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CB Parcel Delivery Services LBC Express customer service
LBC Express

LBC Express review: customer service

I
Author of the review
2:56 am EST

I have always been using LBC as my shipment courier and this is the very first time I have encountered a staff who has a very terrible customer service. I get it that it's afternoon and she's already tired and stressed out with all the customers she have handled for the day but her attitude is just not right. I might just overlook it if her tone is a little bit more understanding but I noticed that its not. The way she talks with the customers is completely rude. When one customer made a mistake, she talked as if the customer is plain stupid. Aren't staffs in this kind of work supposed to have long patience and understanding?

I hope you look into this matter. Thank you.

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  1. LBC Express Contacts

  2. LBC Express phone numbers
    1800 108 585 999
    1800 108 585 999
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    8%
    Confidence score
    Philippines
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    22%
    Confidence score
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    18%
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    19%
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    Philippines, Business Solutions
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    14%
    Confidence score
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    4%
    Confidence score
    UAE
    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
LBC Express Category
LBC Express is ranked 18 among 104 companies in the Parcel Delivery Services category
#16 Parcel2Go.com Parcel2Go.com #17 Thailand Post Thailand Post #18 LBC Express LBC Express #19 The Professional Couriers / Tpcindia.com The Professional Couriers / Tpcindia.com #20 Postnord Postnord

Most discussed complaints

My son called me a liar
14
(opinions to this review)
 credit card not received
6
(opinions to this review)
 delivery team 2 cebu city, cebu
4
(opinions to this review)
 Parcel not delivered until now
1
(opinions to this review)
 Someone had been scammed on your branch within quezon city
1
(opinions to this review)
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