Menu
For Business Write a review File a complaint
Outdoor Adventures

Outdoor Adventures review: Outdoor adventures campgrounds

E
Author of the review
9:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On March 12 of 2020 my wife and I took a tour of the campgrounds around Lansing, MI. We were misled into buying a membership to this timeshare campground package that would allow us to use different campgrounds throughout Michigan. The salesman talked us into getting a Good Sam credit card to which they charged $480.00 that day. Then monthly payments for the timeshare campground would be billed monthly at $480 per month indefinitely until we cancelled. Well, they never billed the card and we never received and information on how to use the time share at all. No information was ever sent on how to cancel at any time being the salesman stated we could cancel at any time, but we never received information from them on who they were, where to cancel nor did they bill the Good Sam card monthly for payments like they stated they would. We were misled, lied to and then we were turned into collection without notice. We were given no notice as to why we were turned into collection, who to pay and who had the debt until it was on our credit report. My wife and I are disgusted about this. We were lied to mislead and promised open communication to be able to cancel at anytime. There was no warning of being turned into collection and now I have this on our credit report and want it gone as it is hurting our credit. We have no information on who has the debt or how to take care of it. This company is disrespectful, dishonest and untruthful when selling their products. They lie, disseat, mislead people just to get their money and then without notice turn you into collection. Please help as we have been burned and just want out of this mess as painlessly as possible. The next step is to turn them into the BBB of Michigan.

Edward and Kim Marshall

Claimed loss: The loss is $11,760.00

Desired outcome: I would like this debt cancelled and taken off my credit report. As we were given no warning and have had no idea that we were turned into collection until the first of this year.

Confidential Information Hidden: This section contains confidential information visible to verified Outdoor Adventures representatives only. If you are affiliated with Outdoor Adventures, please claim your business to access these details.

Apr 11, 2024 1:50 pm EDT
Outdoor Adventures customer support contacts
Address

800 Washington Ave. № 200, Bay City, MI, 48708, US

File a complaint Write a review
Dear Mr. and Mrs. Marshall,

We want to clear up a couple of things. You toured in 2018 at our Davison location. We have a receipt on file for the amount that you decided to put down to purchase a membership. We can also provide documentation of your agreement in which the financial terms and obligations are clearly defined. We go above and beyond to be clear in all written and verbal communications. We also have billing statements, legal notices, multiple letters from the collection agency, phone calls, and other communications on file. We received no return mail or any indication that your contact information was incorrect. However, we understand this matter has been resolved and you have no further obligations to Outdoor Adventures. Thank you.
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More Outdoor Adventures reviews & complaints

Outdoor Adventures - deceptive sales 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Outdoor Adventures - lack of knowledge before signing up.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Outdoor Adventures - membership 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Outdoor Adventures - Misleading sales pitch
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Outdoor Adventures - telemarketing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Outdoor Adventures - Can’t sell it after so many years!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Outdoor Adventures - policies/rules and regulations 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Outdoor Adventures Contacts

  2. Outdoor Adventures phone numbers
    +1 (989) 671-1125
    +1 (989) 671-1125
    Click up if you have successfully reached Outdoor Adventures by calling +1 (989) 671-1125 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (989) 671-1125 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (989) 671-1125 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (989) 671-1125 phone number
    Customer Service
    +1 (888) 249-1995
    +1 (888) 249-1995
    Click up if you have successfully reached Outdoor Adventures by calling +1 (888) 249-1995 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (888) 249-1995 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (888) 249-1995 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (888) 249-1995 phone number
    Reservations
    +1 (989) 671-1191
    +1 (989) 671-1191
    Click up if you have successfully reached Outdoor Adventures by calling +1 (989) 671-1191 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (989) 671-1191 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (989) 671-1191 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (989) 671-1191 phone number
    Billing
    +1 (616) 844-7490
    +1 (616) 844-7490
    Click up if you have successfully reached Outdoor Adventures by calling +1 (616) 844-7490 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (616) 844-7490 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (616) 844-7490 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (616) 844-7490 phone number
    Grand Haven Resort
    +1 (269) 888-2579
    +1 (269) 888-2579
    Click up if you have successfully reached Outdoor Adventures by calling +1 (269) 888-2579 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (269) 888-2579 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (269) 888-2579 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (269) 888-2579 phone number
    Kalamazoo Resort
    +1 (989) 345-2700
    +1 (989) 345-2700
    Click up if you have successfully reached Outdoor Adventures by calling +1 (989) 345-2700 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (989) 345-2700 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (989) 345-2700 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (989) 345-2700 phone number
    Lake of the North Resort
    +1 (810) 658-3388
    +1 (810) 658-3388
    Click up if you have successfully reached Outdoor Adventures by calling +1 (810) 658-3388 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (810) 658-3388 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (810) 658-3388 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (810) 658-3388 phone number
    Lake Shore Resort
    +1 (989) 772-5878
    +1 (989) 772-5878
    Click up if you have successfully reached Outdoor Adventures by calling +1 (989) 772-5878 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (989) 772-5878 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (989) 772-5878 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (989) 772-5878 phone number
    Mount Pleasant Resort
    +1 (989) 654-3195
    +1 (989) 654-3195
    Click up if you have successfully reached Outdoor Adventures by calling +1 (989) 654-3195 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (989) 654-3195 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (989) 654-3195 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (989) 654-3195 phone number
    Rifle River Resort
    +1 (989) 846-0128
    +1 (989) 846-0128
    Click up if you have successfully reached Outdoor Adventures by calling +1 (989) 846-0128 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (989) 846-0128 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (989) 846-0128 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (989) 846-0128 phone number
    Saginaw Bay Resort
    +1 (989) 653-2224
    +1 (989) 653-2224
    Click up if you have successfully reached Outdoor Adventures by calling +1 (989) 653-2224 phone number 0 0 users reported that they have successfully reached Outdoor Adventures by calling +1 (989) 653-2224 phone number Click down if you have unsuccessfully reached Outdoor Adventures by calling +1 (989) 653-2224 phone number 0 0 users reported that they have UNsuccessfully reached Outdoor Adventures by calling +1 (989) 653-2224 phone number
    Wilderness Resort
    More phone numbers
  3. Outdoor Adventures emails
  4. Outdoor Adventures address
    800 Washington Ave. № 200, Bay City, Michigan, 48708, United States
  5. Outdoor Adventures social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024