Electronic Arts (EA) review: I won the jackpot, but they wont pay! 220

I have an unauthorized charge of $39.99 on my credit card. I joined for one year. After joining, the web site would never let me play chess. The web site worked great until I joined. I never gave permission for my credit card to be left on the site nor for any more charges to be put on my card. The credit card has an expired date on it but the company Intrust allowed the charge. I will never pay it. Glad to see that I am not alone in dealing with this company who seem to be scamming people.

I have played as a member of ClubPogo.com for a few years. In the lst 5 months, I cannot stay connected to the site or it's contantly freezing. I pay good money to play these games and it sure rubs me the wrong way when this system fails. I've tried to register complaint on their web site and I haven't recieved a single answer. I've updated the Java and I make sure that my popup blocker is disabled. Other game sites aren't effected. I've had it!

I won a prize there and got to keep it. Wonder what made their radar go up in your case.

I did not authorize Pogo to charge 39.99 to my credit card. My contract with pogo expired in July, 2008. It was renew without my knowledge.d1

I started an account about a month ago and forgot my password. I gave you the wrong e-mail address and have been trying for 3 days to find out how to contact you with my correct e-mail address of nyc11671@verizon.net to obtain my password so I can continue to play on club pogo. I am aggravated that I have not been able to play for 3 days but had to pay for these days. My account name is CarolynDomin47 and I enjoy playing. Can someone please contact me and give me my password so I can get back on to play games. For some reason my account does not appear when I get into the club pogo icon and I cannot ask it to go into my account because I forgot my password and gave you the wrong address to send me my password so I can continue to play. Please, please get in touch with me ASAP at the correct e-mail and give me my password so I can continue to play. I have missed a lot of badge bonuses because of not being able to play for 3 days. If this cannot be rectified immediately, please refund my money and I will discontinue club pogo. Thank you.

wow how gay I just joined today. I saw a notice in my chatroom saying, "so and so won 4, 999 dollars". Wonder whats going to happen to them. Im ashamed in EA. they suck.

i let my friend use my pc friday night now i can't get back in pogo games i can't remember my password plus i just renewed my membership july 4 i made a mistake and pogo took all my tokenks and i been with pogo for years .i had over 13million tokenks

I DON"GET OUT MUCH AND I PLAY POGO A LOT TO CHAT WITH OTHER PEOPLE PLEASE HELP ME.I'M ABOUT TO GO OUT OF MY MIND. I HAD A RULE OF NOT LETTING ANYONE TOUCH MY PC, BEING SHE WORK WITH PS'S I DIDN'T THINK SHE MESS IT UP BUT SHE DID .WHEN I TRYED TO GET BACK ON I COULDN'T REMEMBER MY PASS WORD, AND IT'S BEEN HELL EVER SINCE.PLEASE PLEASE HELP. I JUST RENEWED MY MEMBERSHIP MADE A MISTEAK, AND LOST OVER 13 MILLION TOKENS. THANK YOU GLORIA HARRIS [PEAPIE43]

help me

dang are you gonna be alright? maybe we should get you to the doctor

I ben playing for along time and mypogo game gust stop

iwood like your email

My payment for one year from my checking account was charged without my approval which caused me a problem, It was my understanding that it would not be charged to me until April 1, 2009. Pleased correct this and if it is not then my pogo account will be closed . Please notify me quickly or I shall notify my bank not to accept your payment.
Thank you Mrs. Barbara M. Ronaldo

To complain, you have to do it right. Electronic Arts owns POGO. Please complain to them directly and maybe you will get somewhere. Here is their information:

(If you want to get a company's info: Go to yahoo finance and look up the company's profile assuming they are a public company meaning they are on a stock exchange)

Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
United States - Map
Phone: [protected]
Fax: [protected]
Web Site: http://www.ea.com

KEY EXECUTIVES
Pay Exercised
Mr. John Riccitiello, 48
Chief Exec. Officer and Exec. Director
Mr. Frank D. Gibeau, 40
Pres of EA Games Label
Mr. Peter Moore, 53
Pres of EA Sports Division
Dr. Gerhard Florin, 49
Exec. VP and Gen. Mang. of International Publishing
Ms. Linda J. Srere, 52
Marketing Consultant, Advter. Consultant, Director, Chairman of Compensation Committee and Member of Nominating & Governance Committee

To complain, you have to do it right. Electronic Arts owns POGO. Please complain to them directly and maybe you will get somewhere. Here is their information:

(If you want to get a company's info: Go to yahoo finance and look up the company's profile assuming they are a public company meaning they are on a stock exchange)

Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
United States - Map
Phone: [protected]
Fax: [protected]
Web Site: http://www.ea.com

KEY EXECUTIVES
Pay Exercised
Mr. John Riccitiello, 48
Chief Exec. Officer and Exec. Director
Mr. Frank D. Gibeau, 40
Pres of EA Games Label
Mr. Peter Moore, 53
Pres of EA Sports Division
Dr. Gerhard Florin, 49
Exec. VP and Gen. Mang. of International Publishing
Ms. Linda J. Srere, 52
Marketing Consultant, Advter. Consultant, Director, Chairman of Compensation Committee and Member of Nominating & Governance Committee

pogogames took money out of my account without me knowing about it and I do not want this to happen again

Someone is using the same I.D.name as mine is D2045 and my password is sd001919.They are using lower case d2045 with password of 001919.I paid to play these games and since they have showed up my scores are getting mixed with theirs and my rank has changed on some of the games, I have 1, 280, 986 tokens.I'm retired and i am 67 yrs.young.Please fix this problem.THANKS, SHARON DARLING 2045 W. Center St.Decatur, Illinois 62526

I can not get any help from nowhere. I paid to be in a pogo club NOT AOL POGO CLUB. I have recently been thrown into aol club. I do not want to be in this club. I want to be in the pogo club I paid to be in . IT WAS NOT AOL POGO CLUB. please tell me how I can get back into the club I joined. I have many friends in this club, and I have over 200 thousands points. Please help me I have not been in the club in over a week. I do not like aol pogo.

well this happened to me ...I was in a room playing with another person who was being harassed, we both reported the harraser and then the next thing I know I am banned from playing...I am like wtH? and in regards to your jackpot problems, lemme tell you how they know if you have used a program because pogo OWNS BADGEHELP.COM if you use anything from there they will know it they have trackers on the website, so there ya go, they set you up so they don't have to pay, crappy I know but I am begining to think these people are crooked in every sense of the word!

For some reason, I cannot get connected to pogo games, even though I have paid or a whole year.

I receive it throughFirefox on my computer but get this messge: "OX7c91018" referenced memory at "OX02810010" memory could not be read.

I want to get back to playing my games.

i paid for pogo membership and now i am not getting all the games available to me and someone was signed on today using my password. please help me fix this problem so i can enjoy pogo games. thank you barbara bowman

Charged me double for one Pogo subscription. Charged this to my Capital One account

Hey,

I have some information that hopefully will help you all.
If you wish to contact Electronic Arts/ Pogo it's rather simple.
They have two phone numbers.

[protected] 8 A.M. - 5 P.M. PST Pogo
To use this option, press 0 to speak with an operator and ask to speak with a live representative regarding your Pogo or Club Pogo account.
Your best bet would probably to try to get ahold of Jay Averill, he's the general manager at for Electronic Arts.

[protected] Hour Phoneline Electronic Arts
Select My Account, Make a Payment, Say Yes to using a credit card, press two.
This will get you a live person to speak with...

Hopefully this helped!

We were playing free games on Pogo. We really liked one of the games so I decided to join Club Pogo for $29.95. After I gave that information, we can't get on Pogo any more. The site just freezes up so we can't get on. I have sent many E-mails to them trying to stop the transaction as I didn't want to pay for something I can't get. The only way we can play the game any more is through an E-mail that they had sent us and that is it and sometimes we have trouble getting that. Of course they already took the money out of our account. Any information on how to get ahold of them would be greatly appreciated. Thank you

it keeps telling me theres a firewall up and theres not 1 on whats with that i paid to play club pogo and cant play im disabled and thats my entertainment.

I received an unauthorized charge of 40. 39 for pogo online games. I did not order tjis and i would like this credited to my account immediately. This does not make me happy knowing someone just charges me thinking i wouldn't notice. Please make the correction or i will take this further. Thank - you

MY POGO CLUB MEMBERSHIP ACCOUNT IS NOT DUE UNTIL APRIL, 2009, YET I WAS CHARGED $40.39 ON SEPTEMBER 26, 2008.. PLEASE EXPLAIN, REFUND THE AMOUNT, OR CONTACT ME, ASAP.
THANK YOU FOR YOUR EARLY REPLY.
SPCYLDY7

First of, I would never give these crooks my credit card number, lol. I have heard of these scams when pogo first came out, why are people falling for this still? I never did believe the actually paid, LOL!

when will all u ppl learn that all this company is is a rip off company. they give two shakes of a dead lambs tale what you think. hell all they can say when u call in a complaint is "oh yes we fully understand" now this pisses me off to no end. oh oh i said piss LOL. in the game room all in the family slots this evening a name came in and gave my address address, telephone number and my address along with another ladies. now guess what pogo did. yep u right nada. now does this surprise any of you? doesnt me. this person said theres no way pogo will do anything to her. WOW what a statement to put out in a game room. opps it was the 50s room. now does this give u the idea shes doing something for pogo? sure did some of us. POGO u know what im thinking.opps better not say or u may uspend me LOL. as swoon as my subscribtion runs out im gone from ever joining anything associated with this company. noe how about it peeps u want to join me and rebell against POGO? ill be back u can be assured of it LOL. im going to harass pogo now LOL. im not checking anything u cant read my writing tough i understand LOL.

This complaint is against a pogo employee who goes by the name beta_pogo. I beat him in a game of 8 ball pool, and instead of taking it like a man...he started to cry about it. He called me a coward after i decided to leave to continue to watch my football game. I wasn't happy with his ignorant comments and decided to go back in and call him out for another game...He [censor]ED out! He reset my points and hid from me like a coward.

Is this what pogo employees are all about?
I have never had a single problem with this company or its employees till now.
I want him removed and stripped away from his title.

Regards,
Abel

THE SITE SUSPENDED MY ACCOUNT WITH NO REASON OR INVESTIGATION

i was playing on a free game site then offered trail free club games and now i am blocked from all games, on pogo.

i know how you feel my old acct was blocked or suspended to to them sayin i was trying to give out free tokens ..i emailed them on more then 1 time to show me proof that i was doing that & they couldnt i finally closed my acct with them

Thanks to all of you. Your complaints have really helped me. Thanks for the address and phone numbers to EA Games (pogo.com). If you want to get together to file a complaint, please count me in...sheila42g@verizon.net

Open-beta testing (OBT) of Warhammer Online : Age of Reckoning in Russia was announced to begin on Jan 22, 2009. Company has failed to make it smoothly and client-friendly. Besides, it requires registration to participate, which includes the receiving of the registration key.

The key distribution system is not transparent. Many players have been unsuccessfully waiting for more than 14 hours. Most respective complaints and questions on the official forums are either deleted or banned by the company employees.

As of now some people are trying to sell OBT registration keys. Advertisements were published on the game official forums. One may suspect some employees of the company are involved, as it's quite obvious that OBT key distribution system is vulnerable for fraud and corruption.

IAM FROM CANADA
POGO INK GAMES HAD AND HAS NO AUTHORIZTION TO CHARGE MY ACC. FOR THIS GAME .DO NOT PLAY FOR YRS . PLEASE NEED ACC CREDIT SOON .

I won the pogo jack pot in Pogo Bowl on 10-23-08. It took me faxing my w-9 to them 3x and countless e-mails to receive my check on 1-23-09. I was not happy with the customer service I received from Pogo/EA sports. I think if I would have not been on them daily with e-mails I would have never received my check.
At one point they told me they mailed it but could not provide me with a tracking number, then told me they stopped payment on that check and was sending another.
If you won KEEP ON THEM! BTW I have been a long time pogo clubber and was on a free pass with a new screen name when I won. Makes me wonder why I paid for all those years!
I got a check from them for $2347.50...and it cleared! LOL

What is the amount billed to my credit card for $54.94

I purchased 86 gems for 4 .99 and I cannot play the game so
I want my money back!

Blukntryangel

I bought 86 gems for $4.99 and i want my money back!