Meijer
Reviews and Complaints

)n Ma7 7, 2021 I shopped at the Hudsonville Meijer or is it called Jamestown Meijer I have started shopping there since Jenison is being redone. Usually I go early like between 6 or 7. Servive is great then. Yesterday help was scared or poorly organized. The one in charge of service kept pacing back & forth Guess he was trying to decide how to handle things. He finally opened a lane himself. Well It was my first time since I had total hip done. The cashier(George) was great Fast & efficient. No one came to help him bag my order. The bagger next to us stood doing nothing while her cashier finished with here customer. In my working day at MEIJER we would work TWO laNES AT ONCE. GEORGE called the store DIRECTOR for assistance for me to the car. NO one came He asked me to tell the greater I was waiting for assistance which I did & proceded walking to the car. Waiting at my car -I noticed two cart boys having social time. End of story I loaded my own which I wasn't to lift. Spending $154.00.thgink I could have had a little help. When a store director is notifyed a customer needs assistance & doesn't show I'm sorry to shop there.

I went to the Meijer on 28th and Kalamazoo at exactly 20:52:12 per my receipt to pick up my prescription.

A person by the name of Shay (per name tag) but receipt says my checkout was provided by SHARNICE came to the counter.

No greeting, no mask, look of disgust on her face as it was totally apparent she was not in the mood to assist or provide any customer service in any way shape or form.

This is what I got: name, date of birth, which I provided.

She proceeded to locate my prescription. I asked what the cost was and got nothing but silence as she bagged it and stapled my receipt on the bag and set it on the counter in front of where I was standing.

I picked up the bag and saw on the receipt that there was no charge but really, she couldn't have answered my question by saying just that.

I am not sure why she had such a poor attitude and poor customer service skills but I expect more from Meijer than to have one of their employees treat a customer with such disregard.

I have made 2 attempts to contact the Supervisor of pharmacy at that Meijer location at 9:45 am est and 1:10 pm est and was informed the Supervisor was not in yet and they were unsure when they would be reporting which is why I am submitting my complaint/concerns here.

Sharnice/Shay needs to do better or find a different line of work that doesn't require interaction with people.

Regards,
Andrea Jones

I tried to go into Meijer on Gull Rd. this morning (03/17/21) and was not allowed to bring an amigo out to the car. I can not walk and the shopper for curb side pick up doesn't always purchase the correct items. Why does this Meijer not allow amigos outside? Maybe I should contact the ADA and report this store. Take this seriously.

I have been shopping at this store for 30 years and I am very loyal to Meijers. I grew up in Grand Rapids and shopped at the Alpine store since I was 7 years old. I am also a mgr in retail at a big box store and understand that we need to hire elderly. Bette has been at the regular registers and I avoid her lines at all cost. She is slow and talks way too much about nothing. I don't need to know that my card is now being processed. Today (1-29) she was at the service desk alone and she is not positioned well. I actually had to walk her through how to make a payment. She got out a notebook and starting to look up how to make a payment. I'm sure that she is a nice women but not so sure retail is her thing. Maybe she could work in the indoor plant area or fish area. She has no speed and her lines back up. I will continue to shop at this store but will avoid her lines which is difficult when there are only self check outs and 2 other registers running.

Poured the noodles in boiling water and black bugs floated up

I am a Republican and I spend around $300. a week in either the Gaylord or acme Michigan stores. I want to let you know that my money will be going to a different store from now on. I will NEVER set foot in another Meijer store. My parents shopped at the traverse city store from the time it was built and if you think people who support TRUMP will forget I have news for you, we won't.

There haven't any been any fresh chicken wings at this location prior to Thanksgiving (Telegraph Rd and 12 Mile Rd). There were no wings today when I traveled there. There are other chicken parts but no wings. I had to complete my shopping 2 miles away to at Kroger to purchase wings. This occurs often at this location with other products as well. The shelves are not restocked on a regular basis.

I purchased a nintendo switch at a meijers store on dixie hwy in louisville ky on dec. 1st 2020 i brought it home attempted to hook it up and couldnt get it to work, i called the customer service number for nintendo and they couldnt get it to work for me either the gentleman wanted me to ship it back to them but i dont believe there is anything wrong with it i honestly believe its just me i am 80 years old and not real electronic savvy so i deceided to return it to the store on dec. 2nd 2020 and get a refund as i was under the impression that i had 30 days to return it. i was told that was only if it had not been opened but that is not what your store policy says that is posted, i think that is very deceiving if i had known that you could not open it i would never have bought it, meijers has lost a loyal customer over this as i feel i have been wronged.thank you for nothing