LBC Express’s earns a 1.0-star rating from 2815 reviews, showing that the majority of customers are dissatisfied with delivery services.
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delivery longer than expected ii take almost 9 days and counting.
Engr. Fahad Salic Dialem November 26, 2019 [protected] fdialem.[protected]@gmail.com The package contains my mom's claim for her provident and death claim, birth certificates of my brothers and sisters were also included also a service record that was very important of all the documents sealed by Department of Education, We will be submitting all the...
Read full review of LBC Expressservice of the staff
Im writing this letter bcos i felt its going to be a habit of those staff to reject some services. First time, I want to take my money from LBc thru palawan..but the staff said my passport was expired, need to renew with non expiry id and this staff discourage me and saying better to go direct to palawan bcos it will takes time to update...Then i...
Read full review of LBC Expressdelayed delivery and poor bahrain customer service
I paid for an express delivery service of a document parcel at BD 24.000 sent on 17 Nov. 2019 from LBC Bahrain. It was an urgent required document from the Embassy. Express delivery is within 3-5 working days. Until 2 Dec. 2019 the package is not delivered. I contacted LBC Bahrain to ask for assistance but they ignored my calls and messages.
This is an entirely poor costumer service from LBC Bahrain!
box collection and delivery to antique
The service booking was made on October 28th 2019. We were told the pick-up would be with in a month. A follow up phone call was made to confirm the service would happen on November 19th - but no collection has yet been made. The box is waiting at GB Liners, Holmer Road, Hereford. HR4 9RU. Can we get confirmation as to when the package will be collected and scheduled for delivery?
Read full review of LBC Expresspackage
My package was send to Lbs branch far from us. Which is Curonsio, Pasig.
We live at Pasay City.
I requested your Metro point Pasay to tranfer my package to the the nearest branch. But untill now I do not receive any message or notice.
I been trying to contact both branch!
But no replies were made.
Hoping for your immediate response.
[protected]
39D garcia street corner edsa pasay city
lbc balikbayan box
I would like to file a written formal complaint regarding a Balikbayan box from my aunt, Emilia S. Del Rosario in Las Vegas, which is sent to my dad, Pascual L. Sabalvaro, Jr. here in the province of Oriental Mindoro. We had received the box last November 27th. Attached here is the copy of the receipt that we got with Bill Lading Tracking Number [protected] and list of items that should be inside the box. We had noticed that some of the listed items were actually missing, such as the 40 pieces of clothes, 6 towels and a pair of slippers. Attached here are the images of what some of your staffs in LBC had done to the box. They had cut the side part of it, had entirely opened it, which is unacceptable since some of the listed items on the receipt were missing.
Your quick response and action pertaining to this urgent matter would be greatly appreciated.
Please email me at [protected]@gmail.com.
Thanks,
Karen S. Pasia
unethical behavior
To Whom It May Concern: This is to file a complaint against the rude behavior of your Customer service representative name: Rosthel Gordula. It was Nov. 25, 2019 at 6:30pm Mnl time when we arrived in your branch to send a parcel document. Knowing the 7:00pm cut off I asked your representative to accommodate our request if the document can still be send...
Read full review of LBC Expressshipment issue
Hi. Ask ko lang I was tracking my delivery and the status said "shipment issue, please get in touch with us through our official customer care channels"
My tracking number is [protected].
My question is what is the issue? I was waiting for the delivery all day because the shipment status is "Ready for delivery. Please expect delivery within the day."
Hope you can resolve it . Thanks
items failed to deliver for 3x due to unknown address
I am complaining about the item that lbc san pablo laguna failed to dispatch! i already have 3 tracking numbers due to failed to deliver for multiples times. Pano ba magdeliver mga delivery man nyo? once is enough but failed to deliver for 3 times in a row? aba may problema yang delivery man nyo...If i can only choose the courier kaso ung banko ung pumipili ng courier! Sobrang detailed na ng address bakit di nyo mahanap hanap un address eh along the highway lang naman ung address!
undelivered bdo credit card
Been waiting for my BDO CC to be delivered. The first time I received a message from BDO with tracking number was midweek October but it was undelivered due to house closed as per the delivery record which is very unacceptable! It was return to origin and BDO made a re delivery request with new tracking number [protected] and this time reason for unsuccessful delivery is due to recipients address cannot be located (so lame excuses and [censored]! ). Why other couriers like ninja van and JRS were able to locate my address and LBC cannot! It is just so frustrating...I even tried calling customer care but nobody answers...I don't want my ITEM to be return to origin this time so please do something about it...Delivery team can call my number [protected]...
1tb 2tb portable hdd external hard drive backup plus usb 3.0 platinum 9.6mm original laptop desktop hd external
Is there no hope of me getting it returned? I have tried to reach them with Lazada chat and they're not responding. I was hoping to get my refund because they gave me a worn out product. They didn't respond anymore before I got this (screenshot) when I felt like tracking the return process. I'm really sorry that I have acted so late because I'm already losing my hope.
about my remittance to my parcel
Good day! I have a problem with my remittance with my parcel.This parcel has been receive by the customer last August 27, 2019, but until now I haven't receive any text messages through the LBC to claim my remittance.I've been also emailing you so many times but I have not received any response.Here's the name of my customer and tracking number.Lim, Myrna, Villarejo [protected].I hope that you read this message .Thanks!
delivery
Hi Would like to file a complaint about LBC express inc. Order tracking number is [protected]. The package was due to be delivered to me on 21 November 2019. However, current date is already 26 November 2019 and still the customer care is saying they can not deliver. The date of order on Lazada was on November 11, 2019. Thats half a month delayed delivery for a local delivery. 1814 Brio Tower Makati City
door-to-door money delivery/ pp pesopak
Last November 19, 2019, me and my friend sent 3000 pesos to GOETHE INSTITUT MANILA in Makati City. This was as a payment for our upcoming EXAM. And on the receipt it was stated that the DELIVERY DATE SHOULD HAVE BEEN November 20, 2019. As of the moment that I am typing this complaint, 3 in the afternoon, November 25, 2019, NO MONEY was still delivered. And...
having a hard time in getting the money sent to me
I applied for an emergency loan and ACOM financing institution sent it to me for me to claim in any LBC near me to claim an amount of 34500. I went to Onemall branch yesterday to claim it around 6pm but I was advised since the amount isn't big, they don't have enough cash after waiting for almost 2 hours! This is such an inconvenience! They referred me to...
Read full review of LBC Expressdocument delivery
tracking number [protected] was not ye received until now.
It was received by different receivers name...
I need this document to be give to the right person as this is very important.
I need to understand that is it the protocol of LBC delivery boy to give the parcel to the different name eventhough he is not calling thr phone number given? If this is the case better to remove receivers name if anybody can receive the documents...
shipment
Good Afternoon. I tracked my document at lbcexpress.com and it said that my document was ready for delivery last Friday but it also said that their is an issue with the shipment. i would like to ask what kind of problem is it and if you already delivered my document at the new address that I have given or to the nearest LBC branch here. I am in Toril, Davao...
behavior; ignore call no helpful, tracking #[protected]
Tubod branch Incharge Nilda Bakarda She ignored my call how many time I call her to followup she promise to call me back it's been 2 days to followup it's important documents I just try to visit LBC in MPlace qc location yesterday Dated Nov 22 I spoke 1 person Incharge she said only location can call to followup I try to till her just email pls help me so...
Read full review of LBC Expresspriority lane for pregnant and worst customer service
Is there really no priority for pregnant women in LBC? This is the first establishment that I encounter with no priority. I encountered it twice today! They started accepting clients by 9:45 am. This was the time that they started cleaning their office etc and the 2 representatives didn't even know how to smile, greet at the customers and accommodate the...
Read full review of LBC Express and 1 commentmagnat active subwoofer
I ordered used subwoofer unit online through carousel(olx), the seller is from baguio city and chose to ship it at lbc courier srvc., they said that it was checked and inspected before packed, means the product is okay and fully functional and accept the unit for shipping.im the buyer from virac catanduanes, 7 days after i received it, i tested it and wonder why its not working, i brought it to electronic technician, , he opened it and found that one of the units board was BROKEN and said that its caused by improper handling of the package and said that he will not able to repair it co'z one of the important element was broked too.now i wasnt able use it, its just a trash in my house..what will be the solution of that case?do i have a refund of it?
LBC Express Reviews 0
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About LBC Express
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4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with LBC Express. Include key areas such as:
- Service issues: Delays, lost or damaged parcels, or poor customer service.
- Transaction details: Dates, tracking numbers, and any relevant receipts or transaction references.
- Nature of the issue: Describe what went wrong with your delivery or service experience.
- Resolution attempts: Outline the steps you took to resolve the issue with LBC Express, including any communication with their customer service.
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Overview of LBC Express complaint handling
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LBC Express Contacts
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LBC Express emailscustomercare@lbcexpress.com100%Confidence score: 100%Support
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LBC Express addressSM City Cebu, Cebu, Philippines
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LBC Express social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 03, 2024
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