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J&T Express

J&T Express review: Delivery 143

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10:59 pm EDT
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I have this shopee delivery, the delivery date as per shopee status was september 13, 2019 and the currier was j&t express. On that day I did not received any delivery from them instead they called me september 14, 2019, 3:30pm and I told them if they can deliver it on monday september 16, 2019 because the address im using was company address and we have half day office only every saturday and the delivery man said ok. But when monday came there was no delivery of my shoppe so by tuesday sept. 17 I click shopee guarantee. By sept 18 a delivery of the same currier texted me, ian malibo, if im available for delivery the day after, sept. 19, and I replied yes but sept 20, 21, 23, 24 came I did received any delivery so I communicated to supplier and they said maybe the currier already cancelled it because the put on status failure to deliver due to force majoured... And advive me to re order. But sept 27 they attempt to deliver it and the reason of delivery man was it happened that it was put in bunch of delivery that they did not so it right away. I did received it since I already order it oto other supplier and already was received it. What im getting angry at was they keep on attempting to deliver it again amd again from sept 27 until today october 1... And they even insisting to me to cancel it... Its not my fault why force me to cancel it. And worse is they keep on calling me which already a disturbance to my work and keep on insisting to me to cancal it. The delivery is being rude the same time with their office... They dont even answer when I called them then the delivery man was rude the way they talk. Hoping you can give immediate action regarding this matter. This is my first time to encounter such lousy incompetent currier.

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Marilyn R. Reyes
US
Oct 11, 2023 9:29 pm EDT
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The rider is arrogant and unrespectful. He uses bad words in his client.It happened this Oct 2,at 2:00 pm. The rider is Magdaraob . Pls have a training to all your staff. To have good moral conduct.

Tracking number: [protected]

Rider:OCW FJ Glr Magdaraog,[protected].

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Amni Sofia
US
Oct 22, 2023 11:30 pm EDT
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[protected] Parcel saya dh delay 2 hari dari jangkaan tiba di ECP klang jaya 4512

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Jeni Empam
MY
Oct 23, 2023 12:27 am EDT
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Banyak kali saya buat aduan tentang barang saya dari 30.sept 2023 sehingga 16.okt 2023 hari ini belum lagi sampai ke penerima.2minggu barang saya di Kuching sarawak stuck.saya bayar postage mahal tapi servis kamu mempersulitkan barang kiriman saya jadi lambat sampai ke penerima !tlg bt sesuatu ! tolonglah jangan buat begini ! itu barang mahal !

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Reshma Lina
Johor, MY
Nov 04, 2023 12:44 pm EDT

Hello, I’m TikTok shop customer. So TikTok shop use your service, so your driver don’t know how to respect customer or don’t know how talk with customer? Please take look at this issue. Zero service. Thanks 🙏🏻

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shazairi
lunaskedah, MY
Nov 04, 2023 2:13 pm EDT

30.10.2023 jnt ni memang bermasalah eh siap sound2 org bagai dah push2 org pastu marah lagi siap cakap lain kali jgn guna pembayaran cod bagai dah kenapa ? dah memang tugas korang kan utk pastikan service yg terbaik..

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michael soriano
US
Nov 25, 2023 2:46 pm EST
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Nov 15 /1700 hrs

I received the wrong order .

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Ameena11111
Johor Bahru, MY
Dec 03, 2023 11:57 pm EST

Runner sangat kurang ajar sy cakap cara elok2 dia boleh cakap kasar2 sy memang nk report dia dkt jnt supaya dia dah tak hantar area rumah saya

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Lhissa
Miri, MY
Dec 04, 2023 1:27 pm EST
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Supposed to receive my parcel by yesterday, 28/11/23. Still stuck in Sabah since 25/11, status last updated 27/11. Tried to complain in their web, ERROR. Tried to chat with their agent in web & facebook, their live agent is BUSY. Mengelak sehabis baik yerrrr!

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KalsJ
Sabah, MY
Dec 05, 2023 11:43 pm EST

Parcel [protected] not moving since 26/11. Please solve it ASAP!

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Fatnin Syazana
US
Dec 06, 2023 12:03 am EST
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([protected])(24-B16-SBH408)(NAME RECEIVER-nasriah/fatnin)SAYA SANGAT KECEWA DENGAN PENGHANTRN KALI NI.kenapa parcel saya tiba” inbound dkt shahalam sedgkn saya disemporna sabah and sender dri tawau sabah.saya berharap brg itu sampai sblum saya balik ke selangor tpi dh lbih 1week. Saya nak jnt tanggungjawab and respond !

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Adeep
Dubai, AE
Dec 06, 2023 4:40 am EST
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Upon contacting the delivery personnel, I was met with rudeness and an uncooperative attitude. Furthermore, during our conversation, the call was abruptly ended. Subsequent attempts to reach the delivery person were met with the response that the parcel cannot be delivered.

Date 29/11/2023

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Nikko Jay
US
Dec 16, 2023 9:19 pm EST
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J&t rider tagged my parcel delivered with proof of delivery without delivering it. This happened many times with the same rider, elmor mosquera. My tiktok order was also returned to seller without delivery attempt.

TN [protected]

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Saudara Nas
US
Dec 17, 2023 3:29 am EST
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Masalah J & T Klang Utama. Hantar parcel 4/12. Satu barang dah received, satu barang lagi hilang. No update tracking whatsoever.

Adakah staff J&T ni mencuri barang? Tracking code : [protected] lansung tiada update dlm sistem.

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Flordelis1212
Cebu, PH
Dec 26, 2023 12:01 am EST
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I made a purchase in shoppe , after checking the tracking number it shows delivered with a photo of the a hand holding my package and i didnt even received it.

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EijaNadzmi
US
Feb 11, 2024 8:27 am EST

delivery person did not reschedule delivery and did not reply msg using number 011-[protected] name muhammad afandi bin ruslan. parcel by lulababy official. very rude and irresponsible delivery person. please arrange somebody else for other delivery.

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Carol Mattar
US
Feb 28, 2024 5:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I received a WhatsApp from the driver to send the location, so I sent the location

Then I received home a message from the company stating that they cancelled my delivery due to no answer

Called twice and sent an email

3 days later, nothing was received – and I stated that I urgently needed the package because it has all my display items

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Sherwin Rozol
US
Mar 02, 2024 3:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i order in this page last February 17 at 7:21 5pc dusty short and it cost 1000pesos

they deliver the items last February 19 at 4:03 pm

but when i open the package i recieved some ukay2 short

the sender is N.GNRTN.SHOPEE

the address of the sender BULACAN BALIUAG PUROK 3 HINUKAY BALIUAG

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Nur Alia Afiqah
US
Apr 01, 2024 2:34 pm EDT
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customer bayar delivery, lepastu dia salah hantar. dia sendiri suruh kita ambik parcel kita? JNT SRI SERDANG RUDE!

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Liz Balsacao
US
Jun 26, 2024 9:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fast delivery and their rider is very polite

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علماء دیوبند زنداباد
US
Jul 27, 2024 5:50 am EDT
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I worked for 4 days and after that there was no work I did not get any money this is my user

JTS606245

58 order I drop finish

May and June 2 month I going to work please send me my money I going to wherehouse waleed tell send mesg abu jumana 10 date today 10 date please send me my money

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Biglat
US
Aug 12, 2024 7:59 pm EDT
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I cancel Ang order kahit without your permission

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sandy Julian
US
Oct 19, 2024 3:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

they should have put more than one person to serve the other customers. it take so long that i need to cancel my important date. its fcking frustrating especially at JnT Serian.

  1. J&T Express Contacts

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