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CB Parcel Delivery Services LBC Express arrived at internal mail dispatch
LBC Express

LBC Express review: arrived at internal mail dispatch 14

K
Author of the review
3:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

June 7 2019
[protected]

What is the concern?

Date of Last Status Transaction Status
June 21, 2019 Arrived at INTERNAL MAIL DISPATCH.
June 20, 2019 Shipment is with a concern. Please get in touch with us through our official customer care channels.
June 20, 2019 Ready for delivery. Please expect delivery within the day.
June 19, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 19, 2019 Ready for delivery. Please expect delivery within the day.
June 18, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 18, 2019 Ready for delivery. Please expect delivery within the day.
June 17, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 17, 2019 Ready for delivery. Please expect delivery within the day.
June 15, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 15, 2019 Ready for delivery. Please expect delivery within the day.
June 14, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 14, 2019 Ready for delivery. Please expect delivery within the day.
June 13, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 13, 2019 Ready for delivery. Please expect delivery within the day.
June 12, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 12, 2019 Ready for delivery. Please expect delivery within the day.
June 11, 2019 Your shipment is ready for claiming at MAKATI DELIVERY TEAM 1. Please inform your recipient.
June 11, 2019 Ready for delivery. Please expect delivery within the day.
June 10, 2019 We tried to deliver your shipment but recipient moved to an unknown/new address. Please get in touch with us through our official customer care channels.
June 10, 2019 Ready for delivery. Please expect delivery within the day.
June 08, 2019 We tried to deliver your shipment but office was closed. LBC will deliver the next business day.
June 08, 2019 Ready for delivery. Please expect delivery within the day.
June 08, 2019 Arrived at MAKATI DELIVERY TEAM 1.
June 08, 2019 Forwarded to MAKATI DELIVERY TEAM 1.
June 08, 2019 Arrived at METRO MANILA AREA.
June 07, 2019 Accepted at ACCEPTED AT : CITYLAND HERRERA TOWER.

14 comments
Add a comment
Z
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Zhaimark Celso
US
Dec 16, 2019 5:11 pm EST

Ganito issue ng parcel ko. Pinaship ng seller nov 23 pa hanggang ngayon ayaw ipaship back sa seller ano gusto ng lbc naka stuck up sakanila item ko! Kahighblood

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Lenyy
PH
Feb 04, 2020 8:39 am EST

Same scenario happened. This is my case right now, please check with your service team in Cityland Makati Branch. If this was happened multiple times, maybe there is something wrong. I went to this branch to asked why is my package on Pending status in your online tracker. But all they can say is “pakiantay nalang po yung text namin na ready na for pickup, naemail na po”. But they didn’t answer me, so I sent an email to your customer care and I don’t get any reply. So few days after, I called your hotline which is madali naman makatawag, at ang sabi “nareport na po, pwede nyo din ifollowup with the branch ulit and dun sa email sa customer care, isend nyo nalang din copy ng receipt nyo”. LBC team, hope you can at least send a reply to our email inquiry. We are very thankful for your service and maybe for you guys it is just a box but for us mahalaga yun and hindi naman po libre service nyo, so please take this seriously.

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Majho samonte
US
Mar 10, 2020 10:30 pm EDT

same situation.. amlost 2 weeks na ang item ko hanggang ngaun hindi pa den nadedeliver san na naman kaya at paano ko kukuhanin yan nakakainis na🤨😐😑😶

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Raquel Dalida DReyes
US
Aug 29, 2020 2:52 am EDT

Ask q lng po kelan q makukuha items q pinadala pa nun august 8 2020 galing malate manila but until now ndi kopa nakukuha

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Buj
US
Sep 01, 2020 8:22 pm EDT

Bulok ang system ng LBC. I will never ship my parcel again dito. Ang TATAMAD! nakaka hiya naman sa kanila. Nag bayad ka for door to door delivery pero idineclare walang kumukuha eh andun ung receiver 24/7 due to MECQ di makalabas! Ka HB kayo!

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Dknow Umpa Mindalano
US
Sep 06, 2020 9:54 am EDT

Ask q lng po bt ang tagal wla pa ung pinadala q da lbc robonson dasma ito po ung tracking # [protected] ...

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Ranel Ranel
US
Sep 13, 2020 5:36 am EDT

I had a very very bad first experience sa LBC Lipa branch.. mga tamad ba nagdedeliever dun? Nyeta.. ang tagal Ng nasa kanila Yung item pero Di nila diniliever.. one week bago ideliever.. kaso wala na Yung mag rereceive. Nasa ibang bansa na.. nyeta kayo LBC Lipa.. palitan niyo mga nagwowork dun. So hntayin KO nlng bumalik sakin ung item ko

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Villarubia Emilyn
US
Oct 06, 2020 1:04 pm EDT

Hello po . Emilyn apuya Po. Nakabased ako sa midsayap north cotabato. .. . Anu po gagawin ko Kasi Yung papers ko Po Hindi ko po nakuha Kasi nakaaddress Po sa matina Davao City branch nahirapan Po ako pumuntang Davao kaya di ko Po napick up.. pwede Po ba ereturn Yung papers address nalng Po sa midsayap north cotabato..

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Gladdies Alejandria
US
Oct 26, 2020 6:43 am EDT

Question lang po, ano po bang ibig sabihin ng internal mail dispatch?

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Mell De Leon
US
Dec 27, 2020 9:23 am EST

Nagship ako ng November 20 2020, sinend ko sa buyer yung tracking number, after nun nagchat si buyer sakin na di niya nareceive ang parcel nung december 23 2020 na hindi niya nareceive so pumunta ulit ako sa LBC para asikasuhin, ang sabi nung una sakin nasa manila daw ang tracking, so sinabi ko sa buyer na pakitrack nalang ulit, tapos di daw nila matrack, so pumunta ulit ako kanina, qng sabi nasa manila internal dispatch na daw, tinanong ko kung paano yun, sabi di na daw mababawi yung item, sakin o kay buyer. Ano yun? Itatapon niyo na yung item? Bakit di niyo nalang ibalik! Nakakainis, kung nagttxt din kasi na may for pick up or returned item edi hindi sana ganyan.

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Jelskie
Quezon City, Quezon, PH
Jan 12, 2021 4:31 pm EST

Hello po... pakibalik sa banlat branch ang items with tracking nos.[protected]... hindi ko po npansin nong nasa banlat na po ang items... di rin nag inform ang banlat branch na nasa knila na cargo.. pls.. nkikiusap pakubalik po sa banla branch t ang cargo po at kukunin ko po.. maraming salamay po..

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Uzor143
Cavite, PH
Feb 10, 2021 2:35 pm EST

Kapag internal dispatch po ba ibig sabihin hindi na ibabalik sau ung item? Paano yon kung nabayaran na yong item, alngan naman na si seller magaabuno.hindi dpat ganun bakit pa cla nag cocollect ng insurance if ever daw mawala ung item kasi papalitan nila ung amount worth ng item kung i declare nila na dispatch ung item.ibig sabihin parang nawala na din yon on their hand.

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Uzor143
Cavite, PH
Feb 10, 2021 2:40 pm EST

Yong item ko since nov.20, 2020 pa till now dpa bumabalik item sakin.lagi cnsabi email na daw nila at hintayin nlng daw yong text kapag ready na for pick up.pero wla man ako narerecieve na message until now, hhindi nmn lagi dpat ppnta ako ng branch para mag follow up kasi busy din nman ako sa ibang bagay.tpos nkita ko recieve internal dispatch? Ibig ba sabhin non hindi na makukuha ung item? Kalokohan yon ano pagaabunohin nyo kami sa sarili nyong lapse, hindj nman namin kasalanan kung hindi kau marunong magtext or mag update.kaya wla kau kaparapatan na dispatch ung item namin dahil hindi naman kau ang nagbayad doon.i hope ma resolve yong issue sa parcel ko kasi d ako papayag na magaabuno ako at masisisra sa buyer ko dahil lang sa kakulangan ninyo

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Ivy Recluta
Manila, PH
Jun 10, 2021 7:44 pm EDT
Replying to comment of Uzor143

Ganyan din sakin almost one year na pali pa nmn halaga 3, 450

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    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
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