this KFC has been closed since nov 2023 for remodel, it was old but at least they had chicken, went there today at 6:15pm for takeout, 2 2pc meals with double breast, they were out of original so had to get extra crispy, the cook was putting it in the fryer with a pair of tongs and then putting the chicken right in the box without letting it drain or cook properly, i was watching him and there was no timer being used whatsoever, and I got the last ex crispy breast, the store for being just opened only 2 weeks from a 6 month remodel was absolutely dirty as hell, sticky floors and food under the prep station in the cooking area, i was waiting for a rat to eat the biscuit, it looks like it has been there for a while, well got home and the biscuit was sopping wet from the grease from the chicken , luckily I work for a living and don't like to sue, I probably could have because there was lots of hot grease inside the under cooked chicken, it only cost me 20$ and wasn't worth the long drive back to throw it at them, I was already frustrated from trying to order in the first place, the guy who took the order couldn't speak to well, and the 4 other employees were kind of nasty looking too, several customers walked in behind me and left, nobody wanted to wait 40 minutes for chicken that was cooked in dirty old oil, so I wrote this off as a chalked up experience that i will no longer go back to kfc, will stick to bojangles
Claimed loss: 20.51
Desired outcome: fire everyone and restaff with people who are going to do the job they are being paid to do
Confidential Information Hidden: This section contains confidential information visible to verified KFC representatives only. If you are affiliated with KFC, please claim your business to access these details.