Hair Cuttery review: Balayage, uneven and different colors

I paid for a partial balayage, toner, and blow out. Firstly, I wanted some highlights to blend in with my previous balayage. My stylist told me after she put in the foils, that you all aren't allowed to use the dryers to aid with the lifting. I would have considered going to another salon if I knew this beforehand since my natural color is dark brown. I sat with towels on my head to aid in the lift. I had a gut feeling that it wasn't enough time when she had me go to wash out the bleach. We decided on a lighter brown with a slight copper tone for the toner. When everything was done the blow out was good but I saw a reddish streak in the front. I thought maybe the lighting was wrong. When I got home I realized that the there was a clear color difference between my old balayage and the new highlighted section. I have a orange-red ring around my head head with dark roots and light brown ends. Three different colors. I believe bleach wasn't left in long enough to lift and the stylist attempted to cover it up with the toner. I paid a lot of money for cost, $190 including tip, and it looks like a $10 drugstore hair color job. I called to get it fixed but the stylist said to tone it darker. That would fix the red however it's not at all what I paid to have done. I had dark roots with blonde ends and I just wanted it toned down slightly. It front look like balayage. I also wasn't expecting to spend this amount of money when it was originally online listed. So my hair was ruined for my Christmas travels and I've been living with it for a week. I'm afraid to go back and have it "fixed" because there is no fixing the original issue without rebleaching and wasting more of my time to have unknown results. I would at least want a refund for the balayage portion I paid. I think I have to get it redone and pay for a full balayage to fix the issues. Please see photo for reference.

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