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Electronic Arts (EA)

Electronic Arts (EA) review: I won the jackpot, but they wont pay! 220

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12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I won a jackpot which was doubled since i have been a member for 4-5 years now. Finally after doing all the links and giving them all the info needed the page said to wait 60 days well 60 days went bye and i emailed them which took at least 6 different times because all they had was some crazy automated email reply then then send me email saying i wont get the money that at some time during my member ship i have cheated, and that it may not have been me but maybe someone using my acct. thats a dang lie and they don't have to prove it they said. I like to play games on the site and never played for the jackpot. If they aren't gonna pay people when they win then don't have it.

220 comments
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kurt walker
Feb 18, 2008 6:14 am EST

Pogo has an epidemic of cheaters on their site. All these people complaining are people that habitually use an automated cheat device on their computer. Pogo clearly states in their terms of service agreement what constitutes a violation.

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kurt walker
Feb 18, 2008 6:19 am EST

Pogo has an epidemic of cheaters on their site. All these people complaining are people that have violated the sites terms of service agreement. A sad reflection in society that people have to resort to cheating in all aspects of life including this. They offer a prize draw that is corrupt because of the cheaters obvious advantage of having an unlimited supply of tokens.

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kurt walker
Feb 18, 2008 6:22 am EST

All these people are cheaters that have violated the sites term of service agreement. A sad reflection of our society that people have to cheat in all aspects of life including this. The prize draw offered has become corrupt because of the cheaters obvious advantage of having an unlimited supply of tokens.

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Patsyvouplayer
Feb 20, 2008 7:35 pm EST

I was ripped off to. Said i cheated to win a losey $113.76. When asked them how they said can't tell you. Now I am not eligble to win anything. They are taking tokens from me and not giving tokens when I give a guest pass to a friend to use. This is truely a scam.

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Patsyvouplayer
Feb 20, 2008 7:37 pm EST

I feel Pogo is scam just to get peoples money for memberships. They don not pay winners and then lie about cheating.

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Virginia Cone
Mar 04, 2008 8:19 pm EST

I want to play Pogo games and half the time I am not able to get into the game I want to play! I pay to play! Damn, let me!

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Jennifer
Mar 11, 2008 2:23 am EDT

You guys should write to newspapers and magazines and make it locally known as well as looking into a class action lawsuit.

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muriel
Mar 14, 2008 3:24 pm EDT

I `m have a membership with you but can`t get into to it my names or my password. please send it to me. I have sign in under a different name but I like my name back if I could.

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Denise
US
Mar 15, 2008 2:32 pm EDT

I think with all the complaints on Pogo with not receiving money won and being called a cheater there is enough to start a law suit against them, we pay all this money to play and hopefully win and then Pogo turns around and says "cheater" just to get out of paying what is owed to someone. This is wrong!

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Marie Simon
Mar 18, 2008 1:12 pm EDT

I have, just got banned for two days because of advertising cheat info they think which I didn't. I don't cheat. I just had said I use a dictionary to help figure out words in word whomp but have to have another pogo player or friend play word whomp whackdown because can't do it on my own. They call that cheating. The only rule they have in pogo is no cheats or autos they say nothing about a friend doing a badge for you as cheating or using a dictionary as a cheat, if was a cheat I would not have downloaded it, it would have said cheat. I think I might sue them , maybe get a group of pogo players and we could all get our moneys worth, and tell them we should get money because we were promised we would before we signed up. Or that there were lots of chances of winning.

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Barb
Mar 18, 2008 2:59 pm EDT

I won a whopping $5 in a jackpot spin playing Lottso about 2 weeks ago (3/2008). I'm not sure if as a member that should be doubled or not. I was given the cheat email and either way, I wrote to the attorney general of California (they have a gaming section) as well as the BBB.

If we all do this, there may be an investigation into their fraudulent audits they claim is where they find we've cheated. If I could cheat, I would've won a lot more or a lot more often than once in 7 years.

To look up the attorney general in Ca or the BBB you only need the name of Pogo or EA and to know they're in Redwood City, Ca. I did it all by email, hope it works!

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DaveJ
Mar 18, 2008 5:52 pm EDT

If they are getting proof maybe they own or pay the companies such as badge help. orthey pay cheat program sites for information if this person ever purchased such a program from them. The only other thing they can do in Java is check the timing of the playing. Cheat programs are very repetitive playing in the same time cycle over and over.

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Vi walerzak
Mar 18, 2008 6:07 pm EDT

Paying for pogo and getting cut off mid game or not getting into site when needed//takes at least 5 minutes before any action is taken by Pogo/then 5 minutes more before game is in progress.

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Jamey
Mar 19, 2008 12:24 pm EDT

Pogo games has been billing me monthly for several years and I didn't ever sign up for this. Now it seems impossible to cancel the charges. They need to be stopped!

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Barb
Mar 20, 2008 10:52 am EDT

I would love for you all to write me directly so I can fwd them all to the attorney generals gambling section. I believe a class action lawsuit could be brought on our behalves, or at least the appropriate state authority would be aware. Please do so and include your story in as professional a way possible. Also copy the email accusing us of cheating if you can. I live just about as far from Ca as you can, or I'd be up their patoots. I'll certainly do it long distance though. No spammers please.

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Pam
Mar 20, 2008 12:06 pm EDT

Like so many other people who have written to other websites: I won a $5.00 prize on 01/31/2008. They sent me a confirmation email and I immediately filled it out anf returned it. On 02/15/08 I was sent a letter saying they had decided I had used a "cheat program" or "auto-run" program. I immediately responded as saying not true. They apparently think they can accuse you of any thing and get away with it. I filed a complaint with the Better Business Bureau and with the California Attorney General's Office. I have asked for all information under the Federal Freedom of Information Act and Pogo has ignored that law.

This is a great scam and apparently it is legal. They refuse to suspend you because then they can be prosecuted by your credit card company. I intend to notify the FCC next... somebody must know of a way to stop this scam and libelous behavior of an incorporated company "acting in bad faith".

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JILL DAVIS
Mar 24, 2008 5:21 pm EDT

Trying to contact Pogo.com to cancel subscription! Beware!

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Taylor ash
Mar 26, 2008 4:48 pm EDT

what the ### business are you running i cant play one mother ###ing game because your service is to busy now what the ### am i suppose to play i thought pogo was my favorite place to play my games.But ###na i get some bull ### about your server being to busy.so screw you i will find a better sight then pogo one that doesnt give me this bull ###.

sincerely
Taylor ash

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Taylor ash
Mar 26, 2008 4:52 pm EDT

i am so ###ing pissed your lucky i am not throughing a ### fit

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jackie bodendorf
Mar 29, 2008 12:43 pm EDT

I have been thrown off pogo and I believe my credit card didn't go thru. What do I do now to get back on pogo. I started a new account under ivan1101 and I don't want this because I have points on my jneb03041@aol.com account. Please get back to me thank you

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Heather
Mar 31, 2008 3:10 pm EDT

I too was a winner of $10 about 3 years ago. I had my badge on, and one day, it just disappeared! I didn't care about the $10 really, I liked the badge! I immedietly e-mailed pogo to see what was going on, and they said that sometime in the past I had cheated, but couldn't tell me when how, or why. They said that my account is not eligible to win any prizes. I think pogo is a crock! They only give out their prizes when they have to, so everyone can't say they didn't get their money. If EVERYONE said they didn't get their money, then we probably could file a suit.

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June Laraway
Apr 13, 2008 8:08 am EDT

On April 5th I was playing jigsaw puzzle in pogo, when i finished the game it landed on $ sign and then double jackpot came up then it paused for a second or two and only gave me 139 tokens.So I wrote to pogo and the explanation was unbelievalbe they said sorry for the confusion, but sometime you will lose an internet connection and it will stop on the $ sign (which if u lose your internet connection for a second you go back to window and you are booted out of the game ) then they gave me someother explanation what could of happen which none of them made sense.So if anyone has any idea how i can go over there head and prove my point please email thank you June

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marge
Apr 22, 2008 10:26 am EDT

i am a pogo club member have been since 2000. i have been very frustrated for 3 days now trying to get to play the games. i keep getting a message that reads (entitlement check failed for user id). i don't know if the problem is on their end or mine. i have gone on the customer support and contacted them but i have nor heard from as of yet. if it is not resolved i am going to cancel my membership.

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JEANNE ANDRESS
Apr 28, 2008 12:24 am EDT

I paid club pogo on apr.10, 08 for ayear, i do not get pogogames anymore because some how I was cancelled, i would like to know why, when i paid for pogo on Aprtl 10, 08 I shouldnt have to pay until 09 I was cancelled on April 27, 08 I need an explaination...

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JEANNE ANDRESS
Apr 28, 2008 12:29 am EDT

I have not received any news as to why i was cancelled

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david mccausland
May 05, 2008 12:29 pm EDT

im tripmonkey420

i was so excited today, after years of telling people the jp was fake i won, in the hog heaven slots 4999.00
but then mysterieously, the email they sent me vansihsed, and my jp badge disaperd, and the jp went back, like it never happened. and they sent me a email one saying i cheated, but then when i tried to respond, it disaperd like it was a trogen or somehting and i wont have to wait 60 days... im so fed up with this crap

for 10 years no one real has ever one, and they say we all have cheated prove it!

there is no way of knowing if anyone cheated for real, unless they have time logs or something, but recently on tech tv, a former pogo employee said it was all fake and it was an advertising gimic!

and that they dont and have never had a way to tell if u were cheating, , ,

well as of this moment, im getting a bunch of people together former jp winners, and im filling a formal lawsuit!
if anyone wants to help and make a sight and a fourm let me know, ,

we need to get the ball rolling, some people come and play for the fun, some play for the jp cause they think its real, and the last time i checked false advertsing was illegle!

etronix_interactive@yahoo.com
myspace.com/xxxtwistedillusionxxx

we will not stand for the lies anymore!

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Pogo game player
May 06, 2008 11:31 am EDT

I have been playing in pogo games for more than 5 years and have watched it degrade from fun games to games rooms with chats that result in grown men chasinging down 14 yr olds and raping them. Grown men admitting to assaulting his girl friend and her father. Upon investigation this was found to be true and he is in jail. There are 10, 11, 12 13, 14 yr olds in this room participating in extremely graphic sexual conversations, playing out sexual activity, being told what they could do with body parts. Pogo has a reporting system which doesn't work and is, for the most part, no used to control the conversations. There have been blatant solicitations of young girls, 11, 12, 13, etc by grown men. These girls give out their addresses, myspace and e-mail addresses. I have continually reported these situations to pogo. I have copies of their e-mails back to me and photos of the conversations being conducted. Two days ago my account was suspended. I had been reporting the verbal abuse/sexual conversation and suggestions by an adult female to a 10 yr old male. They did not remove the male and the women continued her conversations with the child. I butted in and started mimicing their conversations (if that is what you want to call them) using all their graphic language, suggestions, etc. This was done on purpose to see what pogo was going to do. About three hours later they suspended my account for the same reason I have been reporting other players who continue to play. I'm not surprised this happened as this has been the one way they could shut me up. Reports of these incidents have also been made to legal authorities. Maybe something will be done.

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Linda Sinn
May 13, 2008 11:41 pm EDT

dear aol,
I am sick and tired of getting this when I try to play games on pogo. If I were to sign off and resign back in, I have no problems. However when I've been online for a while and try to go back and play games on pogo, it WILL NOT ACCEPT MY PASSWORD OR SCREEN NAME(SIGN ON NAME)TO BEABLE TO SIGN BACK ON. It happens every time, not just once in a while. pLEASE HELP ME WITH THIS. i REALLY DO HATE HAVING TO SIGN OFF AND RESIGN BACK ON

HELP PLEASE !
sinnlela-Linda

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Steven
May 18, 2008 8:56 pm EDT

Wow. None of this has happenned to me, but if u guys do decide to do something about it, i would definitely help. This needs to be exposed.

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nicholas Dufour
May 27, 2008 12:10 pm EDT

i have been playing club pogo poppit for years and you have put a new page in its place so i cant get to my game with over 5 mill dredits nckdk@aol.com
Why did you put this new page telling me of all the things you have and all the rest of your advertising instead of my game for my kids popitt . If you dont anwer this i promice you i will have every one i know on line and go into the net and tell them what you have done to all of us, nicholas Dufour nckdf

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maredith
Jun 15, 2008 7:27 am EDT

I just won the $5 dollar prize in a spin two weeks ago. Guess what? I just got an email yesterday stating that I to was cheating! It's such a crock, I am running on Windows ME and anyone that has Windows ME still, knows there isn't any software compatible with it. I have never ran any autoplayers, nor have i ever cheated, or given out my account information. OH and as for the accusation I did something with the game codes...I'm lucky I know how to turn my laptop on and off. Fooling with "game codes" just isn't something I am capable of. Although it was only five dollars, I am ticked I was accused of cheating. OH and yes, they did leave that I won the five dollars in my winnings, but took away my badge. I won't be re-newing my membership either, which is ashame because I really do enjoy playing the games.

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CLEMATINE HOLMAN
Jun 27, 2008 8:45 am EDT

my name in pogo is brownsugar337, for some reason you all have taken my membership and my money, and if you think i'm going to play and sign up for these free games and i have paid for a years subcription you're crazy. i want my subscription back or my money back in my bank account.

Clematine Holman

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jimmy keaton
Jul 13, 2008 1:06 pm EDT

Trying to cancel my pogo account!

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Jason
Jul 14, 2008 10:44 am EDT

pogo.com the worst website ever. People there are pervert, sick, and very rude. I'm not gonna visit there anymore.

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Pebbles5921
Jul 14, 2008 11:43 am EDT

dating online screwed me up

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donnielinda2
Jul 16, 2008 9:26 am EDT

I also paid for the pogo club, and it tells me the same thing, no access, trial expired, no such account, and when i sign up again, it says name is already taken. Duhh, yea by me. I made numerous complaints and no response, I want my money back!

Linda

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jeanne thayer
Jul 23, 2008 3:24 pm EDT

i want to cancel my pogo club

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tngrplay
Jul 28, 2008 10:34 am EDT

many of the games fail to load and give an error message these are often the badge games but also many of my favorites such as mah jong garden

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gertrude3663
Jul 29, 2008 11:24 am EDT

EA.Club POGO I'm disagree because you charge me two times on may and july 2008 43, 24$My nick name on pogo gertrude3663

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Bonnie Mikelson
Jul 31, 2008 3:32 pm EDT

Why haven't I been able to play any of the pogo games for the past 3 days?

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