110

Click up if you have successfully reached First Premier Bank by calling +1 (605) 357-3110 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (605) 357-3110 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (605) 357-3110 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (605) 357-3110 phone number

Mortgage Banking, Sioux Falls

+1 (800) 743-2967
+1 (800) 743-2967

Click up if you have successfully reached First Premier Bank by calling +1 (800) 743-2967 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (800) 743-2967 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (800) 743-2967 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (800) 743-2967 phone number

ACH Online

+1 (605) 882-2300
+1 (605) 882-2300

Click up if you have successfully reached First Premier Bank by calling +1 (605) 882-2300 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (605) 882-2300 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (605) 882-2300 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (605) 882-2300 phone number

Mortgage Banking, Watertown

+1 (800) 511-1335
+1 (800) 511-1335

Click up if you have successfully reached First Premier Bank by calling +1 (800) 511-1335 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (800) 511-1335 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (800) 511-1335 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (800) 511-1335 phone number

Mortgage Banking, Watertown

+1 (605) 978-9727
+1 (605) 978-9727

Click up if you have successfully reached First Premier Bank by calling +1 (605) 978-9727 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (605) 978-9727 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (605) 978-9727 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (605) 978-9727 phone number

Treasury Services

+1 (605) 357-3119
+1 (605) 357-3119

Click up if you have successfully reached First Premier Bank by calling +1 (605) 357-3119 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (605) 357-3119 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (605) 357-3119 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (605) 357-3119 phone number

ACH Online

+1 (605) 357-3174
+1 (605) 357-3174

Click up if you have successfully reached First Premier Bank by calling +1 (605) 357-3174 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (605) 357-3174 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (605) 357-3174 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (605) 357-3174 phone number

Trust & Investment Services / Trust Online

+1 (866) 951-6800
+1 (866) 951-6800

Click up if you have successfully reached First Premier Bank by calling +1 (866) 951-6800 phone number 0 0 users reported that they have successfully reached First Premier Bank by calling +1 (866) 951-6800 phone number Click down if you have unsuccessfully reached First Premier Bank by calling +1 (866) 951-6800 phone number 0 0 users reported that they have UNsuccessfully reached First Premier Bank by calling +1 (866) 951-6800 phone number

Trust & Investment Services / Trust Online

More phone numbers

First Premier Bank emails

customercare@firstpremier.com

100%
Confidence score: 100%

Support

First Premier Bank address

601 S. Minnesota Ave., Sioux Falls, South Dakota, 57104, United States

First Premier Bank social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 19, 2024