This morning I waited for macro whole sales to open at cape gate kraaifontein western cape..
I needed to buy size 4 nappies for my child. So I went straight to the nappies ile.
So I took a huggies gold giga bag size 4 + that cost R164. 00 and huggies gold mega box R326. 95.
On my arrival at the cash point till. The price was different. So the supervisor was call about the difference about the nappies.
Supervisor said this is not the price but will go to management to confirm that they made a mistake on the prices...
I was expecting the manager to come see me. About it... But rather send the supervisor back to me. Not really giving me the service that i wanted... What happened to quality management services... I expect a service in order to come back to the shop. But this was unexcepted.
I paid the original price for the nappies..
I was getting the idea that nobody was about to assist me in this matter. Can you look in to this matter.
My email is. [protected]@gmail.com. I have the photos of the shelf of how the prices was and nappies. As well as my receipt.
Regards
R Windvogel
The complaint has been investigated and resolved to the customer's satisfaction.