Quiznos’s earns a 4.1-star rating from 121 reviews, showing that the majority of sandwich enthusiasts are very satisfied with their meals.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
A Mix of Flavors and Service
Quiznos #10602 offers a mix of flavors and service according to recent reviews. Some customers praise the good flavor of the sandwiches, while others mention issues like soggy bread or inconsistent quality. One reviewer appreciated the friendly service, highlighting the staff's kindness and personalized touch. If you're looking for a quick bite with a variety of options, Quiznos #10602 might be worth a try for a flavorful experience.
-
Pros
- High-quality ingredients
- Toasty, artisanal breads
- Innovative menu options
- Efficient service model
- Robust franchise support
-
Cons
- Limited menu innovation compared to rivals.
- Fewer locations than top competitors.
- Higher pricing than some sandwich chains.
- Inconsistent franchisee experience.
Quiznos Complaints 54
Quiznos in Shoreview MN
We purchased 3 sandwiches from the Quiznos in Shoreview MN. We love Quiznos but havent been there in a few months due to location. We were very disappointed with the cost vs quality. Normally the sandwiches are very big and good. Not this time. Normally my father in law cant finish a Subway sandwich due to the quality/size of sandwich. He literally ate the whole sandwich due to the smallness of it. There was hardly any meat as well. The bill was just she of $30 for 3 TINY sandwiches. For this reason we will not be back. So disappointed as again we loved your sandwiches but not for this price and quality.
Desired outcome: I would like my money back vs going back.
I’m complaining about product & customer service
I going into Quizno’s & there is 2 ladies behind the corner. Lady #1 takes my order. I ask for an Obay Lobster sandwich with no bacon & extra sauce. She asked if I wanted everything else on the sandwich & I say yes. She puts my sandwich on the toaster & told me Lady #2 will help at the register. I told her I like to watch my sandwich made & she said ok ...
Read full review of QuiznosQuiznos
8700 Peña blvd Denver colorido 80249
Order food asked for a soup was supposedly given to me when I ordered waited 5-10 min got my sub got no soup went to front asked for my soup was told “its right there” I’m like no you never told me it was there many ppl have pases by and prolly touched it. So rude Tour quiNo sub rep marjorie L. Check # 1430 so rude! @[protected]@7:08pm
Desired outcome: Refund
Is Quiznos Legit?
Quiznos earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Quiznos has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Quiznos.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Quiznos.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Quiznos.com you are considering visiting, which is associated with Quiznos, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Quiznos have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Quiznos website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Quiznos.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Quiznos.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Quiznos.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Quiznos protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Service
I'm a regular customer of your and enjoy your product. Recently there has a been a staff change and the full time employee is what I would consider sub-standard in his service. Hes never present when I arrive and have to call for him to come from outback. When he does come from outback customers are met with someone who usually has a non branded hoodie up...
Read full review of QuiznosLeadership within
I moved away from the Hermiston, OR area 2yrs ago. I now live on the big island of Hawaii. I've not found a Quiznos there. I've always preferred their food selection over the competition's.
So I'm in Hermiston visiting family and decided to take my grandkids to get lunch. The woman working in the area where ordering sandwiches is done was quite rude about barking out a list of choices to my 8 year old grandson. I told her to slow down so he'd understand what his choices are. She continued to bark orders at workers. Another woman working was equally as loud and rude. I felt sorry for the young man operating the register. He was asking a question about how to change something he had put in wrong.
The food was delicious as always. My complaint is the rude loud yelling between staff and over customers is unnecessary and I probably won't order from there if either of the woman are working when I have a Quiznos craving. Treating fellow staff especially trainees in this matter is wrong and unnecessary. I've been a Management figure and trainer most of my adult life and have never felt the need to inspire people in such a manner.
Desired outcome: Discuss other options for your team leadership to use.
Everything
I just ordered a large order ($60) placed at 5:07 pm. I did not get a call or anything. Waited nearly an hour. Called the store to see what was going on, the girl told me it was on its way. Waited another 20 minutes. Still no food or call. Called again, she told me that the driver just left with my order! We get our order and half of it was missing! There...
Read full review of QuiznosProduct
18 bucks for a crummy Turkey sandwich with pink tomatoes, shredded iceberg lettuce, a coke and a tiny bag of chips. What a ripoff. 4 dollar tip brings it 22+ dollars. Will never go there again! You know the employees get minimum wage. The corporate guys rake in big bucks. The consumer gets lame food with zero nutritional value.
Desired outcome: They go out of business
They have roaches and they do not wear gloves when preparing the food.
Food is disgusting, they have roaches nasty attitude & the bathrooms was disgusting!!
Read full review of QuiznosMisgendering patrons
So, I visited one of your locations today here in Edmonton I have been to this location before. Quiznos Store #: 02201 Capilano Shopping Centre 5004 98 Ave NW Unit 1147 Edmonton, AB Canada, T6A 0A1 Phone #: [protected] Now I am transgender and I go in there and I am tired of being mis-gendered there by the staff and being called SIR! There is no...
Read full review of Quiznosnot honoring what’s on coupon
I had a reward for 50 points to redeem for a free small sub or salad. It didn't mention anything of extra purchases with it, however, the server/cashier named Anisha M. involuntarily added extra to my order. After showing her that that's not what the coupon says, she still didn't take it off. I was starving after a long day of work and the last thing I wanted to do was argue about what I know my coupon said (I have a screenshot to show anyone who needs proof). I'm pretty sure false advertisement isn't legal so I'm sure I shouldn't have settled for what I did. Hopefully, she learns that what the coupon says is what the customer should get. She is at the store #04272. 5440 Peachtree Industrial BLVD. on Tuesday 6/18 @ 6pm.
I got sick
I went to store #02440 in Vancouver Washington on NE 99th street yesterday and got a salad to go. The tomatoes on the salad tasted a little off but I figured that because the were sliced PAPER THIN that they probably wouldn't do me any harm. Well...today I'm having to constantly run to the bathroom. Thanks Quiznos for helping me lose a little weight!
The website where the receipt says to go to give feedback says that the site is expired. Well played Quiznos!
The CEO is Timothy Casey as of Aug 4 2020.
of course this is subject to change so always
check before sending a complaint.
The Quiznos Master LLC.
1001 17th St., Ste. 200
Denver, CO
80202 USA
Corporate Phone Number: [protected]
Fax Number: [protected]
Customer Service Number: [protected]
Website: http://www.quiznos.ca/en/contact/
Email: customerservice@quinzos.com
Some contacts from the senior management
of Quiznos
CEO Tim Casey
tcasey@quiznos.com
Chief Brand Officer Mark Lohmann
mlohmann@quiznos.com
customer service
Stood in line at quiznos Sub at the airport and the employee named Laura completely avoided me. I feel because I'm Hispanic and carrying a baby she completely overlooked me and avoided me. When i got to the register I told the other employee Laura didn't even ask me what I wanted to order and took the order for the client behind me which was a male Caucasian.
quiznos nashville tn
I was at your location yesterday, 5/16/18. The service was horrible, no one acted like they cared or wanted to be there. Customers had to repeat their orders over and over. The girl making the sandwiches just moped along while the girl who finished them off could barely understand or speak English. I had to ask repeatedly for hot peppers and wound up stopping the girl and explaining slowly, hot peppers. It was bad and those who weren't mad were laughing wholeheartedly. Be assured you will never get another complaint from me, or a dime either
staff and food
The staff had very little patience for me to decide what to order. My sister ordered right away but I was still deciding and he kept looking at me and just saying "well?" I had to make a split decision because of this. Then we got our sandwiches and went to the park to eat and my sisters had hardly any lettuce, you could see through the lettuce layer to the bun underneath. Mine was more lettuce than anything else and I could hardly taste the meat. The bread tasted good but that's about all I can say about it. Absolute waste of time with that overpriced excuse that they call a sub. I will be going to subway next time where they actually put a good amount of toppings on my sandwich.
nasty and rude employee
Store #12277
Address: 80 F St. NW
Washington DC 20001
Phone number: [protected]
Day: August 11, 2017
Time 12:32 pm
I am sick and tired of the VERY disgusting, unprofessional and NASTY attitude I am ALWAYS confronted with, from the man who actually makes the Quiznos sandwiches. He NEVER and I mean NEVER asks me "what would you like?" or even greets me. He simply retrieves my sandwich from the oven and just stands there and does NOT even look at me. I have to ask him "I am sorry but are you ready to ask me what toppings I would like?" Again he just stands there and will look at me but won't say a word. This is completely unprofessional. The reason for his lack of professionalism is simply because I ask for extra chipotle mayo before closing my sandwich. There are containers with the sauces (mayo, mustard and etc) where you first order your sandwich and where you stand to get the toppings (lettuce, tomato and etc) except the chipotle mayo. There is only one container for this sauce and it is where you first place your order. He becomes visually disgusted when he merely has to walk 5 steps to retrieve the chipotle mayo. It has become so bad when I ask for toppings he usually DOUSES my sandwich with toppings and especially the chipotle mayo. The sandwich is today was made so disgustingly and I have had enough. I went to sit down and open my sandwich and it was sauce all over the place even seeping through the sandwich paper. Today was the last straw. I had a conversation with the man who rang me up and is ALWAYS pleasant and professional with me and explained that I am sick of that man's attitude most especially because I am spending my money like everyone else is and expect to be treated with professionalism no matter how irritated you are with my order. But he too seem to dismiss my complaints. What made matters worse, the man who made my sandwich looked at me and then at the woman who behind me and said "Hi ma'am what would you like" and then looked back at me with a smirk on his face to blatantly show me his willingness to outwardly show respect and professionalism to others except me because of my particular order. Is this how Quinos are run? Is this the standard of Quiznos or is this just how they run things in a franchise. Either way I am beyond disgusted and will NOT be back for ANYTHING. I do not care if it is a cold beverage. It is not ok to treat customers, PAYING customers this way. My mistake was even paying for that sandwich. But I had already paid for it before the toppings were added because there wasn't a line. I should have simply returned the sandwich. My mother always told me: "You cannot take my money and treat me like trash" unfortunately I did NOT follow truest words. But another thing she has told me to do was contact corporate most especially when this is a reoccurring situation and no one in management has addressed the issue. And that's exactly what I intend to do. I am beyond disgusted.
rude staff
First off all they don't speak good English. Can't Communicate with you.
Didn't know how to ring up a salad. Manger came from some where to help rude full of attitude. I ask a simple about the Salad. I ask if the price was different from Salad with me an with out meat. I am a vegan and I don't eat meat. Rolled here eyes and said NO and walked away. I said no what. She said no to what you asked. I paid and left. I will not return. When guest ask where to eat I will recommend McDonald's before Quiznos.
Store #03321
400 C Street SW Washington, DC 20024 Phone [protected]
Food
I went to the quiznos in fredericksburg in eagles village and it was awful. The meat tasted bad, the onions were old, there was no guacamole enough for the sandwich, no black pepper, the tomatoes were salty, it was just awful... Nothing was fresh. I am unsatisfied. The worker didnt even try to get fresh items she just stated she didnt have the items.
I'm confused by you stating that the worker didn't try to get fresh items. They do not have a backroom for storage. It's not like they can go back to their produce department like a grocery store.
The food
Quiznos at Tampa international airport.I ordered a chix crbra with lettuce, tomatoes and pickles. It didn't come with lettuce or pickles and was loaded with raw onions. The sandwiches are really lacking quality portions so we are leaving on our airplane ride not satisfied. Charge more if you have to and load up the sub. We will not go back to a Quiznos.
Rude Owner
This refers to 4001 Va. Beach Blvd. (Collins Square location) :
My girlfriend and I went to this location for an early lunch one day, when I noticed that they had a new sandwich called the Chicken Milano. I ordered a large size "Milano" and my girlfriend got her usual premium large sub. The following is in reference to my sub, not hers.
(1) He skimped on the sauce, (instead of three lines that their bottle is supposed to dispense, it released two, but he did not take the extra second to make it right) ... no big deal, I thought, it's just a little sauce. I said nothing about it.
(2) Once the sandwich came out of the oven, he asked me if I wanted lettuce, and I said, "yes, the seasonal greens lettuce please" ... so he put the regular iceberg lettuce instead. I was going to say something about this, but i noticed there was no seasonal greens in his veggie section, so, once again, no big deal, I thought, it's just a different kind of lettuce( maybe he should have told me that he didn't have the advertised lettuce, oh well...), besides we're this far along already. (even though there was NO line behind us) ... still, I said nothing about it.
(3) Then he asks if i want tomatoes, and I said, "yes, please"... so he proceeded to grab the two smallest end cuts of tomato and two regular slices. (the tomato bin was full of nothing but good slices after the two nasty green end cuts he put on my sandwich) Now I know this, by itself, is not a big deal, but i started to see a pattern of shortchanging emerging. This time I chose not to ignore it... I asked if he could replace the two small green ends with two regular slices... He did not remove the small ends, but did add two normal size slices. I said "thank you." (even though I asked him to replace them, not simply add two more).
(4) Now, i doubt i would have written all of this, had it not been for the fact that my girlfriend was treating me out on this particular day... so, before we left, when she showed me the receipt and asked me what the 50 cent miscellaneous charge was for... I was CURIOUS... so I asked him what the charge referred to, and he told me it was for the tomatoes! So, I explained that i had asked him to REPLACE the tiny green ends with normal slices, and that i did not simply ask for extra tomatoes, ( I didn't even mention the rush rush attitude that resulted in the skimping of the sauce OR the fact that he doesn't have the advertised lettuce for that sandwich)... and then he switched from his passive aggressive behavior to what has been accurately described in other posts as "short tempered"... (and visibly so). I told him he "could have at least had the courtesy to let us know he was intending on charging us, instead of sneaking it on the bill." I then immediately left the store.
The bill was close to twenty dollars (which was fine with us, we can read prices), and we didn't use coupons. (not that those with coupons should be treated any differently)... yet it felt like he was shortchanging us at every given opportunity, and then, was rude when confronted on just one of the issues. Now, I know times are tough and you do see a lot more owners actively participating, which can be very good ...having said that, THIS OWNER would stay away from the service counter as much as possible if he knew how badly his personality / customer service hurt his business. No more twenty dollar lunches from us, and he gets, yet another bad review. The sandwich was decent, but the service was offensive enough for me not to return and to write all of this. It's a matter of principle, not the 50 cents.
The complaint has been investigated and resolved to the customer’s satisfaction.
miserable rude mean people rude to customers
the quiznos at the airport location is really terrible. The people that work there are just rude and really mean to customers and treat them like crap. They also mess up their sandwiches and lie to them about the ingredients they put on. If you want a really bad experience deal with the idiots there. I had been there a few times and only had bad experiences there the people there must really hate their lives and jobs to treat others so badly. They need to grow up and get some manners and decency they have none and are really bad people.
The complaint has been investigated and resolved to the customer’s satisfaction.
I would hate a Quiznos job as well. Having to deal with annoying, picky people who complain about every single aspect of their sandwich, while making minimum wage. Not much to be happy about!
About Quiznos
Here is a guide on how to file a complaint against Quiznos on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Quiznos in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Quiznos. Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Quiznos on ComplaintsBoard.com.
Overview of Quiznos complaint handling
-
Quiznos Contacts
-
Quiznos phone numbers+1 (866) 486-2783+1 (866) 486-2783Click up if you have successfully reached Quiznos by calling +1 (866) 486-2783 phone number 0 0 users reported that they have successfully reached Quiznos by calling +1 (866) 486-2783 phone number Click down if you have unsuccessfully reached Quiznos by calling +1 (866) 486-2783 phone number 0 0 users reported that they have UNsuccessfully reached Quiznos by calling +1 (866) 486-2783 phone number+1 (720) 359-3300+1 (720) 359-3300Click up if you have successfully reached Quiznos by calling +1 (720) 359-3300 phone number 0 0 users reported that they have successfully reached Quiznos by calling +1 (720) 359-3300 phone number Click down if you have unsuccessfully reached Quiznos by calling +1 (720) 359-3300 phone number 0 0 users reported that they have UNsuccessfully reached Quiznos by calling +1 (720) 359-3300 phone numberGeneral Inquiries
-
Quiznos address7595 Technology Way, Suite 200, Denver, Colorado, 80237, United States
-
Quiznos social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Quiznos company
I got sickOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.