Popeyes
Reviews and Complaints

We're having issues here at the Popeyes on Wax Rd. City of Central, Louisiana. My husband waited about 25 minutes in line. He parked the SUV and went inside along with another couple who followed him inside having waited in line for some time as well. The people told my husband and the other couple they were not doing any orders inside only drive thru... So they went back out and got back into line. Luckily no one had driven up while they went inside... My husband said he saw quite a number of people who had given up and left.

On yesterday, November 7, 2022, I went to the Popeyes Chicken Store #5720 located 1619 W. Baseline Rd Guadalupe, AZ 85283 estimate time was 2:30 pm. I ordered a 3-piece chicken combo Leg, thigh and wing I received 2 leg drumettes and something that looked like a distorted breast, cost was $10.34 this was not acceptable to me. I will also send photo of the meal. I am very dissatisfied with what I received and the service I was given

Popeyes restaurant located on 7131 Reading Rd, Cincinnati, Ohio 45237 is the worst one I have been to. The incident occurred on Tuesday, 11/1/2022 at 3:15 pm the line was long in the drive thru, register was malfunctioning and employees had no way to give change. So each person has to pay the exact money or card. Another problem there was not enough staff members to cover for the particular shift. Horrible customer service and unsanitary conditions and long waiting time on orders. I would never go to this restaurant again.

November 3, 2022 at 4:21pm We went to Popeyes toget chicken sandwich combo and get second free. The woman said deal is only online so we paid full price for two chicken sandwich combo. Fox News said nothing about online and adverstment didn't say nothing about it too.

We went to Popeyes #12298 at 2150 Quebec St.,Denver Colorado 80231- order 85 Drive Thur cost $17.91

On 10/21/2022 I placed an order for $21.70, I canceled the order and requested a refund. the clerk told me I would get my refund deposited to my citi bank acct. I return about 3 times to see why they did not refund the money. I requested managers who told me I had to wait for 5 to 7 days. As of today, I got no refund. I would like the organization to train the employees so they can take care of our refund, etc the employees are not friendly and the managers have bad attitudes. I hope I can get my refund and want you to know that I will never use popeyes again.

give pay cards, took 2 weeks to activate, im not in the system to get paid, though i worked, i also have pictures of my time clock in and out w] hours i worked on them, yet i still have no pending deposits, and was lied to about the cards being active the entire time, im seeking legal representation over the matter, unless corrected bc im supossed to get paid tomorrow, and will be contacting employment security as well as eeoc over it. i quit there bc of this. the management you have there is useless, they cant do anything right.

Purchased a 11 pc chicken meal at your Abbeville La store on Wed 11/2/22 and I purchase quite frequently but the size of the chiucken pieces was rediculiously small, the sides, cole slaw reduced by a third and the only thing same as past was the frenchfries, You have lost my business. I will go to Kentucky Fried Chicken or elsewhere from now on. You can't cheat people for long and once you have lost a customer you have lost them for good.Too bad because you had a good meal and I didn't object to the price increase but not the way you are shorting your customers.

1. Popeye's either doesn't have chicken or sides. I'm not sure how a chicken place can't have chicken. And this can be as early as 1:00 p.m. in the afternoon

2. You have to have exact change or amount of money.

3. Whatever specials they are offering they don't have.

I suggest someone from corporate office do a surprise visit and catch them in the act.

I have never been to Popeyes. We are vegetarians. I saw your commercial and your biscuits looked great.

We pulled over to your Berkeley location on San Pablo Avenue.

We bought one coleslaw and 6 biscuits.

There wasn’t any butter but I don’t know if that’s what accompanies the biscuits.

We went straight home. I opened the box and they were hard as rocks 🪨 !

Door stops !

We don’t know if this was a joke.

My complaint is that I ordered two popcorn meals and in the boxes only gave me 10 pieces of popcorn I don't understand how your meal should be or look but 10 pieces it's ridiculous for almost 10 bucks I live in San Marcos California had to drive all the way to Escondido because we do not have a Popeyes in San Marcos and to find out I have a box that's halfway empty for almost 10 bucks

I contacted the popeyes in Anchorage prior to making a door dash order to ask for all dark meat.

I was told they couldn't do anything til the order came in so I then ordered the food and was told that I could not change it to all dark meat.

everytime I place an order at this popeyes there is a problem last time I ordered a 4 piece meal and was charged for it but I received a 3 piece meal instead.

I really like Popeyes but as a customer I can't should not be a phrase used.

I have been a restaurant and retail manager before and if you tell customers you will do something you should do it.

Please talk to the staff and store manager about customer service.

I guess I will have to use another place to order lunch from.

I am just very disappointed in the customer service atmosphere at this particular store.

Monday the 24th went into your newer location on Queens Quay in Toronto Close to Sherbourne Street I wanted to order I used the bathroom first have never seen anything so disgusting ! And filthy the kitchen door was open everything there looked disorganized and dirty there was only one poor girl working and she looked exhausted I didn’t order I left I could never order food from a place like this hopefully they just need help with the place is filthy the health department would shut it down

A Popeye's restaurant opened on Oshkosh ave. in Oshkosh, WI. I tried it for the first time tonight. First off, they have parking for about 10 cars and when you enter the parking lot you are actually facing the exit traffic from the drive through. I don't know what idiot designed that but he should not have got paid. Next, I went in, ordered a 2 piece chicken combo dinner and told them I wanted the original not the extra crispy chicken. They gave me an empty cup for the beverage that comes with dinner. I went to the machine, only added a little ice, and dispensed my beverage (Coke). By then my dinner box was ready. I took it and my coke with me and went home. I open the box to find that I have extra crispy chicken instead of regular. I taste the Coke and it tasted watered down even though I had hardly any ice in it and I only live 5 blocks away so I know it wasn't the ice that watered it down. Next, I tasted the mashed potatoes and gravy. Needless to say, it was not great. I went to their Facebook page and wanted to post a review and what a surprise it wouldn't let me post it. Overall, I wouln't ever bother to spend a dime there ever again.

My husband went through the drive thru at 10503 Broadway Crown Point, Indiana 46307 #13791. Ordered a 16 pc. family meal, went through drive thru fairly quickly. Check his bags and the 2 mashed potatoes and gravy were missing. He went all the way back into the store and they gave him the 2 sides no problem. Drives 29 miles home and we start to serve up the food and realize that our 16 piece is only a 12 piece. We were missing our 4 wings. So I called the store and the gentleman told me that I would have to bring my receipt and the box of chicken back to the store. I proceeded to tell him that I live 29 miles away from the store and asked if I could send my son there to get the chicken? He started to tell me that I coiuldn't do that because I would have to bring the chicken box and my receipt back to the store. I told him yet again that I live 29 miles from there and than he told me I could send my son in with a picture of the receipt and they would give him my chicken. I am not at complaining about how the food taste or anything like that but I am complaining about the service. My husband said he was the only one in the drive thru and there was no one inside the store. Don't quite understand what the problem was or is. But apparently they need some extra training.

We have a location in Hockley Texas, store number 12607 and have had very bad food and service our last 4 visits. Our last visit on [protected] was the worst so far and we became very sick from the chicken we ordered. The chicken was old and dry and almost black by the bone of the thigh and once I noticed the color did not continue eating it and discarded it. About midnight I started vomiting over and over for 8 hours and diarrhea for days and continue today with intestinal issues. My doctor did diagnose it as food poisoning. My wife ate shrimp and was supposed to have hushpuppies but they gave her fries and also got sick with vomiting for 6 hours and diarrhea also diagnosed as food poisoning. There needs to be many issues addressed at this location. We have brought up several issues with the management at the location and they do not care about your customers and have not fixed any issues and with this last visit and getting so sick we needed to go further. This experience has made us consider to not eat at Popeyes again. My name is Steven May [protected] if you need more information.