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I was playing your platform today after depositing a large amount of money and wondering why my money was going way too fast. I noticed when I would spin at times it would remove 2 to 3 times the bet and not just my current bet. Also anytime I would win anything it would only partially add my winnings I have 2 witnesses that are willing to stand up in court and say they say this happen on many occasions. My player number is 1529570. I want to know what can be do about this before my attorney files suit against your company for fraud and theft. This platform is out right stealing from its people and I will not allow this to continue. My phone number is [protected] please contact me with your solution before the weekend or I will have my attorney file all the motions
Claimed loss: $350
Desired outcome: Please either refund or suggest a better solution to this issue
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Having your bets removed multiple times and winnings only partially added is unacceptable, and it’s good that you have witnesses to back up your claims. It's understandable that you're feeling frustrated and considering legal action.
Your concerns about potential fraud and theft are serious, and I hope Game Vault addresses this issue promptly. They need to investigate your account thoroughly and provide a clear explanation and solution.