I bouth a pair of shoes on Saterday the 15th February at 12am. I especially bought it because my shoes I was wearing broke. I ware a number 5 shoes so I just took a number 5 shoe on the rack. (the hanger of the shoe said number 5) but there is no shoe number on the shoe. So because my shoes broke I bought them and poet them on in my car. I went to Cape gate mall. Then I walk around and realise it is way to big on my foot. I then had to boutgh other shoes to wear. I went to Cape gate Macro this afternoon to asked to please return it for a smaller number but they refocused because it was weared. I find it extremely frustrating and UNFAIR to me because I hold it against my own number 5 shoes and it is way bigger I can show you and nou I have a shoe I probably ware at most a hour and could only have known it's to big upon wearing it and it is really way bigger than a number 5. And no were is number 5 on the shoe. Please consider this unique situation for it's not a matter of me of just being difficult or baying wrongly it's a matter of baying the right (supposedly) on the hanger but it's not the correct number and a way bigger size than a number 5. What must I know do with a shoe that I can't wear? I really feel its unfair. Please consider and assist me please.
The complaint has been investigated and resolved to the customer’s satisfaction.