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Fixez

Fixez review: insane! 108

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Author of the review
1:09 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have ordered from Fixez back in April and was supposed to receive my order in early May, but here we are and it is already June and there is still no sign of my order. I used the tracking number they gave me and tracked my order and it showed that my order was not even shipped! But these liars continued to tell me that they shipped my order a long time ago and that I need to contact the shipping company. They refused to refund me until I send my order back to their store! I can't send it back because I did not receive anything, so I'm actually stuck and have no idea what to do.

108 comments
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SScheider
US
Aug 15, 2019 6:11 pm EDT

Prices and quality of sent repair material are good. Shipping was relatively cheap. YouTube videos of how to do it were most appreciated.
The battery I purchased come with the NFC antenna which is so good, furthermore the 5 Star rating.
Overall highly recommended

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George Holmstrom
US
Aug 17, 2019 3:37 pm EDT

Fixez had the right part, a fair price and delivered it in a timely manner--that is the service I am looking for.

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Mohamad Abdi
US
Aug 18, 2019 12:47 pm EDT

This company is a total wreck. I received a faulty iphone screen and I returned it. They did not refund me saying there was a physical damage to one of the screw holes. First of all, the screen was not working at all work. Second, they just cannot refuse to refund me by an excuse that the faulty screen had physical damage on a screw hole. I have no idea how to take that in...

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Jeff Wattson
US
Aug 19, 2019 6:34 pm EDT

Good seller, item as promised. Never had any issues dealing with fixez.com. Would purchase from again. Item is always as promised in the description

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Korina Mori
US
Aug 29, 2019 6:57 pm EDT

The repair part worked without any problems and installation went very smoothly.

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Craig_Johnson21
US
Sep 01, 2019 3:35 pm EDT

They have everything and shipping is FAST! Needed some parts fast. Ordered and had them the day after! I love it. Also, the prices were cheaper if not comparable to that other site (etradesupply). Additionally, they have parts that other sites may not carry. Definitely recommend!

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KWilkerson
US
Sep 04, 2019 5:26 pm EDT

speedy delivery! My wife's phone's screen broke, bad, I was able to get a replacement within 2 days, GOOD!
Ordering was no problem and item was in stock and shipped the next day. and got tome in 2 days! excellent! Thanks, Peter

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Jassy Miller
US
Sep 04, 2019 7:59 pm EDT

I've never have needed to return/exchange a product because they've been providing what I order and i perfect new condition

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Nica Althea
US
Sep 06, 2019 7:53 pm EDT

After having to cancel orders because I ordered the wrong parts. Customer service went out of her way and assisted me the whole way until my order was placed . I really appreciate his help and excellent work for this company.

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Jane Dee
US
Sep 11, 2019 7:57 pm EDT

The glass was undamaged worked PERFECTLY. It was a much less expensive option to the insurance and my husband is very pleased to have his phone back!

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May Ward
US
Sep 12, 2019 7:35 pm EDT

Pretty great. I needed the new screen and I don't have much money anyways. I bought it, together with the appropriate tools. and I have been using this screen happily ever since. Absolutely the best.

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StephGonzalez
US
Sep 17, 2019 5:59 pm EDT

exactly what I ordered. The new battery cover was exactly what was described and as shown in the photos. The tool that was included in the order really help. In fact it looks good. following the method shown in a YouTube video, I was able to replace my damaged cover

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YMorgan
US
Sep 18, 2019 5:58 pm EDT

I have used fixez for several things, they have always shipped promptly and have never had any issues with the products they sell. They even handled a return promptly and just as stated in their policies. Will be s continued customer.
Thanks

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MikeRogers
US
Sep 22, 2019 3:30 pm EDT

Great parts and easy to use website.I enjoy using this company. I receive my parts quickly and without incident.

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Jonna Tan
US
Oct 03, 2019 7:33 pm EDT

I'd never done anything remotely like it before. I will definitely return in the future!

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Konika Day
US
Oct 07, 2019 7:56 pm EDT

Installation was very easy with the tools i was recommended over the phone and with awesome downloadable and video tutorials on the website to help you step by step!

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SJohn66
US
Oct 09, 2019 8:06 pm EDT

Seems like a good product. Got an insurance replacement which came with a loose back plate. Used this and it came out much better than the replacement from Google.

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Jory Digal
US
Oct 14, 2019 8:01 pm EDT

Have been happier with the pricing, product quality and speedy shipping and for the I truly appreciate with no quality problems. GREAT!

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HCameron
US
Oct 16, 2019 7:13 pm EDT

Every order I've placed with reapirsuniverse.com has arrived quickly, all items have been correct, and the prices are reasonable. Couldn't ask for anything else. Will definitely buy from again.

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IButtler
US
Oct 17, 2019 6:01 pm EDT

Great customer service with speedy delivery. The item descriptions are spot on and I received everything I expected. Will definitely shop here again.

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CarolGossett
US
Oct 25, 2019 6:36 pm EDT

Great online retailer. Once had a problem but they went out of their way to correct it. I have bought screen replacements through them multiple times now, as it is far cheaper than paying my insurance deductible

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Rob Gil
US
Oct 26, 2019 4:13 pm EDT

Great Experience! Excellent customer service and a speedy delivery. I couldn't have asked for a better experience.

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RobPerry22
US
Oct 30, 2019 5:44 pm EDT

Great quality screen. The price is what you expect for a very high resolution screen.
Repair was easy and the included adhesive works very well. I am very satisfied

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Blair Matera
US
Oct 31, 2019 7:32 pm EDT

"We love this vendor! just that. I found what i needed, ordered it and then it was shipped very quickly. they have parts that other sites may not carry. Definitely recommend!

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DRidgeway
US
Nov 01, 2019 4:58 pm EDT

The screen came very protected for shipping and was a perfect match.

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Heather Folson
US
Nov 01, 2019 6:11 pm EDT

Everything worked out just fine. Prices seem OK. Very nice they make helpful YouTube videos for instructions. Didn't have an issue!

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CHoward43
US
Nov 01, 2019 7:14 pm EDT

They were one of the few that have the part I needed. The customer is very happy when I finished the repair.

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JohnHardy32
US
Nov 03, 2019 2:55 pm EST

Product works well. Ease of finding parts needed on the site was simple. Prices are insanely affordable. Delivery of my order was fast and well packaged. Everything I ordered was included, and the online tutorials are great

  1. Fixez Contacts

  2. Fixez phone numbers
    +1 (866) 233-6460
    +1 (866) 233-6460
    Click up if you have successfully reached Fixez by calling +1 (866) 233-6460 phone number 0 0 users reported that they have successfully reached Fixez by calling +1 (866) 233-6460 phone number Click down if you have unsuccessfully reached Fixez by calling +1 (866) 233-6460 phone number 0 0 users reported that they have UNsuccessfully reached Fixez by calling +1 (866) 233-6460 phone number
  3. Fixez emails
  4. Fixez address
    205 N. Stephanie St., Suite D-120, Henderson, Nevada, 89074, United States
  5. Fixez social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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Fixez Category
Fixez is ranked 133 among 410 companies in the Mobile Phones category