Quiznos
Reviews and Complaints

The illegal looking lady hired by the chain was quite rude. I was ordered by the lady to move immediately to the my left and to the front side even though there was nobody behind me. I had to pay before my sandwich was even ready. She also did not cut the sides of my sandwich. This is such an untrained staff. Now I know why Quiznos do not run as good as Subways.

I went to the Quiznos at Spadina & Richmond in Toronto to order a sandwich. For the 4th time in a row (in the span of a year), they told me they have issues with their credit-card machine thus prefer if I would pay cash or debit card.

We're not dumb. We know you guys don't want to pay the 4% service fee that Visa is charging you. The lie was so flagrant that with a tiny bit if insisting they processed the order which worked perfectly.

I have a friend whom recently started working at this location. It turns out any credit card tips left for employees is kept bye the owner. I personally have been a blue collar worker my whole life and cannot stand to hear about this sorta thing. It sound illegal to me. As a consumer when I leave a tip I expect it to go to the employe or employees that helped me, not for the owner to line his pockets with. I will no longer be visiting quiznos and will do my best to spread the word about this atrocity.
Rourke C. Harris [protected] please call me and tell me that you are equally disappointed and disgusted bye the greed of you franchise owner.

I have endured this Quiznos through the inept service, thinking the girl behind the counter was trying. I have endured them running out of soup, cheese, bacon, . even some of the meat for the sandwiches. Tonight, I was running late and in a hurry, I got there a few minutes before closing time. Lights were still on, the doors were still open, the sign in the window was still on, and the clock behind the counter said I still had 5 minutes. The woman behind the counter as I walked rudely snapped “we’re closed, so I am not going to make your sandwich”. Really Quiznos? You just lost yourself a customer!

I ORDERED A COLD SALAD TO GO AND THE CASHIER ILLEGAL CHARGED ME SALES TAX. I SHOW HIM THE LAW IN DETAIL FROM THE PUBLICATION 22 CALIFRONIA STATE BOARD OF EQUALIZATION AND HE REFUSED TO REMOVE THE SALES TAX. THIS WAS ON FEB 22. I WENT IN THERE AGAIN ON AUGUST 16TH AND THE SAME CASHIER SAYS HE WILL CONTINUE TO CHARGE SALES TAX ON ALL COLD FOOD AND COLD SANDWICHES. I EXPLAINED THAT SUBWAY DOES NOT EVER CHARGE SALES TAX ON COLD FOOD. HE COULD NOT HAVE CARED LESS. I HAD HIM SIGN MY RECEIPT SO THAT HE INSISTED ON STANDING BEHIND HIS ILLEGAL CHARGE

After receiving the Million Subs promotion coupon, I went to four Quiznos locations only to find that not a single one participated in the promotion. Several friends in other states reported similar experiences. This was a scam to drive traffic to the stores but many franchise owners (yes, they can refuse to participate) did not participate. I for one had never eaten a Quiznos sub, usually going to Blimpie, and after this experience, don't intend to spend any of my hard earned money at any Quiznos. Short sighted franchise owners turned a marketing opportunity and a chance to earn a loyal customer into an experience sure to drive customers away and generate lots of negative publicity. Good for them!

My daughter went to the store and ordered 5 subs. Three of the five were made completely wrong and the other two did not have cheese which the man charged her extra for. When we took the subs back the man who said he was the franchise owner refused to make new subs or give us our money back. He jumped in my face screaming using the "F" word saying "I hate you "F***ing" people, I could kill you "F ing" people! What don't you people understand; these are five dollar subs costing me five million dollars!" His face turned purple and he was clinching his fists, another customer spoke up and said that he should make things right and he said to her "you have your sub now get the "F" out." I had to call the police and file a police report, I am considering filing criminal charges for the threats that he made. I have to file a dispute with my bank and handle things further on Monday. It is my feeling that this behavior should cost him his franchise as I am sure that this can not be company approved behavior, or customer service practices. I will be calling my local news to do a public interest story and I am sure that your company does not share his disdain for customers as we are the life blood of your business. The police report number is [protected] filed in the third uniform division of the Virginia Beach Police. The entire situation was completely ridiculous. We frequent multiple locations of your stores and this experience has left a very bad taste in mouth.

I was served a chicken Salad at Quiznos, with Jalepenos. While chewing, a peice of bone, about an inch long, was jammed into my mouth, just above the gumline on my left side. The bone went into the skin and splintered. I pulled it out, and complained to the casheir on duty, who offered me a refund. I was bleeding quite a bit, but they didnt seem at all concerned, and i was in a lot of pain from the jalepeno juice getting into the cut. A couple days later, instead of healing, the cut became very infected. A week later, I went to the dentist, who gave me the choice of doing a root canal, or pulling the tooth. Just wanting the pain to stop, i told him to pull the tooth. There was so much puss and infection in there, it kept draining for days. Then it formed another abscess and i went back to the dentist, who pulled a second tooth. A week later, I returned a third time, and the dentist removed a chunk of bone from the gum. After about a month, with antibitoics, the infection finally cleared up. No one at Quiznos would even return a call to me, and finally i did get to speak with someone at Tyson foods, who told me they were investigating, but were not preparedd to admit to any liabilty. Now, Tyson wants me to surrender the bone to them, and they want to offer an amount for a settlement that will not even addres the dental bills, and a bridge to replace the teeth. They state that they feel that the teeth had previous dental work, and therefore, were probably in bad shape before the incident with their food. Enclosed is a photograph of the bone that I saved.

I work at a Quizno's. My complaint is in the fact that the corporate guys thought it would be a good idea to change the sandwich wraps to these sleeve things that are oftentimes too small to contain the sandwich, especially since they made the floppy Rosemary bread free and everyone decided they wanted to order it all the time. It's nearly impossible to get a sandwich in there in the speedy time frame we are supposed to do it in, and the sandwich is usually fairly mutilated at the end because of the soggy Rosemary/chicken combos, so customers complain. We can't cut the sandwiches because of this, so customers whine about that too. There have been many occasions where these sleeves have forced us to remake sandwiches because they fell apart to the point where customers wouldn't accept it. It is getting ridiculous, and I know that if the guys in charge had ever attempted to wrap a large sandwich or fit it into these sleeves, they would have thought twice before making them policy.

Order large italian sub, at 6734 lundys lane, wheres the meat, where are the cups for the peppers and pickles, very very cheep tring to make money buy not giving what the customer wants, bought on may 22, 2010, at 15:31, order number 01367, when i ask about complants i was given a napkin, call number an all i got was a survey big deal where is the customer relations, it would be nice to talk to some about their very cheep service survey, score for the store being cheep 100%' would i return back to this store agin sorry i will not why spen my hard earn money here.

I WENT TO QUIZNOS IN CHESTERFIELD SC IN SIDE OF ALCO STORE I HAVE NEVER HAD SUCH A BAD MEAL THE SERVICE WAS REAL BAD THE MANAGER WAS DRESSED VERY BAD I ORDERED SOUP AND ASKED FOR EXTRA CRACKERS AND THE GIRL ROLLED HER EYES THE RESTROOMS WAS SO NASTY THE GIRL ALSO WIPED HER NOSE WITH THE BACK OF HER HAND AND WAS STILL MAKING SUBS I WILL NEVER RETURN TO THIS PLACE EVER AGAIN I WILL ALSO BE PUTTING A CALL IN TO THE HEATH DEPARTMENT ON THIS MATTER I DONT KNOW WHY QUIZNOS WOULD PUT THERE NAME IN A PLACE THAT NASTY I WILL BE LETTING MY FRIENDS KNOW ABOUT THIS PLACE.

The review is for the Quiznos located at 158 Rolling Rdg Dr State College, PA 16801
[protected]

I rarely frequent chain restaurants such as this but was asked to meet someone there and I accepted. Upon arriving it became clear quite quickly that cleanliness is not a top priority. There were not a lot of patrons so we thought it would be a quick order and we'd be on our way. Not going to happen. The sub maker screwed up the order in front of us and that delayed the whole process as they could not figure out how they had prepared a "bullet" instead of a regular sub. We were informed that they were out of bacon and tomatoes so if we wanted the sandwich we chose, we'd just have to do without. Ok, no real big deal we thought. Then to the next stage, soup. We were told that they were out of everything but tomato basil of which there was only enough left for 2 bowls. When the cashier told the manager there was no more tomato bail soup left, be brought over a tin of it and slammed it down next to her and told her that if anyone else asks for it, just microwave it. LOL - right in front of us. She glared at him and the obvious tensions with this crew were becoming more and more apparent. So, we finally made it to checkout only to find out that the soda machines did not work and that we would have to pay for the soda/tea/juice from the shelf. Whatever. Ok, so we sit down to a filthy table and dig in. We laughed when we tasted the soup. Watered down Campbells maybe. I don't know. Anyhow, we observed more banter between the staff and the manager. It was sad. We now understand why there was hardly anyone in there during peak lunch hours. If I were the franchise owner, I would put a halt to that immediately.

I have been Quiznos customer for a while but after today i will never go to quiznos. i saw the manager of this store her name was SONIA. she was yelling and swearing on one of my friend who was in line. My friend only asked her due to big lines why only one person is serving customers and others are just standing doing nothing and its lunch hour in downtown Miami. I have never seen a rude manager like that. she even refused to serve and kicked my friend out of the store. how shameful. do we need companies like that in business?

Today Aug 22 2009 I had ordered 10 different sandwiches for my company. This store did not take online orders, so I had to called in the order by phone. The person that I spoke to he put me on hold for at least 15 minutes and then tell me that I have to come in person to order cause he was busy. Thinking it was lunch hour there must have been lots of customers and a long line. I drove down to the shop to order after hanging up the phone which took less than 5 minutes. I had arrived and there was hardly anyone there no cars in the parking lot. I walk in and there was no line but had 3 employees just standing there. I have order many sandwiches more than once at this store and had no problem ordering on the phone. But today the owner was there and he decides to charge extra for pickles, condiments, and jalapenos. The owner was being cheap and he was charging me at least $0.50 for every each extra things I had asked for. I know asking for extra pickles and condiment anywhere else is FREE. But he had charged me up to extra $5! That is outrageous I argued with the owner that its not fair and that I have to feed 10 coworkers that would like extra condiments. He yells at me FIVE DOLLARS! FIVE DOLLARS! if you want MORE! Forget that! $5 doesn't grow on trees! Took my sandwiches and left the store. I was so appalled after leaving with my order I called Customer Services to file a complaint cause they did not have an email address and left me on hold. After being on hold for 10 minutes someone finally picks up to says good bye and HANGS UP! I call again and now no one is picking up the phone. I am so angry that I could not eat the sandwich at the end.

on july 6, 09 i went into the hinton quiznos with my two little girls. it was around 11-1130 am. and their were two ladies working that morning. the older lady was taking my order and telling me what they were out of which was almost every kind of meat. except ham and turkey. the other younger lady was asking the older lady why she hated her so much and ask her loud enough for me and my daugthers to hear she the younger lady ask the older lady why she was being such a ### and then the younger lady walked away. the older lady apologized for the younger lady. i just told the older lady that i would not be back again if that is the way they talk to each other. and not to have any meats for subs is just unnatural. the older lady said that their truck was not to be in until the nexts day sometime. i will not be giong back to quiznos at all. margert benard

The manger of this store has in appropriate conversations of a sexual nature with her teenage employees about their father who is married. The general manager of this franchise feels that it is a personal matter between the store manager and this child's parents. However, this store manager is having these conversations with the child while at work in an "employee - boss" environment. This store manager has also left vulger, profanity filled messages at the home of this child's parent and step-parent, which have been played for the general manager whom has taken no action against the store manager. I only wish I could find the information for the owener of this franchise because I would love to give him a piece of my mind about the caliber of people he chooses to employ as "management". All I know is if I were to behave this way at my place of employment I would certainly not have a job for long. I would suggest not allowing any child to work for these people, it will be nothing but trouble for all involved. On another note due to this I know I will never purchase another item from Quiznos and would suggest that any parent, step-parent or anyone that cares about the emotional and psychological well-being of children do the same. These people need to be shown that they can not be allowed to exploit our children and their emotions.

We went for some many times try to order subs for my workers, the store look poor this means the bar stock jalapenos and others try look olds, went try order some subs some have missing no tuna, no sammies, no soups, no lemonade, some flavor drinks out order.
I thinking maybe this store is running go out from bussines, look like that.
We try order three times in two weeks and experience same service .Thank you for your attention.

I ordered a Roman Salad at Quiznos Subs Store #4902 [28101 Harper Ave., St. Clair Shores, MI 48081]. After I arrived at home and took a couple of bites of the salad I realized there was missing tomatoes. I went back and the manager [refused to give his name] informed me that the Roman Salad does not have tomatoes. I showed him the sign that showed tomatoes under the Roman Salad, but he did not care. I wanted a refund, but he refused. I even mentioned to him that the salad quantity did not match the quantity at other Quiznos. He refused to make another one with tomatoes and would not give me a refund.

I agree that the contents of the Quiznos torpedo commercial is disgusting, degrading and inappropriate for viewing. Why must we be subject to such filth? This country is quickly on it way to a downward spiral into moral decay. We are a nation that was built on the principals of faith. God has blessed us with a system of wealth that other countries do not have. We have it printed on our money that we trust in God but God has been kicked out our schools and government. Our children are no longer safe to walk the halls because of terrorism from fellow students. They think it is cool to have tattoo's and be both homosexual and lesbians as well as heterosexual. Now we have to endure food commercials blatantly selling homosexuality. I am a christian and will not support this decay. It is our duty as citizens of this nation to demand moral integrity. If we don't take a stand, we have no right to voice our opinions. Other countries may not have the blessings that we do but morally, we are a poor and sickened nation that is on it's way to ruin.