Kroger review: An order which I've reported as completely incorrect.

Response from Kroger Family of Stores (#[protected])
Inbox
[protected]@kroger.com
Sep 28, 2023, 8:33 AM (8 days ago)
to me

Hello Ellyn,
Thanks for reaching out. I'm Lolito.

I want to thank you for taking the time to send a message to us regarding your issue. Customer feedback is essential to us. I am sorry to learn that there are missing items within your delivery order and sale price did not apply. I'll need just a little more information to be able to get you taken care of. Can you please help me with the following:

List of missing item.
List of items and sale price.
Thanks for your help with this!
If you have any additional questions or concerns, please reply to this email. We appreciate you choosing to shop with us and are always happy to help.

Sincerely,

Lolito

Kroger Customer Connect
The Kroger Family of Stores
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Reference: [protected]
Your Comments: It shows I have things I didn’t receive and charged at non sale prices. This is the second time.

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Er
Sep 28, 2023, 9:50 AM (8 days ago)
to CustomerService
There are several.
I ordered ground sirloin at 4.99 and received 3 pounds of 85/15 at 7.99
I ordered 2 2litres root beer at.99 each and received a 12 pack cans at 8.99
I did not order or receive
Orange jello
Rice pudding
Vanilla pudding.

I believe those are the adjustments. This has happened before. It’s ridiculous. I don’t understand how I can order several items and there is a large portion out of stock in less than 2 hours. I’m very disappointed.