McDonald's
Reviews and Complaints

For the past 3 mornings I have stoped for brekfast at McDonalds
Deerfoot Mall N.E.Calgary Ab.Canada..located in the Wallmart' store
They are posted to open at 8 A.M. the first day I wated till 5 min. after and asked when they where going to open .. they told me that they could not open because they where on McDonald's
time on the cash register... my cell phone is the correct time..
The second day I waited till 10 minutes after 8 pm
and this morning ten minutes... I ran a burger business for
4o years and never opened late once...
To morrow I will be going to A&W their where 5 people waiting today that felt the same way. do what you like but I know that what is happening is bad for your business and if I
owned stock in McDonald's I would be selling... Wes LaMarche

what is the purpose of that massive spoon, , some would say to mix the candy into the ice cream... ok so here is my question..

why is it everyday, yes everyday (i like snickers) do i go there and get one with this big spoon in the middle with the candy on top... last time i checked the spoon was used to mix it, ,

well mix it then...

can someone design it for them to put the candy in the middle of the ice cream, , you know put a little ice cream then the cand then more ice cream so its easier for them cause i dont think they can handle much more...

can someone fix this... please

I received an order from the drivethru at Mcdonald's and proceeded to pull into a stall on their property. An employee was picking up garbage just seconds prior in that same particular stall I had just pulled into when I heard a loud, crunching noise under my tires. I had said to myself "That didn't sound good!" Then I turned off the engine and as I went to step out of the car I slipped on some glass from a bottle and lost my balance and slammed my shoulder into the car and injuring myself. I approached the employee cleaning the grounds and asked her why she had not cleaned it up or at least put something there to warn others. She claimed she wasn't aware of it yet she had just stood in that stall moments ago... only seconds prior! Then I went to assess the damage and sure enough, there was a thick piece of green glass embedded in my tire. I pulled it out and proceeded to walk into the restaurant and asked for the manager and a young girl from behind counter replied "I'm the manager" I asked her if they have someone responsible for maintaining their property, she said yes and I had asked her when was the last time someone did their job because I just ran over some glass (evidence in hand) and now I may have a flat by tomorrow and I want to know if someone can clean it up because I have to back out and I prefer not to run over it again. There was large pieces and small crushed pieces under my tires which I tried to brush away with my feet. No one came out for a solid 7 mins when I walked back in and asked the manager "what's going on?" she said she wasn't going to pick glass out of my tires... 2 other employees behind her with their backs turned to me were laughing and whispering. I was angry and humiliated at this point when I said "Are you kidding me...do you think this is a joke? I directed this to the 2 employees and the manager then I told them they have wasted enough of my time and patience and I would appreciate someone cleaning up the glass. As I stood at the door that lead to behind the counter, thinking someone was coming out... the first employee I had an encounter with, approached the door and told me to leave and I told her I would file a complaint with their corporate head office if this situation wasn't rectified. She said she would tell them I was drunk... meanwhile I have a coffee order in the car getting cold as this drama unfolds. I can honestly say I was not drinking and I didn't appreciate this comment or behavior... I work with the public in a professional manner and I so choose the same respect from other people. I then left after brushing away the glass with a paper bag. The service I received was unacceptable and disrespectful.

Okay so I was working at this mcdonalds, it was the second one i had worked at. When I first started working I was like "wow you can actually do that here" such as eating and drinking behind the counter...infront of customers. Well one day i had been at work since 4:15 a.m. and it was nearly 11:30 and i had not had a break. I kept telling the store manager i needed to eat, that i didn't need a full 30 minute break just to eat because i was starting to feel sick. when i couldn't function properly anymore I took off my head set (I was working in the back in the drive-thru window). he started accusing me or being on drugs while at work. After that he kept getting on my back about something when before i was one of his "best employees" and told "NOT to listen" to anyone else because i knew what i was doing. he would write everything i would do "wrong" down. then today something happened on front counter that was an honest mistake and he started doing it again. "dont worry ma'am ill deal with her later" so i told him .. "im done" and walked away to get my stuff, i came back and everyone was staring at me, i know i did not cause a seen because i didnt swear or raise my tone of voice. and when i walked out side, this little girl walked past and turned to her mom and said "that's her" . o and one time i dropped a mcchicken on the floor, and he rewrapped it and still gave it to the customer because they didnt see it happen.

I wanted to order a senior coffee, chicken wrap, yogart parfait, water. The cashier took my money, gave me change and said nothing. I ask if they had fresh coffee? No response. Ask different person, a woman in a brown uniform, she said no. I ask if it would be too much trouble to make a fresh pot. The only answer was, after standing several minutes, was "it will a while"! I said ok, I was eating in. The cashier moved my tray, told me to put my reciept on the tray. When my order came up, there were "3" spicy wraps, fried? I had ask for "1", grilled. There was no coffee, no water, no yogart! After waiting for the cashier to wait on 3 other customers, I finally got her to look my way. She put a paper cup on the tray. I had to wait till the cashier waited on other customers, then she looked at me. She never spoke! I ask for my yogart and coffee. She handed me my yogart, but no coffee. I waited till the person in the brown uniform turned my way. I ask about the coffee, she said it would be made in a moment. I went and sat down, ate my wrap, offered to give one to an employee on brake. She didn't want it. I told her what had happened. She got up and left. I offered the wrap to another young customer and his girlfriend. They took it, and laughed when I told them what had happened. Another customer, who had been behind me was leaving, and ask me if I ever got my coffee. I shook my head, and said no. I got up when back to the cashier. I ask with some impatients, when was I ever going to get my coffee. She never spoke! After she waited on other customers she poured me a cup of coffee, handed it to me. I thanked her. She never answered. I've never taken the time to write about a comlaint. This isn't the first. My wife and I travel alot. We just returned from a 2 week trip to Williamsburg and Ashville, N.C. We stopped at many McDonald resturants on our trip. Of all of the fast food resturants, McDonalds was consistantly the poorest quality. The "help" was very unresponsive, and not friendly in most of the places we stopped. The restrooms in Mc Donalds were absolutely the worst of ANY of the other places we stopped. Wish management would impress upon the workers, to at least be polite and see that the restrooms were keep clean. Thanks I feel better, I know I have plenty of other choices for places to stop and eat. But it seems that "we" the money spending customers should at least get what we order, and not have to be totally ignored!

Last week I visited McDonalds at on Quakers Hill Parkway, Quakers Hill NSW to buy some fast food for my family. I bought for myself, my favourite, McDonalds fish burger.
I would think very seriously about eating at McDonalds again.
It was the worst fish burger I have ever eaten. It was as tough as old boot leather, like it had been reheated several times. It was absolutely disgusting. I took a few mouth fulls and then threw the rest out. Besides the size of the buns and burgers decreasing, obviously so has the quality of McDonalds food. Once upon a time McDonalds use to have a high standard of quality, that has dropped drastically.

Date = [protected]:28:19
Name = Karl Daniel
Address = 305 west 45th street
City = New York
St = NY
Zip = 10036
Country = United States
Email = [protected]@related.com
Home phone =
Work phone = [protected]
Company Name = McDonalds Delivery
Company Contact = Would not give name
Company Address =
City = NYC
State/Prov = NY
Zip2 = 10036
Country = United States
Company phone = [protected]

Incident = I called for a delivery on July [protected]@ 8:00pm. I waited for delivery until 9:00pm. I called back and i asked where the food was and they told me that the grill on 44th and 8th ave. was not working. I asked why no one called to tell me not to expect delivery. They were very rude and dismissive. I then walked over to 44th and 8th and there was no problem with the grill. I then called back and asked why i was lied to and they hung up on me. I called again and asked for a supervisor. There was not a supervisor to speak to... again very rude to me.I think this is a great dis-service and i don't appreciate being hung up on and lied to. I love McDonalds and will continue to eat there but i was very surprised of the treatment i received.

Damage Resulting =
Contact me = N.

I made a complaint recently because they were raping me and Dan Frazier VP of Operations sent me a couple of coupons... when I tried to use it... they raped me again. They would not tell me the name of the supervisor... perhaps it's Lucy but said they protect their own and would not let me win. The McDonald's is located in Kenmore Square Boston, MA. They are very rude and always laugh at me. I've tried being nice but they consistently rape me out of one to three items. What can I do to help them help the customer?