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Hyundai review: Paint

P
Author of the review
10:43 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have a 2019 Hyundai Sante Fe, I purchased in 4/2023. This car was purchased with approximately 48k miles and it appeared to be in perfect condition. Several months after I purchased it, I noticed a small area of paint coming off on the front right fender. I spoke to the dealership I purchased the car from, they informed me it was a Hyundai issue. I was told by several places the paint was a defect from Hyundai, also a friend who had a white Hyundai wit the same issue. She suggested I reach out to Corporate. I did, this has not yet been successful. I was sent to a local Hyundai dealer in Athens, horrible experience the service manager informed me they didn't deal with that. I called Corporate again, 1 hour on the phone she gave me the number of a dealership that wanted to charge me $275 administrative fee to LOOK at my car, take pictures and send it to corporate for a possible review. This car cost me over $22,000, I was not impressed with driving around with my hood and fender having areas of paint coming off. I took my car to Macco in Athens where I was informed this is a known problem for Hyundai's white paint. I had my car painted and would like to be reimbursed the cost plus my rental expense.

Claimed loss: $625 for paint, $125 for rental, total request $750. I have copies of my oringal receipts for repair and rental

Desired outcome: Reimbursement for the expense I incurred to bring my car back to complete paint.

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  1. Hyundai Contacts

  2. Hyundai phone numbers
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    100%
    Confidence score
    Customer Service
    More phone numbers
  3. Hyundai emails
  4. Hyundai address
    5040 NW 7th St, Suite 690, Miami, Florida, 33126, United States
  5. Hyundai social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 12, 2024