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Pep Stores review: Service

Tlale@9 of Meadowlands East, US

Nov 23, 2023 6:08 am EST

Featured review

I was at pep dobsonville on the 23/11/2023, I had never experienced such an absurd experience from one of your staff member yelling at me as if I know how they chosed to operate.

When I entered the store, there was a lady taking out her parcels and since Mbali was attending any customer, I hand over my parcel number and continued browsing in the store.

As I was done shopping, I went straight to the parcel counter which is the designated area for collecting parcel,rudely so, I was asked why am standing there cause parcel they don't come from there. I was astonished cause it's the designated area.

This gentleman came to assist without understanding what I was saying to the till Operator and starting swearing at me. I have seen someone so comfortable and fearless to swear at a customer.

I went to Thuli the branch manager but she should no intrest in what I was saying about Mthokozisi.

Is it because we are situated in a black area and your staff members have right to mistreat us?

I normally shop ar pep never had I felt emotionally abused

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Pep Stores Contacts

Pep Stores phone numbers

+27 860 737 000
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Customer Service

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7%
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General Information

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PepMoney

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Paxi

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Pep Stores emails

info@pepkor.co.za

100%
Confidence score: 100%

Support

Pep Stores address

36 Stellenberg Road, Parow Industria, 7493, South Africa

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Nov 21, 2024