Playtika
Reviews and Complaints

Long story short I was in hospital getting treatment for a terminal illness my device was secure somebody entered my home using the device making and purchases over $300 I've reached out to House of Fun they said that they are not liable to refund the money they then offered me complimentary coins in the meantime then followed up with another email saying because I used the complimentary coins in the meantime they do not have to refund my $300 I'm a very sick individual they have no morals for a combined company that makes over a billion dollars profit every year they can't even give back to someone who is very ill unauthorised purchases totalling just over $300

From yesterday around noon I have not been able to start free slots from slotomania when I start the slotomania page it won;t continue to the start under my user name [protected]@hotmail.com I used to have a settings sign this is not showing now so I am not getting to play the free slots and I have something like 60/70 billion credits and I play every day what is happening?

Think something is wrong with dash.I finished dash today and it says I don't have enough to finish the bar-graph.Have been playing Slotomania for many years and don't complain to much but think this is wrong.finished the last game and only had 1 Ace to get and never got it, that really stunk but it's just a game.See if you can fix this dash thing for me whatever went wrong .can't remember when I didn't finish the dash bar, Thanks in advance, Jim

My name is cherry frenger, I have been playing bingo blitz for a long time and have spent a lot of money. I was on lvl 443 and now it has taken me back to lvl 1. What's going on. I don't understand how this keeps happening, this is the second time this has happened. You resolved it pretty quickly the first, but don't understand why it is not being corrected this. Please help me with this, I am very upset.

I load the game and it goes through first load page, but when it gets to the load page with Lucy, it only loads a quarter of the way through.
This has been happening since Wednesday, and I am not the only player it is happening to.
I was told to clean my history cache, I did.
I was told get the latest flash player, I have it
Download Gamesroom, I did
And it still does not complete the load in

i feel like everytime i complain about the unfairness of the dash u guys make it so hard on me to win anything. is it payback. have not won in almost a month have not finished dash in a week . getting so tired of being ignored and and game being fixed for non paying players .i have said over and over i can not purchase a coin packing because of income. and i noticed evryone else is getting lucy dream machine hunh another payback at me. i have been playing for 7 1/2 years and this is the crap i get. i feel like i got ripped off on my ace bonus got 200, 000 3 times it dont seem right but tired of wasting my breath cause nothing ever gets done. just about ready to stop playing this rigged game

love playing your games have lots of friends
i am on alot of card sharing groups where i send them the cards i have to help other but over past few weeks i got lots of card packs much more than other albums i have over 8000 start on wheel of stars but they are all in 1 and 2 star cards everytime i got a card pack i recieved 2 cards of 1 star and 1 card of 2 stars so they no use to send friends
never seen a game with as many popups to buy things

My slotomania is not opening since last few months. I really love this game and don't want to delete it . But I am not able to load it. When u open the page it opens few automatic pages and then close on its own, no game has been opening since last few days. Iam have been patiently wastingfor this problem to overcome on this own but it did not happen.

I have been playing on your sites vegas world and slotomania almost everyday for three years I have never had to complain about vegas world however I have to complain all tyhe time to slotomania and the reason of the complaint I feel is being done on purpose I can not seem to win after a complaint I recently paid 105 dollars on two purchases on slotomania and went throu it in an hour give or take. I complained and did not even get a response. Does anyone check on the conduct of your customer service because there is no doubt that this is done on purpose [protected]@yahoo.com

I am user id [protected] . I have used the second puzzle card search . Each time I have turned over 3 cards with money or cards. Each time the window would not close. I closed the app and reopened and never received the money or cards. Two times to turn over cards in a day is not a frequent option, but if it doesn't work it isn't very helpful
Thank you for your assistance,
Karen Casale

Won big Sum on slots and the chips disappeared within an hour and I was then told that even though I've a long time loyal profitable customer of theirs and that while in that period the most chips I'd ever seen was barely a third of what I won fairly and had stolen from me that in fact what must of happened was after I won this big Sum I must of continued to then lose the entire amount within the hour and the reason I don't realise this fact is I must of lost track

All 3 of playtika games seem to be discriminating against people that don't buy coins all the time, I've seen people winning trillions on the games that buy and I only buy once in a while and when I've bought coins I hardly ever win and the money is gone in 15 minutes, Caesars I haven't completed a legacy bonus set for a yr, I call it unfair gaming

I am not the only one playing House of fun that knows we were cheated after the tournament in August!

I'm not quite understanding any of you! A prime pack as you can see from today is more than one prime suitcase.
In the previous email from John himself states in his previous email, any first or second-place finishes in the tournaments would get a prime pack. I was owed at least two prime packs. I only received two prime suitcases. What is it that is not clear?

I am not speaking of the big win challenge that was paid correctly. It was before that it was a tournament I think it was a Frankenstein tournament I don't remember exactly but the rules exactly said for every six first or second place wins you would receive a prime pack this is the tournament I am speaking of I believe it was an August and I started sending messages to my account manager after not receiving them I know I have at least two prime packs owed to me I had at least 15
1st place in at least six second place.

Chris

I was playing the 20 free bonus round on your new circus game and I won 102, 050, 000. When I hit enter it did not transfer that to my total on top. This is your brand new game and I think it has a bug in it. Yesterday when I was playing I think it happened a few times too but I thought it was just me and the face it was a new game. My name is Carole Lathrop and my phone number is [protected]. I play a lot as you will see when you look me up. Please help me out with this new problem.

I have been trying to log in via my mobile number for 4 and half months now and i have wrote emails to you and no response i am really disappointed in your company to be honest i love this game and i want my account back if i dont then me and all my friends iv got to join will leave because they have had enough too i have put alot of money into this game

I am writing to tell yall I am really disappointed with your game I have been with your game slotomania since 2008 when I joined and I have never seen this game played like it is now it is very sad how it is gotten to be for a while now all some get iis the same cards over and over again while others get new ones its not even funny anymore y'all need to be fair to everyone I have talked to customer reps and get a crock of bull answer if its quote randomely generated then everyone should get the same cards over and over and never get new ones but thats not how it is y'all need to be fair with everyone that plays but y'all arent just like with other things in the game. Thank you sincerely a very disappointed loyal player have a blessed day

Hi,
For the past 4 weeks i have been having issues with losing hands to lower ones which in itself made no sense. I also noticed that after the game had ended, the log mysteriously changed to a different hand.
I have tried on multiple occassions to get the staff to examine how this was happening, but was tild the log is fool proof and my eyes were wrong. Despite my giving manes of culprits and players that witnessed these acts. One Player honestly stated he had no idea how his Full House of 666AA beat my AAA66 and was told by staff we were both confused.
You may say this is just free chips but i am out of pocket to the sum of £2000+, which as a disabled vet, looking for some online fun is a big thing despite your staff making lite of it. I am beginning to feel like i am being conned by your company, when a detailed examination of the system would show me right. I know it is a serious crime to defraud paying players and am prepared to stand up and fight for what i know is right. I also have copies of rude emails a nd screenshiots that the press would really enjoy, but i would prefer we settle this like adults.
Please examine the game and once proven right either refund my money or reinstate to stolen chips which now are over $30B, (this would be the less expence to you i'm sure), Also when a customer uses the cheating player button, do something about it please.

Kindest Regards,

Michael Copeland

Dear colleagues,

I am playing the quest and when I 'power up' for 250 gems, and get a free spins feature, the power up freezes and does not double the win in the bottom quest. This has happened repeatedlt today and it is making completing the quest much more difficult.

Why am I buying gems to 'power up' when the power up doesn't work?

Please help

Andy
[protected]@aol.com

A couple of days ago I purchased tickets for your "wholey moley" promotion. I was never able to use the tickets as the game would not let me. The tickets were logged as available, but I did not have access to them. Therefore I lost out on the entire promotion which I was close to finishing and I lost my money.

In addition, that day and the next, the app was not spinning properly and caused me to lose a ton of coins.

I would like reimbursement for my purchase as well as a credit.

My email for follow up is [protected]@gmail.com

Thank you.

Maria

Have written 10 times sending info. They refunded one $99 purchase as I did not get coins. But I made several others and DID NOT get coins and money was taken out of my account: Here are the items:
7/19/19 $99.00 MVG3MKF4VF
7/19/19 $99.00 MVG3JW2DWL
7/22/19 $99.00 MVG3MKF4VF
7/28/19 $99.00 MVG3Y70KJG
8/01/19 $99.00 MVG43KB6NK
8/04/19 $99.00 MVG46XDK05
8/18/19 $99.00 MVG4WN928M
9/02/19 $99.00 MVG5BBW572
9/19/19 $99.00 MVG5F2T526
Money was taken out of my bank account but did NOT get purchases. Can you please help?