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CB Wedding and Party JJsHouse Bridesmaid dress has been altered without my knowledge & sold as new
JJsHouse

JJsHouse review: Bridesmaid dress has been altered without my knowledge & sold as new

J
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5:57 pm EDT
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Order# [protected]_JJ's House

Rec'd the new bridesmaid dress on 5/31/23 for my daughter which the color was not the same shown on the website along with the dress has been altered per my seamstress. I paid for a new dress and there was no note that the dress has been altered by JJ's House. I was not happy with the color and cannot return it since I have a wedding to attend on 6/17/23. JJ's House tried to offer me four coupon options which none of them I can use. When I bought the dress for my seamstress to alter on 6/6/23, she told me this was not a new dress which was a very shocking news to hear. I have been filing the complaint at JJ's House website and I am still getting the four coupon options which one of them was to pay 50% and keep the dress.

I do not like to have a dress sold to me as "New" when it has been altered and classified as "Second Hand dress" and the color was not bright green "Celadon" but I received the dress as dark green. These dress was to be worn for two weddings.

Desired outcome: I would like JJ's House is to pay for the full amount of the dress $152.96 since it cost me $210 to hire the seamstress to have the dress alteration for my daughter.

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  1. JJsHouse Contacts

  2. JJsHouse phone numbers
    +852 8199 0571
    +852 8199 0571
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  3. JJsHouse emails
  4. JJsHouse address
    9B, Amtel Building, 148 Des Voeux Road, Central, Hong Kong
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  6. Maria
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    Oct 30, 2024
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JJsHouse is ranked 5 among 59 companies in the Wedding and Party category