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CB Fast Food Chains McDonald's Drive through
McDonald's

McDonald's review: Drive through

T
Author of the review
12:41 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, in the past I’ve been a regular customer at Dannevirke Mcdonalds, but I’ve consistently been asked to park around the corner from the pick up window, and been forced to wait for up to 15 minutes for my burger (emphasis on burger, as that’s usually all I get). Today I went through the drive through for the first time in a while and was asked to park around the corner and wait for my single burger. I then asked why Dannevirke McDonalds is the only McDonalds I’ve been to that consistently makes me park up and wait. I received a very rude response for a team member who rolled their eyes, ‘there are other customers we need to serve inside and in the drive through’. I then parked around the corner, looked in the store, and not a single person was waiting on a meal or waiting to be served. I looked behind me, and I was the only on in the drive through. This, for me, is unacceptable. McDonalds is supposed to be a ‘Fast Food’ restaurant, and there is nothing Fast about Dannevirke McDonalds. I can’t order a burger without being told to wait around the corner. Dannevirke McDonalds has lost a customer until this has been sorted. I’d much rather wait at the local fish and chip shop, than wait on a burger that costs twice as much.

Desired outcome: Dannevirke McDonalds employees stop making people wait around the corner and have a better attitude toward paying customers

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
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    Canada
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    13%
    Confidence score
    United Kingdom
    +61 298 757 100
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    4%
    Confidence score
    Australia
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    Denmark
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    France
    +49 897 859 4413
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    Ireland
    +31 205 642 666
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    Netherlands
    +47 81 556 000
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    Portugal
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    14%
    Confidence score
    Switzerland
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    7%
    Confidence score
    India
    +63 28 635 490
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    Thailand
    +1 (312) 291-9224
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    United States
    8800 707 4499
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    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

Most discussed McDonald's complaints

Workers couldn't understand english
34
(opinions to this review)
 Treatment a ordering window
1
(opinions to this review)
 Customer service
1
(opinions to this review)
 My food order and the manager on duty
1
(opinions to this review)
 Slow service
1
(opinions to this review)
McDonald's Alternatives
Carl's Jr. 533 reviews Wendy’s 1746 reviews Popeyes 1317 reviews Auntie Anne's 27 reviews In-N-Out Burger 45 reviews