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Les Schwab Tire Center

Les Schwab Tire Center review: Damage to Vehicle

S
Author of the review
1:31 pm EDT
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I arrived at the above location for my appointment to rotate my tires. I canceled the rotation of tires after the following was observed: I watched your employee get into my Prowler with dirt, grease, and oil on his uniform's back, no effort was made to cover/protect my seat. I indicated on my appointment I would wait while the work was done. The employee called my house located 60 mins away and left a message, " Do you want the rear tires rotated to the front?" (See attached photo - The rear tires obviously would never fit on the front) I decided to watch and walked over to my vehicle. Thats when I was told the employee just called my house. I observed him damage the plastic cap when he removed it. (two of the five tabs were snapped off and it could no longer be attached). Informed the employee to stop. I did not want to risk any more damage done to the other 3 caps. The employee with dirt, grease, and oil was about to get back into my vehicle and back out. He seemed surprised when I asked him not to. I would like the cap to be replaced.

Claimed loss: 70.00

Desired outcome: Replace the broken part

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  1. Les Schwab Tire Center Contacts

  2. Les Schwab Tire Center phone numbers
    +1 (541) 416-5140
    +1 (541) 416-5140
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    +1 (844) 486-5252
    +1 (844) 486-5252
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    +1 (510) 796-1985
    +1 (510) 796-1985
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    (970) 712-5112
    (970) 712-5112
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  3. Les Schwab Tire Center emails
  4. Les Schwab Tire Center address
    PO Box 5350, Bend, Oregon, 97708, United States
  5. Les Schwab Tire Center social media
  6. Michael
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    Oct 30, 2024

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