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Outdoor Adventures

Outdoor Adventures review: Outdoor adventures campgrounds

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9:47 am EDT
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On March 12 of 2020 my wife and I took a tour of the campgrounds around Lansing, MI. We were misled into buying a membership to this timeshare campground package that would allow us to use different campgrounds throughout Michigan. The salesman talked us into getting a Good Sam credit card to which they charged $480.00 that day. Then monthly payments for the timeshare campground would be billed monthly at $480 per month indefinitely until we cancelled. Well, they never billed the card and we never received and information on how to use the time share at all. No information was ever sent on how to cancel at any time being the salesman stated we could cancel at any time, but we never received information from them on who they were, where to cancel nor did they bill the Good Sam card monthly for payments like they stated they would. We were misled, lied to and then we were turned into collection without notice. We were given no notice as to why we were turned into collection, who to pay and who had the debt until it was on our credit report. My wife and I are disgusted about this. We were lied to mislead and promised open communication to be able to cancel at anytime. There was no warning of being turned into collection and now I have this on our credit report and want it gone as it is hurting our credit. We have no information on who has the debt or how to take care of it. This company is disrespectful, dishonest and untruthful when selling their products. They lie, disseat, mislead people just to get their money and then without notice turn you into collection. Please help as we have been burned and just want out of this mess as painlessly as possible. The next step is to turn them into the BBB of Michigan.

Edward and Kim Marshall

Claimed loss: The loss is $11,760.00

Desired outcome: I would like this debt cancelled and taken off my credit report. As we were given no warning and have had no idea that we were turned into collection until the first of this year.

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Apr 11, 2024 1:50 pm EDT
Outdoor Adventures customer support contacts
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800 Washington Ave. № 200, Bay City, MI, 48708, US

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Dear Mr. and Mrs. Marshall,

We want to clear up a couple of things. You toured in 2018 at our Davison location. We have a receipt on file for the amount that you decided to put down to purchase a membership. We can also provide documentation of your agreement in which the financial terms and obligations are clearly defined. We go above and beyond to be clear in all written and verbal communications. We also have billing statements, legal notices, multiple letters from the collection agency, phone calls, and other communications on file. We received no return mail or any indication that your contact information was incorrect. However, we understand this matter has been resolved and you have no further obligations to Outdoor Adventures. Thank you.
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  1. Outdoor Adventures Contacts

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    Wilderness Resort
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    800 Washington Ave. № 200, Bay City, Michigan, 48708, United States
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    Nov 05, 2024