I impulsively ordered a magicjack after seeing it advertised online via cnet, pcmagazine and cbs news but then I saw an article about a lawsuit against the company and then info about it sending ads to your pc so I realized I did not want it. The confirmation email I got for my order said I could reply to make changes so I hit reply and tried to cancel the order but the email failed so I did some more research and found an email address for Rikard.[protected]@ymaxcorp.com and emailed him trying to cancel the order. After further research I realized there is no true customer support for this service or help. I am convinced this is a scam.
I purchase two magicjack only got one on the mail place order on nov of 2009 got order in jan so what lost out on my 30day frit nameee trial. magicjack haven't work for nobody I know yet their
prdouct doesn't stand up for it's name it magic plug in and no
respone will write the BBB this doesn't make since taking money from people vanessajv@aol.com
I have my magicjack since last October and everything was O.K. with my overseas calls. Last week when I was about to call Calif. I received a message on my screen instructing me not to place the call, wait 60 sec. for an upgrade and then proceed. After waiting for about 7 min. with no results I closed the window and just then received a message that the upgrading was completed. When I tried to call Calif. again there was no dialing and no destination number ring sounds. Instead, I saw the time ticking away as magicjack tried to reach the destination number until it gave up and instructed me to call another number. The same happened with other overseas numbers that I tried to place. What do I do now?
Joe Schwartz
i have had magicjack since december and it never worked properly always had calls ended or very chopping you can only hear every other word someone says. i thought it was the wiring so i had phone company come 0ut and change all the wiring inside and out and they sold me a upgraded modem and still it doesnt work. cant even get a call out. chatted online with tech and still not resolved. Now magicjack wants 48.00 to try and resolve problem.
PLEASE NEED YOUR HELP :
For some reason or another I am not able to retrieve my messages from my mail box; an automated voice keeps telling me that my passcode is not correct; I never used a code number before and instead the only one I have used is the one that it was provided as an example : 1234*, but it keeps rejecting this information; can you please tell me what to do.
My magicjack number is [protected]
Thanl you
Oscar Urcuyo