Homemark
Reviews and Complaints

Homemark called in January this year to say I won but needed to pay R99 for delivery they wanted my credit card details.All of a sudden they are deducting money from my credit card.I spoke to Bernard from homemark and promise that they will refund me.Till today he hasnt done than.How much petrol do I use going to them for nothing.It is illegal to store customers credit card details.Why a company as big as this exploits customers

Homemark sales consultants made an unauthorized transaction on behalf of me on my credit card.A package was delivered to me but has since not been picked up by the couriers.This package has not been accepted by me due to an authorization that has not been approved by me.The sales consultant said that they would dispatch a courier for the package.My cell:[protected]
Cell on invoice:[protected]

A few weeks ago I ordered a Samurai Shark, The same day I deposited the money into there account. A week later it was delivered, but it was not what I ordered. I got a Air-o-space bed. I called them twice since then and they said they will call me back, I'm still waiting and I'ts been three weeks.

sorry I meant 08/27/2012 not 2013

08/27/2013 the money was drawn in
my account and 18/08/2012 i send the items back to them to show them that I returned the items back and they told me that I have to wait for 48 hours before I get the money back, I did that and i didn't get the money back I called and they told me that they know about that, for how long mass i wait for them because now is 2014 they still have my 1654, 96.what mass i do to get that money back, please help me.

u just took money from my account without my concern. could u please return the money back into my account.

Homemark is disgusting, l am really pissed off by the way they do business, l am now in arrears with my accounts because they debited my money.Who owns it anyway?

I ordered silk'nflash on the 25/11/2016.My order no is #46572.Pay ed for it on the same day, and after numerous of calls to the
customer sevices and promises that i will receive it the following monday up to today i have not receive my parcel.

Please help, as it intended as a christmas gift for my wife.

Leon fensham

cell:[protected]

I requested sale person to cancel my order and she carried on with the transaction that I did not give her a right to

Good day,

I was called by homemark agent, selling some phones to me, I then told her that my phone needs an upgrade, she promised me that she will upgrade it, but instead she gave me 2 contracts, then later when I call Home mark contact centre, they keep hanging a call in my ear, what should I do?

Regards,
Evah

I called and they said l must email them l did as told but no response since last week so I don't know what to do contact [protected]

Good day, i bought the memory foam slippers from a pop up shop at east rand mall two months ago and already i feel like i am walking on the soles and the threads at the end of the slippers is coming off. I am really disapointed as i thought i would not have to purchase another pair of slippers this year.

Kindly advise of way forward.

Homemark commits blatant fraud. They phone people up claiming that they won a prize and that they will send it off to you. They do this with customers who bought from them previously. The next thing thousands of rands are deducted from your credit card, in my mothers case R2999.00 The so called consultant who called spoke English so badly that she could hardly understand what he said. At no point was any amount discussed and at no point was any authorization given for any amounts to be processed on her card. They just use your old credit card details and simply process any amount they want against it and claim you agreed to it. They also refuse to cancel orders even though we phoned them and cancelled less than 2 hours later after we became aware of what they did.

Only after getting the SAPS (South African Police Service) involved did they finally agree to pay the money back a month later.

Homemark operates way outside of the Consumer Protection Act and they need to be shut down permanently. They have been defrauding people for years and need to be boycotted. They were brought in front of the Department of Trade and Industry in August of 2007 already for doing the exact same thing as described above, and more than 5 years later they are still doing the exact same thing. Unscrupulous companies like Homemark is a prime example of why the Consumer Protection Act was needed.