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CB Snack Foods Ritz Crackers Crackers crumbling at the touch
Ritz Crackers

Ritz Crackers review: Crackers crumbling at the touch 5

M
Author of the review
10:53 am EDT
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Good Afternoon,
Every time I purchase a box of crackers the crackers are crumbling at the touch.
It is very frustrating .
It is impossible to make peanut butter cracker and just taking the crackers out of the pack is an issue.
Please refund a few boxes and advise if the problem has been fixed.
We thought it was only one box but are finding this is a regular issue.
We have been buying Ritz brand forever and do not want to switch.

Thanks

5 comments
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Nancy Sullivan-Settle
US
Jan 07, 2019 9:32 pm EST

Please tell me why your Wheat Ritz Crackers fall apart when touched... please whoever is reading this go to the corner store and purchase a box of Ritz Wheat Crackers...open up a sleeve and try to takeout 5 crackers and have then stay whole...trying to add photo...looks like it time to find American owned wheat cracker

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D
D
Displeased with Ritz
US
Sep 30, 2019 9:58 pm EDT

This is systemic! Every box I’ve purchased in the last two months. I love the flavor, but hate... and I mean truly despise this crumbling consistency.
Has the formula changed, or are they just getting cheaper ingredients?

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dlcox
US
Dec 25, 2019 8:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Your "Ritz Roasted Vegetable Crackers" are extremely fragile! What is the problem? I have these crackers for several years and have never seen this problem. They can't be touched because just crumble in your hands. It seems as Nabisco products have completely done away with quality. I love the flavor and most your products, but the quality of the products has disappeared. I will not waste my grocery dollars on your products.

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S Smitley
Mt.Pleasant Pa, US
Sep 06, 2022 7:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We love Nabisco products! Sadly to say, my favorite Ritz Crackers are not worth buying anymore. They crumble upon opening, I cannot make appetizers without crumbling into pieces!

I know you been under stress, as the whole world has been. God bless you all for your part!

Take Care,

S Smitley

T
T
tone
Sep 09, 2023 7:45 pm EDT

Having the same issue. may stop buying them. town house crackers are a good replacement

  1. Ritz Crackers Contacts

  2. Ritz Crackers phone numbers
    +1 (855) 535-5648
    +1 (855) 535-5648
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  3. Ritz Crackers address
    100 Deforest Ave, East Hanover, New Jersey, 07936, United States
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    Nov 19, 2024
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Ritz Crackers is ranked 18 among 22 companies in the Snack Foods category