CB Computer and Video Games Gameloft inappropriate banning of players

Gameloft review: inappropriate banning of players 4

bhzbrian of US

Mar 28, 2015 9:15 pm EDT

Verified customer

Featured review

Gameloft has apparently implemented a practice of banning players "for suspicious activity" without providing any details about what activity resulted in this unilateral decision.in my case, after months of playing Gameloft's Gangstar Vegas game, I accumulated a fair amount of in-game credits. So far, Gameloft has not provided any details about why I was banned, but I could only speculate my in-game credit balance might have triggered some arbitrary metric that resulted in my account being unfairly and inappropriately flagged. I do not use cheats or otherwise violate Gameloft's terms and conditions, and Gameloft should be able to review the activity on its game servers to verify that the activity on my account is consistent with normal gameplay.

I would STRONGLY recommend to anyone who might consider putting money into a Gameloft game to NEVER EVER fall into this trap. AVOID GAMELOFT PRODUCTS! Just imagine the frustration of putting time and money to progress in a game only to have your account unfairly banned without reasonable cause.

4 comments

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Andrea R Hill

2 comments

Andrea R Hill of US

May 19, 2016 6:55 am EDT

I was banned for a week for cheating, they got me. Here's the kicker though, I was just unbanned yesterday so I went about my game play without cheating, even purchased the Boo character starter pack for $10 and I'm re banned today. I think it's ridiculous Im banned again and I'm innocuthis time.

Andrea R Hill

2 comments

Andrea R Hill of US

May 19, 2016 6:56 am EDT

*innocent this time

JoeNeves

2 complaint

1 comments

JoeNeves of PT

Dec 22, 2018 9:30 am EST

I was playing all asphalt games an after exchanging e-mail's for more then a year my latest game asphalt 9 became impossible to play due to disconnections from their servers, cars flying like birds and crashing for no raeson and even always being last on MP races with some top performance cars. I think that Gameloft have indoors some bullies, so I reccommend do not spend real money on their stuff, do not play their games and more ... make everything public on every social platform on the net and if you can get them on the newspapers and TV.

Paul De Bie

1 complaint

2 comments

Paul De Bie of US

Aug 29, 2019 12:01 pm EDT

I have seen people getting banned for ridicules reason one year ago I played DML and i had a clan, I received message from my clan members being banned from suspicion activity while they were on vacation and not even playing. Gameloft is a corrupt company it is one game provider that needs to be avoided at all times

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Gameloft Contacts

Gameloft phone numbers

+33 158 162 040
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France

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100%
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Italy

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Spain

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China

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India

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100%
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Mexico

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Gameloft emails

support@gameloft.com

100%
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Support

fabian.keller@gameloft.com

99%
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yasin.alves@gameloft.com

99%
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marketing

rabah.ghanem@gameloft.com

99%
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marketing

mahmoud.zeidan@gameloft.com

99%
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marketing

nitin.goel@gameloft.com

99%
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More emails

Gameloft address

14 Rue Auber, 5th floor, Paris, New York, 75009, France

Gameloft social media
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Oct 29, 2024