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CB Parcel Delivery Services LBC Express delayed shipment
LBC Express

LBC Express review: delayed shipment

A
Author of the review
9:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

4 days delayed package same old reason being used. been calling for 3 days straight yet all the customer service agents can tell me is they will ask the laguna delivery hub to prioritize.

Thu, 30 January 2020
We tried to deliver your shipment but there was a request to postpone the delivery. Please get in touch with us through our official customer care channels.

Thu, 30 January 2020
Ready for delivery. Please expect delivery within the day.

Wed, 29 January 2020
We tried to deliver your shipment but there was a request to postpone the delivery. Please get in touch with us through our official customer care channels.

Wed, 29 January 2020
Ready for delivery. Please expect delivery within the day.

Tue, 28 January 2020
We tried to deliver your shipment but there was a request to postpone the delivery. Please get in touch with us through our official customer care channels.

Tue, 28 January 2020
Ready for delivery. Please expect delivery within the day.

Tue, 28 January 2020
Arrived at UPPER LAGUNA DELIVERY TEAM.

Tue, 28 January 2020
Forwarded to UPPER LAGUNA DELIVERY TEAM.

Tue, 28 January 2020
Arrived at SOUTH LUZON AREA.

Mon, 27 January 2020
Accepted at ACCEPTED AT : PACITA AVENUE.

Resolved

The package had been delivered after 4 days. However they should improve the communication channels with their branches especially their delivery hubs. They should also update with actual status messages rather than posting standard status messages that make no sense.

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  1. LBC Express Contacts

  2. LBC Express phone numbers
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    8%
    Confidence score
    Philippines
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    14%
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    4%
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    UAE
    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
LBC Express Category
LBC Express is ranked 18 among 104 companies in the Parcel Delivery Services category
#16 Parcel2Go.com Parcel2Go.com #17 Thailand Post Thailand Post #18 LBC Express LBC Express #19 The Professional Couriers / Tpcindia.com The Professional Couriers / Tpcindia.com #20 Postnord Postnord

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