IHOP’s earns a 1.2-star rating from 918 reviews, showing that the majority of diners are dissatisfied with their meals.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
undercooked runny egg whites the norm at ihop
iHOP Restaurant
3750 S Clack St
Abilene, TX 79606
[protected]
I always order my egg whites cooked. This restaurant seems to not be able to do that on a very consistent basis. The State Health Department requires them to make a posting on their menu to the effect that "undercooked eggs are a potential health hazard". Runny egg whites on my plate are unsightly, unappetizing, potentially unhealthy and just plain disgusting. I am a cancer survivor and can not (NOT) eat something that has questionable preparation.
The complaint has been investigated and resolved to the customer’s satisfaction.
we will never eat there again!
Ihop #5521 9540 Colerain, Cincinnati,Ohio. My husband and myself choose ihop for a meal July 29,07 at about 3:00. We placed our order of their special, buttermilk chicken, mashed potatoes, slaw and cinn. rolls. We waited 30-4O- min. for meal. We got everything but the rolls, the waiter#181 Adam W told us it would be a few min. 3 times. We ate all our meal still no rolls. We give up and went to pay, he was very rude when we ask for discount on our bill being we did not get all we were paying for. Adams response was the rolls were free and we only got the other food on the menu. We will never eat there again and will tell other about our experience. Earl and Jauhnell Sawyer.
the rolls were free.
i dislike IHOP and their policies that have nothing to do with their food, they tried to shut down my business because i was giving them free advertising selling shirts that had the IHOP logo on them. my business did in fact have to close. i curse IHOP
A friend and I had a similar problem at that IHOP, we drove all the way from Columbus and when we walked in there was no-one to seat us, we waited and were just leaving when a gentleman came out from the back and apologised and seated us and had someone bring coffee, then we waited again and finally another manager came over and asked if we had been served we told him "no" so he took our order, then we waited again and finally out came our food with another apology, the food was good then we waited for our check, finally we got up walked to the register and told the young man who was ringing up someone else's order that we were a little upset at their inefficency, the Manager came out (he was the one who had been our waiter?) and we got another apology because he was covering for the waiter who was on a break and forgot to tell him to get our check, everyone was very pleasant but after driving all that way we were a little put out, however the Manager did not charge us for our meal and was so pleasant that we didn't get annoyed but we will obviously not go there again as the last comment proved that they are not capable of running an establishment plus we found that there is one in Chillicothe which is much nearer home. Jacqui Leary
foreign object in my spinach salad!
Last night my wife and I ate the Cypress Park, Los Angeles, CA IHOP. I was very disgusted to find a piece of dirty plastic in my spinach salad. The piece of plastic resembled that of a portion of a coffee pot handle. I voiced my concern to the server who then called the manager (who never came to the table).
At a minimum, I expected a sincere apology from the manager and not to be charged for the salad. I got neither.
The manager offered to give me a 20% discount on my total, but this would have amounted to only about half of the price of the salad. I objected to the offer and replied that my dining experience had been ruined and told the manager that I would pay full price and never eat there again. I had been a regular customer for the last eight years.
Springville, Utah IHOP is just a plain dirty mess. My family and I ate
there during Memorial Day weekend. One in our party got very sick
after eating. The best part was the hot dog that was passed off as
being Summer Sausage. We complained to the waitress about it and she
said there had been several complaints about it but she did not do anything. Do not go to the Springville, Utah IHOP it is a mess
poor service
My family and I decided at about 9 o'clock one night to go out to eat. We decided to go to IHOP. Once seated it took 20 minutes for anyone to even acknowledge that we were seating there and take our drink order. Once we got our drinks we ordered our food. We waited, and waited, and waited. Finally we decide to speak to a manger (by now it's about 1030) and...
Read full review of IHOP and 14 commentscoupons in the local paper is a rip off!
In the beginning of Jan 7 I have found a bunch of coupons for IHOP restaurant “Buy One Breakfast get one free” in our local newspaper. On 1/13/07, my husband and I decided to go to IHOP for a breakfast since we had the coupons and it seemed like a good deal. It is clearly stated in the coupon, to show it before ordering, and we did it. In response server...
Read full review of IHOP and 64 commentsHair in food, rude manager!
I visited Ihop on 11/17/2006. Im not a big fast food eater. I probably dine out a good 10-15 times a year. The problem began when I found a piece of hair in my food. The waitress notified the manager of this incident. He told her to tell me that he could only take 10% off my bill. I personally think that that was insulting . i asked if i could speak w/the manager. The manger came to my table and told me that he was willing to bet that the hair did not belong to any of his employee's and that he was quit sure that it had come from either myself or my daughters hair. I was totally offended. I asked for my check so that I could leave. As I was leaving one of the other customers in the restaurant stopped me and told me that she could not believe his response. She gave me her contact information just in case I would need a witness. As I was leaving the store I decided to call and friend for legal advise regarding leaving and refusing to pay. The manager called the police on me and told me that I needed hurry up and leave his store. So i decided to wait on the police in my car. In the end the officer suggested that i pay the bill and file a complaint. In the presence of the officer the rudeness continued. For some reason the manager did not want to give me my receipt. After asking for it a second time he finally gave it to me and told me to get out of his store and to never come back because I was not welcome. I could not believe the humiliation that id gone through because I found hair in my food.
This incident took place at the Ihop 10910 New Halls Ferry Road in Ferguson, Mo 63136
Terrible service in the evening! Walking in there before the kitchen closes, seems to be inconveniencing one of the evening servers. Who knows what's keeping her employed there but it's bad for business.
They charged us a full meal price for each waffle at 13.00 a waffle and I got 2 so it was almost 25.00 for them and I come here all the time and have never had this problem
Check # [protected] and it happened on Friday may 3rd 2024 at 4:24 am
The manager who went by nia wasn't willing to help either and was very rude as well . I have never had to encounter this before so I'm shocked to be treated this way and couldn't believe they didn't acknowledge the fact 2 waffles were 25.00 but I couldn't explain my problem because they didn't care to hear me so I wrote to the complaint line and I hope you can help me fix this issue ! Thank you !
Andy Patel's IHOP in Marion, IL has not paid an open invoice for kitchen trap cleaning on Apr 12, 2023. Ace Grease Service has repeatedly contact the location for payment without success.
Ace Grease has reached out to the owner multiple times. We stopped by and handed a manager the invoice in Oct'23.
IHOP Reviews 0
If you represent IHOP, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About IHOP
The restaurant chain is known for its extensive menu of breakfast items, including pancakes, waffles, French toast, omelets, and breakfast sandwiches. In addition to breakfast, IHOP also offers a variety of lunch and dinner options, such as burgers, sandwiches, salads, and entrees.
One of the unique features of IHOP is its commitment to providing a family-friendly atmosphere. The restaurant chain is known for its bright and cheerful decor, as well as its friendly and attentive staff. Many IHOP locations also offer a kids' menu, making it a popular destination for families with young children.
In recent years, IHOP has expanded its menu to include a variety of international flavors and dishes. For example, the restaurant chain now offers Mexican-inspired breakfast items, such as churro pancakes and breakfast burritos, as well as Middle Eastern-inspired dishes like shakshuka.
Overall, IHOP is a beloved American institution that has been serving up delicious breakfast foods for over 60 years. With its extensive menu, family-friendly atmosphere, and commitment to quality, it's no wonder that IHOP remains a popular destination for breakfast lovers of all ages.
Overview of IHOP complaint handling
-
IHOP Contacts
-
IHOP phone numbers+1 (866) 444-5144+1 (866) 444-5144Click up if you have successfully reached IHOP by calling +1 (866) 444-5144 phone number 3 3 users reported that they have successfully reached IHOP by calling +1 (866) 444-5144 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number 5 5 users reported that they have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number+1 (818) 637-3079+1 (818) 637-3079Click up if you have successfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (818) 637-3079 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number100%Confidence scoreVice President+1 (818) 240-6055+1 (818) 240-6055Click up if you have successfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 240-6055 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone numberSenior Associate+1 (561) 881-4683+1 (561) 881-4683Click up if you have successfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (561) 881-4683 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone numberMedia Contact
-
IHOP emailsinformation@ihop.com100%Confidence score: 100%Support
-
IHOP address450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States
-
IHOP social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
Most discussed IHOP complaints
SeviceRecent comments about IHOP company
Sevice
GrubHub
235 reviews
Sonny's BBQ
45 reviews
Nando's Chickenland
169 reviews
Nathan's Famous
23 reviews
Wingstop
278 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
The staff at Ihop in Abilene Texas is very rude ro their employees and they need to train them alot better. The only manager I would say was very good was the new one "Christy and Evan" . The other one with his wife working are very rude to me and I want to be happy at my job and not have to look for another job becauase these 2 maybe 3 people are rude...
Party of ten on Friday nigth Oct 24 service was terrible for one guest, first they for got to put in my order. Then it took to long for the order to be brought to the table once it was prepared. My party was already finished eating. There was no apology for the inconvience. The manager, Van was asked to come, he just stuck his head in and never addressed the issue at hand. Another person whom we were with went and spoke to him. The manager took 20 % off of everybodies ticket. But no apology or discount/meal on the house was given to me--I was the one whose order was forgotten and later received once my party had finished their meals. I left their without eating after having sat though the entire meal while my friends ate. Once my food did arrive it was to late eveyone else had finished eating their food.