My daughter went to hair cuttery in Storrs CT and paid for a service which was not rendered. She asked for highlights, they told her that they would show up after about a month which they didn't and just dyed the whole head one color. They also had told her that if she was not happy with it after a month to come back and they would fix it for no charge. When she went back, they said they were afraid her hair would break if they did the actual highlight. This was very disappointing to her and it spoiled her entire day as she was looking forward to being happy with her hair and was unhappy with it for that entire month.