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CB Fast Food Chains McDonald's Time/wait
McDonald's

McDonald's review: Time/wait

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2:26 pm EDT
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Featured review
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I ordered through the drive through at Mcdonalds on 10/29/2023. I ordered 3 burgers, 10 mcnuggets, 2 medium iced Carmel macchiatos and a large sweet tea. I ordered at 12:54pm. I quickly go to pay for my order and I instantly get my large sweet tea. The employee then asks me to pull forward to wait for the rest of my meal. I pull forward because this does happen at this location every single time. There is one car in front of me as I wait and a line forming behind me. About 5 mins go by and I receive my food. I tell the lady nicely that I also ordered 2 coffees and am waiting on that. The lady stated she didnt know what i ordered and she will see about getting that. 15 more mins go by and a different lady comes out to give me someone elses food. I tell the lady that i received my food 20 mins ago which is now cold and am just waiting on 2 medium coffees. The lady acted confused and said "this day is [censored]" and went back inside. 10 more mins later and a third lady comes out to give me another persons order and this is when i started to get a little hateful. I told her "No, i got my food forever ago, which is now completely cold, I have been waiting here for 40 mins for just two coffees" which is absolutely riiculous. The drivethrough line was now empty at this time and there were 2 customers inside. The wait is incredibly ridiculous and they are lucky they have noone to compete with in a 20 mile radius or they would be shut down.

Claimed loss: 2 Medium Iced caramel macchiatos- They did eventually give these to me but added extra shots of expresso which is not what i ordered. Also lost 3 large fries

Desired outcome: They need better time management and a strong leader to help them be more efficient and faster. Ive seen the staff in there and know they are not short.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
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    23%
    Confidence score
    United States
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    13%
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    4%
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    94%
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    Germany
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    32%
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    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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