Me and my husband are dashers we picked up a customer order for door dash. McDonald's being one of my fav fast food places I decided to grab something as well I ordered a buy one get one free quarter pounder, one w/ mayo & cheese only the other ketchup and cheese only and I used my rewards for a free LG frappe arriving at the window we were told it's 10$ and sum. odd change we attempted to explain that the frappe was bought with my points rewards. And they began getting rude and had a very bad attitude the drive thru windiw cashier a white female hollered at her manager stating we were again complaining about that ~DAMM ~ frappe.In the end paid for everything plus my rewards points were used even though we still paid cash out dash customers food was getting cold and Late. So the whole ordeal left me without points without a tip from fash customer and coste more money than was supposed to be on top of the quarter pounder both were mayo and cheese even the receipt shows two different toppings for each
they were EXTREMELY DISRESPECTFUL unprofessional RUDE, HATEFUL AND VERY UNAPPROACHABLE, UNDER EDUCATED AND NOT AT ALL ANYONE I WOULD WANT WORKING FOR ME.
Claimed loss: Tip from door dash customer Extra $ for something that was supposed to be a reward 1180 lost rewards pointsAMD a half hour of my time
Desired outcome: Whatever is feesable.Failed uploading photos of receiptCan add through a reply able email.
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