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Jagex review: False ban

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3:01 pm EDT
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I have been playing runescape since 2017 and have been solely focused on playing that and never had problems. Always followed the rules, took a short break every now and then. It came to a point where I play 1 main account and 7 alternate accounts that I use to do minimal effort activities that require 1 click per 5 minutes. Aug 2023, I started to play OldSchool Runescape for the first time together with a friend who eventually quit shortly after. I have some considerable amount of gold on Runescape 3 and swapped it into OldSchool Runescape, in which I got scammed. (This is not against the rules).

I moved on and went along to play with the game since I knew the risk of getting scammed with swapping. After a few days, I got tired of doing AFK activities and decided to take a short hour break (Around September 7, 00:00 GMT) and decided to bust the scammer's operation while I was grabbing breakfast. I logged on my 7 alternate accounts on OldSchool Runescape which barely had any playtime and used the built-in Autochat feature in the game.

The message I used was "RSMall discord is a scam, all fake reviews. Follow rules", I logged out after an hour to go to work and got back around Sep 7, 10:00 AM GMT to find all the accounts I use before I went to work all got banned for Macroing.

I sent an appeal to have this reviewed because I have never broken any rules nor use any software to gain any advantage in the game. I've only ever use what Jagex offers in game such a RuneLite and their trusted plugins.

Today, September 12, I have received a response from the team that my appeal got denied and I have no options to further request to have this re-investigated.

I have never botted nor use any form of cheating in the game, all my accounts I have progressed manually mysel.

I would like to have Jagex / Phil Mansell / any responsible member of the Jagex team to review this and provide an actual evidence that I did any form of macroing. They can scan my computer and check its history. No bots, just plain false ban and support teams who can't help.

Accounts that were falsely banned:

Al4k

Al3k

Al2x

Al2k

Al8k

Al8x

Al6k

Arch x1

Desired outcome: I would like to have Jagex / Phil Mansell / any responsible member of the Jagex team to review this and provide an actual evidence that I did any form of macroing.

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