Hello! I would like to ask your help because we are waiting our important documents from Philippines here in italy. This is send November 26 2019 and they said there in LBC is 7 days to wait before it arrive here in italy, but until now that is not arrive here in my address. I hope you can help me. Thank you! Iur address is correct, Via delle Case Bianche 60/B Fornacette Calcinaia Pisa 56012 Italy