Midwest Service Bureau’s earns a 1.0-star rating from 10 reviews, showing that the majority of clients are dissatisfied with debt collection services.
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4/28 I got lots of calls saying I owed money
4/28 I got lots of calls saying I owed money. I called my workplace, but they wouldn't give me anything in writing about the money owed. They just kept talking and talking on the phone.
Becky *** from Midwest Service Bureau be callin' my work, ***, tryna collect a debt
Becky *** from Midwest Service Bureau be callin' my work, ***, tryna collect a debt. She be robo callin' from spoofed numbers, hittin' up my cell phone multiple times a day.
Business called my workplace, which I never listed
Business called my workplace, which I never listed. Now I'm facing disciplinary action over a personal call. I don't know how this business got my employment information as I never gave it to them. Now I'm facing serious disciplinary action because of this. It was seen as a personal call, which goes against company policy.
Is Midwest Service Bureau Legit?
Midwest Service Bureau earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Yourcollectioncenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Yourcollectioncenter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Yourcollectioncenter.com you are considering visiting, which is associated with Midwest Service Bureau, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- While Midwest Service Bureau has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Yourcollectioncenter.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The yourcollectioncenter.com may offer a niche product or service that is only of interest to a smaller audience.
- Midwest Service Bureau protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I got a call from this guy named Bill *** while I was at my job
I got a call from this guy named Bill *** while I was at my job. He told me that I couldn't take calls at work, but then he called me at work again. I told him that I couldn't take calls at work, but he didn't listen. He wanted me to pay him, but I told him that I couldn't pay the full amount right away. I said I could make payments, but he said no. I told him that I couldn't work because I had covid and I didn't have any money. But he didn't care and kept demanding payment. He even threatened to sue me and take money from my wages if I didn't pay right away. He even bothered my wife about the debt, but she told him the same thing and he still didn't want to make a deal with her.
She keeps calling my job, even though she has been told not to
She keeps calling my job, even though she has been told not to. Becky *** called my job around the middle of June. I happened to be the person that answered the phone and I told her then that I cannot receive calls at work and not to call there again. She called my job again later that same day. Then she called AGAIN a few days later and yet again yesterday (7/27). If she continues to keep calling my job, I'm going to get into trouble! I do have 2 co-workers that have answered the phone and can verify that she called me there. I received my first letter from them on May 13 and another one on June 11 and nothing since then, but I made a payment in June. If she calls my cell phone, she doesn't leave any messages.
This company is really hard to work with
This company is really hard to work with. Their customer service is terrible. This collection company called me and said that I had a bill in collections. I asked for a bill, but they said they already sent one, even though I never got it, and they didn't want to send any more communication. I told them that if they sent a bill, I would pay it. I also wanted to check them out before paying over the phone. They were so rude. They kept saying that I didn't want to resolve the debt, even though I did and never said otherwise. I just wanted verification. They gave me a website and said I had to call back within 30 minutes. I did that. I told them I could make a payment in a week's time. But they refused, threatened me with more action, and said I had to pay $*** today or not call back until I could pay in full.
Made a big payment on a bill with understanding for a payment plan on the rest of the balance
Made a big payment on a bill with understanding for a payment plan on the rest of the balance. Collection agency backed out on agreement. Bill for surgery $*** sent to Midwest service bureau Paid $*** on 8/3. I proposed to pay $*** every 2 weeks. I had successfully previously paid off a different medical bill with another collection agency with this same agreement. Midwest Service Bureau refused this proposal at this time. Paid $*** on 8-21 to make remaining balance $***. The account manager Lynn at this time said with this payment that my proposal of $*** every 2 weeks would be enough. Their phone calls have a disclaimer that the 'calls are recorded' so it is my hope that Midwest Service Bureau can produce this phone call Paid $*** dollars on 9/4 without any disagreement by Midwest Service Bureau Attempted to pay $*** on 9-18. Midwest refused my payment. Lengthy conversation. They said that I "misunderstood agreement, that is no agreement" something like that...call should be recorded according to Midwest Disclaimer. I spoke to another representative there, unsure of name. This representative also refused to take my payment and phone call ended.
A lady named Connie *** called my employer's HR department, pretending to be a cop, saying she had important info for me
A lady named Connie *** called my employer's HR department, pretending to be a cop, saying she had important info for me. But my HR manager said she couldn't give out any employee details. Instead, she offered to take Connie's contact info and pass it on to me. I got the info and called right away, only to find out it was a debt collection agency, not a police station. I asked to talk to a boss, and a lady named Sue *** answered. She accused me of lying and having a debt. She tried to confirm personal info, but it turned out they were looking for someone else! She didn't say sorry, she was rude and eventually hung up on me. I'm shocked. I looked up this company and found lots of similar complaints. It's so wrong and probably illegal!
On May 26th around 10:30am, I called this business to discuss an account I was making payments on
On May 26th around 10:30am, I called this business to discuss an account I was making payments on. The way the payment came out of my bank account made me think there was an error. Shelly was the original representative I spoke to and she helped me set everything up, so I asked for her specifically. I got transferred a few times until I ended up with William, who said he was the collection manager. I started explaining why I called, but William immediately became rude and told me they already explained everything when I set up the payment. I told him I understood that, but I didn't expect the payment to come out of my account like a check, and it came out on a Wednesday instead of Friday. He interrupted me again to say they already explained this to me. Then he brought up another account I have in court and said my attorney wouldn't confirm or deny if they represent me. I told him I did receive an email from them, asking for a letter stating they want the information and what they'll do with it, and that I need to go to the office to sign a release. He kept interrupting and arguing with me, not listening to what I was trying to say. I told him he was being rude and not letting me explain. We continued arguing until I hung up because it wasn't going anywhere. I understand they're a collection agency, but treating people poorly is unacceptable. I am paying them, but I can't control what my attorney wants from them to verify their appearance. This was a truly terrible experience.
Bill *** from Midwest Service Bureau (Collection Agency ***) has been bothering me for the past two months about my medical
Bill *** from Midwest Service Bureau (Collection Agency ***) has been bothering me for the past two months about my medical bill that was sent to them by ***. He calls me many times a day at all hours and even on weekends. I tried to arrange a payment plan with them, but there seems to have been a misunderstanding. I tried to resolve it politely and professionally, but he verbally abused me, threatened me, and talked down to me in every conversation we had. He uses inappropriate language, cursing unnecessarily. He thinks the whole situation is "my fault" because I ignored my unpaid balance for so long. He set a deadline of three days for me to "do whatever it takes," including asking family, friends, charities, and coworkers to lend me the money that "I owe HIM." He claims to work for *** and acts like he will personally send the funds to them. He also says that other representatives have tried to help me, but I have only spoken to him and never talked to anyone else at the company. *** - this has made my financial situation even worse. I am just starting to recover financially. Mr. behavior is unacceptable, and I will report him to the police.
Midwest Service Bureau Reviews 0
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About Midwest Service Bureau
One of the key strengths of Midwest Service Bureau is its team of highly skilled and experienced professionals. The agency employs a dedicated group of collection specialists who are well-versed in the intricacies of debt collection. These experts possess a deep understanding of the legal and regulatory frameworks governing the industry, ensuring that all collection efforts are conducted in full compliance with applicable laws and regulations.
Midwest Service Bureau takes a personalized approach to debt recovery, recognizing that each client's needs and circumstances are unique. The agency works closely with clients to develop tailored strategies that align with their specific goals and objectives. By understanding the intricacies of each case, Midwest Service Bureau is able to maximize recovery rates while maintaining a high level of professionalism and respect for debtors.
In addition to its expertise in debt collection, Midwest Service Bureau also offers a range of related services to support its clients. These include skip tracing, credit reporting, and legal support, among others. By providing a comprehensive suite of solutions, Midwest Service Bureau ensures that clients have access to all the tools necessary to effectively manage their outstanding debts.
Furthermore, Midwest Service Bureau prides itself on its commitment to customer service excellence. The agency understands the importance of maintaining strong relationships with clients and strives to deliver exceptional service at every touchpoint. With a dedicated customer support team, Midwest Service Bureau is always available to address any inquiries or concerns promptly and professionally.
Overall, Midwest Service Bureau is a trusted and reliable partner for businesses and organizations seeking effective debt recovery solutions. With its experienced team, personalized approach, comprehensive services, and commitment to customer service, Midwest Service Bureau stands out as a leader in the industry, consistently delivering outstanding results for its clients.
Overview of Midwest Service Bureau complaint handling
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Midwest Service Bureau Contacts
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Midwest Service Bureau phone numbers+1 (316) 263-1051+1 (316) 263-1051Click up if you have successfully reached Midwest Service Bureau by calling +1 (316) 263-1051 phone number 0 0 users reported that they have successfully reached Midwest Service Bureau by calling +1 (316) 263-1051 phone number Click down if you have unsuccessfully reached Midwest Service Bureau by calling +1 (316) 263-1051 phone number 0 0 users reported that they have UNsuccessfully reached Midwest Service Bureau by calling +1 (316) 263-1051 phone number
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Midwest Service Bureau addressPO Box 3888, Wichita, Kansas, 67201-3888, United States
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Midwest Service Bureau social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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