CB Tax Services H&R Block / HRB Digital tax error

H&R Block / HRB Digital review: tax error 42

ttm123 of las vegas, US

Oct 13, 2008 12:41 am EDT

Resolved

Featured review

I was notified by the irs that h&r block, the company that did my taxes, made a significant error on my 2017 tax return. Due to the h&r block error, I ended up owing $12, 900 more to to the irs including penalties. The person that did my taxes forgot to include income from a real estate partnership. Granted, under the peace of mind program I expect to receive the full $5, 000 reimbursement from h&r block plus payment for interest and penalties, this still leaves me owing $3, 900 to the irs. Also I don't know how much I might end up owing in state taxes. I feel that h&r block was negligent in figuring my taxes out and made a blatant and ovious error. I was wondering if I should receive funds to cover my full liability to the irs from them or who I can complain to.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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nikalseyn

Alpena, US

37 comments

nikalseyn of Alpena, US

Feb 13, 2014 1:09 pm EST

IRS records will show the refund as being process and sent out but that does not mean your bank actually gets it the same day. Just that IRS computer says it was sent. Wait a day and check with your bank, or in your case, with H&R Block. Usually, refunds get to your bank on Fridays after being transmitted on Thursdays by IRS. By the way. Time to get a bank account and do your own taxes online for free. If you have a computer, you can go to Turbotax.com and efile for free. Why waste money paying someone to do your taxes? It does not take a rocket scientist to do them online.

eppy69x2

1 comments

eppy69x2 of US

Sep 26, 2015 10:11 am EDT

Verified customer

My name is Everett Wright from Spiokane, Wa. 99202. My complaint is: I filed a tax return on Feb. 23rd., 2017 and here it is Sept 24th. seven months later and my question is: where the hell is my return and what are we going to do?

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+1 (800) 472-5625
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One H&R Block Way, Kansas City, Oregon, 64105, United States

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