Ritz Crackers’s earns a 1.0-star rating from 406 reviews, showing that the majority of snack enthusiasts are dissatisfied with their flavor and quality.
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Ritz cracker manufacturer barcode [protected]
I purchased a box of your ritz crackers today at wal-mart. Upon opening the package I noticed the tube of crackers was shorter. Also I like to read the box to see where it is made and the ingredients. I see that this product is made in mexico! I have been a customer of your product for many, many years, after seeing that you moved to a foreign country to produce an american product. I and my family and any friends will stop buying this product. I will tell everyone I know about where these crackers are made. Hopefully you will move back to america!
Ritz crackers
I bought 2 boxes of Ritz crackers and they are all with the first at least 7 per sleave broken. All of the crackers are so overly dry they crumble just to handle. I am disapponted in the quality and would expect this from a generic product not Ritz. You couldn't even put a spread on them because they would crumble. I've been buying them for 30+ years and NEVER had this problem. I'd like reimbursement for the 2 - 13.7 oz boxes. I sent pics of the boxes with close up of bar code of each. I don't have receipt because who would have thought I needed to save a grocery ticket.
Family size ritz original 12 pack fresh snacks
For some reason these crackers have peanut butter around the edges of some of the crackers in each pack. Of course they are not supposed to. Which brings me to the issue at hand. I have family members that are allergic to peanut butter and this could have really been a disaster. I pray that this is an isolated incident and we won't have to check our crackers looking for peanut butter that is not supposed to be there.
Thank you
Crisp & thin "sea salt"
Horribly overflavored with onion powder. Sea salt is indistinguishable in the bitter onion flavor. I bought these on purpose one time, because the Bacon flavor is an excellent cracker, not oversalted or overflavored, but I love sea salt as an accent flavor, and expected a similar pleasant seasoning level. Instead they tasted so badly bitter and of onion powder, I checked the ingredient list, and there it is.
Well, last night I thought I grabbed the Bacon Crisp & Thin, and began snacking without reading the bag. Could not believe the batch was so horrid, bitter, and strongly onion flavor. Whoops! Sea Salt again. Now that I have had a "blind taste test" reaction I will complain to Nabisco. These might make a good crushed topping for your green bean casserole, but for snacking, they are a "bait and switch" flavor as far as I am concerned. Will never buy again.
Regular crackers
I have been a Ritz lover o f these original crackers a very long time but the last 2 packages I bought have been horrible...yuck. they are dry and they don't have that nice golden crispy texture anymore. I am very disappointed with your product now..price goes up and crackers taste worse! Don't even taste good with peanut butter anymore. ONLY good to make crumbs for fish.
Consumer
Wilbraham ma
Quality control is non-existent
We purchase Ritz crackers all the time. I would say at least a 4 pack box every week. We have noticed that sometimes the crackers are:
- too salty
- too greasy
- break or crumble very easy
The great Ritz cracker hasn't been seen in some time. The latest quality control mishap is the box I attempted to snack on was so salty I had to brush some of the salt off in order to eat them.
What gives? Is there that little quality control to have different crackers every time you purchase a new box?
I forgot to include the barcode number from the box. That is: [protected]
Crisp & thin
I live the cream cheese & onion crisp & thin.
This time in the box there were many hard as a rock chips-my sister even asked me what I was eating as I tried to chew-& many at least 1/2 of them were dark to burnt.
[protected]
17MAR18 AX 109 B2
Please inform those who need to know about the inconsistency of the finished product.
Thank you for your time!
Donna Nelson
2145 Nuremberg Blvd
Punta Gorda, FL 33983
Ritz toasted chips (original)
I am a big fan of your products including the one in the title. I tried it last year and it has been on my shopping list ever since. Just last week I bought a bag from the store and couldn't wait to dig in. When I finally made it home I got a class of milk, opened my ritz toasted chips bag took a bite out of one, only to find out it tasted very very salty yuck!. I took a paper towel to wipe the salt off some of the chips but it was just too salty. I am disappointed because this brand of chips I considered my new favorite brand turns out I could not enjoy them this time. Will love to hear from you. Renay
I agree, we love these chips but the last several bags have been much saltier than in the past. Its like they changed
the receipt and now it is too salty to eat. Jim
We love these chips too, but the last 3 bags we bought we had to throw out because they were insanely salty and I’m a salt lover.
Ritz crisp and thins cream cheese and onion
I have purchased several bags of Ritz crisp and Thins. The majority of the time they have been of good quality and I have had any complaints. I do love the taste of these. However, twice there has been an issue once from a Walmart in Salt Lake City. I got a bag and they were mostly crumbs, just little pieces, no solid pieces. I didn't think to complain but recently I bought another bag and this one was a cream cheese and onion bag. I got that at Smith's in Salt Lake City on 900 West. This bag had no flavor of cream cheese and onion. Just a plain taste. No flavor whatsoever!
I just wanted to let you know of this that's all.
Kenneth Holleman.
Ritz sour cream and onion toasted chips
I purchased the chips from Harvey's formerly Winn Dixie on Hillsborough Ave in Tampa Oct.8 my chips are not sour cream they are plain... They don't smell or taste of sour cream... How can I this be? 06)2018 is my expiration date. Can I be mailed a coupon for the replacement. Harvey's won't refund me. They are telling me I need to contact the company
Ritz toasted corn chips, salsa verde
We love the taste of this product. The problem we are having is that the packaging does not protect the chips. The two bags we recently purchased were filled with broken pieces. This was also true for the parmigian chips. The bags don't seem to be able to protect the chips like a box would. It is hard to eat guacamole with broken pieces. Please change the packaging.
Quality
I have purchased several packages of Ritz crackers over the past several months searching relentlessly for the taste and texture that I experienced as a child! The Savory, buttery crispy, golden brown, with a hint of salt texture...it's missing! Where did these things go! Are the people who took theses things seriously retired? Bring them back for the sake of nostalgia! Buttery, crispy, with a hint of salt, golden brown texture...#no dollar store tasting Ritz!
Ritz crackers
We recently (9/2017) purchased a 4 pack of Ritz crackers. We ate 2 of the sleeves and they were fine but when we went to open the other 2 sleeves ( 9/21/17) they had remnants of peanut butter on them. Thankfully no one that was going to be eating them had peanut allergies. We just wanted to make you aware that there was an issue. I am including photos of the packaging and the opened crackers.
Ritz crisp and thin sea salt and vinegar flavour
I recently bought several packs of ritz crisp and thin crisps, from Morrisons. After arriving home I noticed that there were crisps at the bottom of my shopping bags after looking at the crisp packet several packets of the crisps were not sealed properly . Could you please look into this matter urgently as obviously the crisps will not stay fresh if the seal is not sealed properly on the bags of crisps
Thank you tracey morgan
Ritz chips sour cream and onion
On Saturday August 5th, I purchased a bag of these chips.. I opened the package on the 6th, only to find no sour cream and onion flavor. I don't have my receipt so I could not take it back to the store. The use by date is a 13apr18BD28 B . I bought them at Wal-mart Caldwell, Id.
I usually enjoy these but they were very plain this time. Would you please send me a new package or a coupon for a free bag.
Sincerely;
Sally Stearns
3406 S. Florida Ave
Caldwell, I'd 83605
Ritz crackers
I've been enjoying Ritz Crackers for years. I grew up with them. The ones I have been buying the last 6 to 8 months seem to crumble really and I mean really crumbley. They fall apart right in the package. When it comes to dipping in any kind of dip they fall apart. What's going on you change the way there made. Don't want to stop buying them but I will.
Thanks!
Crisp and thin sea salt flavor
I recently purchased Ritz crisp and thin cracker, sea salt flavor. After opening bag and trying a couple they taste like sour cream and onion flavor ( not a fan of). Not sure if it was mislabeled or what but was letting the company know to see what they can do. I would like a refund or voucher to purchase new ones.
Thanks for your time
Jen Sholl
[protected]
I just bought a bag that says its original flavor "formerly sea salt" amd it has a nasty onion flavor. What happened?
I'm totally stumped with the Ritz, crisp and thin sea salt, and yes onion taste are real kinda overwhelming on the palate. And hard to find something to pair it with is really hard!
Same here. Just got online to see if anyone else noticed. This has to be a production mistake, they very clearly taste like sour cream and onion. I bought them because I just wanted regular tasting chips. Not saying I don’t like them, just not happy I didn’t get what I paid for!
I agree I was so disappointed with these I bought the sea salt flavor from BJs and they tasted horrible, they had a really strong onion flavor and way too much seasoning.
Same. Purchased at Walmart in Sacramento. Bought the Sea Salt flavor to go with charcuterie and wine. Was very disappointed with the sour cream and onion flavor.
Same here, and they are bitter due to onion powder, too. I just posted my own review/complaint. The Bacon ones are awesome though!
My family experienced the same thing.
Product quality
We love Ritz crackers and have bought them for MANY years. However,
in the last 3+ months all the boxes that we have purchased that have the
individual sleeves have had broken and crushed crackers!
Your crackers seem to be a tad thinner and therefore are breaking in the sleeve and also trying to get them out of the sleeve.
We just opened another box and ALL three sleeves show crackers that
are crushed or broken.
Please, please fix this problem. We don't want to go to another brand.
Thanks for listening. Judi Needham
The last box of Ritz crackers I purchased recently crumbled immediately as I tried to remove them from the sleeve. It was almost impoossible to spread anything on them as they crumbled in my hand. I have been through the entire box and had the same problem with all of them. Ended up giving the last crumbled sleeve of crackers to my dog. I will be buying a different brand next time, probably Town House.
Ritz crackers
I have noticed that the crackers are very crumbly and difficult to spread peanut butter or cheese on them without them breaking apart. The bar code number on this particular box is [protected]. I have loved ritz for years and still do, I am just wondering why they are so crumbly lately.
The number under the bar code of this batch is: [protected].
Please get them back to where they don't crumble while being spread with peanut butter or cheese,
Thank you
Bobby Barnes
1788 Alyssum Loop
Lakeland, Fl. [protected]
My husband and I have always been fans of ritz crackers, until recently. I do not know what you have done to change the recipe, but the crackers crumble too easy and the taste has changed. We will not be buying this product anymore. As I see ours is not the only complaint. Maybe you changed the recipe to try to save money, but you keep going like your going and no one will buy Ritz anymore. It use to be a great product !
Thank you
Lynda Terry
970 John Carter Road
Bloomingdale, Georgia 31302
It is funny that I saw this while casually reading complaints because last week I purchased ritz crackers and every cracker is either crumbly or burnt horribly!
Ritz crackers
I bought some Ritz Crackers recently. One of the packages had something on a few of the Crackers. It almost looked like peanut butter but I don't think it was. I always keep Ritz Crackers on hand and we eat a lot of them. This was a package of four sleeves. I had almost eaten all of them when I found at least four Crackers with something on them. Thank you.
Ritz Crackers Reviews 0
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Overview of Ritz Crackers complaint handling
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Ritz Crackers Contacts
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Ritz Crackers phone numbers+1 (855) 535-5648+1 (855) 535-5648Click up if you have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number Click down if you have unsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have UNsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number
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Ritz Crackers address100 Deforest Ave, East Hanover, New Jersey, 07936, United States
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