I was at 770 Moore's Ferry Rd, skippers, VA. I’m came in on 11/18 around 7:30-8:00 there was no small coffee cups, so I asked if I got a medium cup but only fill it up half way do I still have to pay for medium. She said yes, you have to pay for medium, or you don’t have to get any. So I grabbed the cup and started to get my coffee, I stated that the manager should do a better job on these orders so that this doesn’t happen I should have to pay for medium when I came in for a small. She then said you can get out and don’t get anything. So I said I heard you the first time. She started yelling and someone got on the intercom and call me a broke [censored]. In front of the whole store. This was the worst customer service I have ever experienced in my life. This team member should be fired ASAP
Desired outcome: Employee should be fired