Menu
For Business Write a review File a complaint
PODS Enterprises

PODS Enterprises review: Refund

D
Author of the review
5:27 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Once my pod was dropped if I spoke to an agent on the phone and explained the pod needed to be picked up within a day or two after it was dropped off because I live in a high-rise building, and it cannot sit in the loading dock for more than a couple of days. She said she would relay this to them driver. I asked if she could give me a timeframe for the pickup and drop off so I could schedule movers, and she said that the driver would contact me before both happened. That didn’t happen, and unfortunately I am unable to contact the driver. So the driver did not contact me and picked my pod up early the next morning (8am) before I was even able to remove my belongings.

I paid $228 for two movers to assist me with emptying the pod that morning and had to cancel - their fee was nonrefundable. Although it wasn’t their fault I had to cancel, the movers gave me a 50% discount to reschedule with them and I will recommend them to all my friends! SADLY, A huge company like pods who should have done the same, refused to take any accountability for their mistakes and miscommunication and refuse to refund the remaining cancellation fee of $105. I will continue to write horrible reviews warning people about this company and my nightmarish experience, and I will also report them to the Better Business Bureau.

Claimed loss: $105

0 comments
Add a comment

More PODS Enterprises reviews & complaints

PODS Enterprises - beware of weight limit 16
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PODS Enterprises - total scam with tons of hidden charges! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PODS Enterprises - mistakes cost customers 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PODS Enterprises - property damage 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PODS Enterprises - beware of these people. they are awful! 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PODS Enterprises - lack of communication, responsiveness
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. PODS Enterprises Contacts

  2. PODS Enterprises phone numbers
    1800 467 637
    1800 467 637
    Click up if you have successfully reached PODS Enterprises by calling 1800 467 637 phone number 1 1 users reported that they have successfully reached PODS Enterprises by calling 1800 467 637 phone number Click down if you have unsuccessfully reached PODS Enterprises by calling 1800 467 637 phone number 0 0 users reported that they have UNsuccessfully reached PODS Enterprises by calling 1800 467 637 phone number
    100%
    Confidence score
    Australia
    +1 (855) 706-4758
    +1 (855) 706-4758
    Click up if you have successfully reached PODS Enterprises by calling +1 (855) 706-4758 phone number 0 0 users reported that they have successfully reached PODS Enterprises by calling +1 (855) 706-4758 phone number Click down if you have unsuccessfully reached PODS Enterprises by calling +1 (855) 706-4758 phone number 0 0 users reported that they have UNsuccessfully reached PODS Enterprises by calling +1 (855) 706-4758 phone number
    Customer Service
    +1 (877) 249-7637
    +1 (877) 249-7637
    Click up if you have successfully reached PODS Enterprises by calling +1 (877) 249-7637 phone number 0 0 users reported that they have successfully reached PODS Enterprises by calling +1 (877) 249-7637 phone number Click down if you have unsuccessfully reached PODS Enterprises by calling +1 (877) 249-7637 phone number 0 0 users reported that they have UNsuccessfully reached PODS Enterprises by calling +1 (877) 249-7637 phone number
    Business Customer Service
    +1 (866) 930-7637
    +1 (866) 930-7637
    Click up if you have successfully reached PODS Enterprises by calling +1 (866) 930-7637 phone number 0 0 users reported that they have successfully reached PODS Enterprises by calling +1 (866) 930-7637 phone number Click down if you have unsuccessfully reached PODS Enterprises by calling +1 (866) 930-7637 phone number 0 0 users reported that they have UNsuccessfully reached PODS Enterprises by calling +1 (866) 930-7637 phone number
    Marketing / Advertising Opportunities
    +1 (866) 667-5590
    +1 (866) 667-5590
    Click up if you have successfully reached PODS Enterprises by calling +1 (866) 667-5590 phone number 0 0 users reported that they have successfully reached PODS Enterprises by calling +1 (866) 667-5590 phone number Click down if you have unsuccessfully reached PODS Enterprises by calling +1 (866) 667-5590 phone number 0 0 users reported that they have UNsuccessfully reached PODS Enterprises by calling +1 (866) 667-5590 phone number
    Corporate & Government Business Inquiries
    +44 161 300 9712
    +44 161 300 9712
    Click up if you have successfully reached PODS Enterprises by calling +44 161 300 9712 phone number 0 0 users reported that they have successfully reached PODS Enterprises by calling +44 161 300 9712 phone number Click down if you have unsuccessfully reached PODS Enterprises by calling +44 161 300 9712 phone number 0 0 users reported that they have UNsuccessfully reached PODS Enterprises by calling +44 161 300 9712 phone number
    United Kingdom
    More phone numbers
  3. PODS Enterprises emails
  4. PODS Enterprises address
    13535 Feather Sound Drive, Clearwater, New Hampshire, 33762, United States
  5. PODS Enterprises social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 06, 2024