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ScoreSense.com

ScoreSense.com review: refund 19

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6:23 pm EST
Review updated:
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The complaint has been investigated and resolved to the customer’s satisfaction.
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My first complaint was meant for scoresense.com. I would also like to request my refund personally, since I couldn't get any progress with your csr. If you continue to deny my request then I will be forced to take further actions. I have no problem filing a claim against your company.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

19 comments
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Barbara Loko
Plaistow, US
Mar 06, 2012 2:49 am EST

Same company! Score-sense need's attn. ASAP! FRAUD-swiped my $, w/out my AUTHORIZATION! I will go to the extreme-for my hard-earned money as well! I demand my refund ASAP! It's my money! TAKEN fraudulently! This must stop! Please contact an attorney!

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honeylopez30
Raeford, US
May 02, 2013 4:01 pm EDT

these ###s charged me any ways even after I asked them not to I have to file a claim with my bank

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moxiecat
Dahlonega, US
Jun 30, 2013 12:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CHARGED $29.95 ON MY CREDIT CARD, NEVER HEARD OF THEM TILL NOW. WANT MY MONEY BACK PLUS INTEREST. CONTACTING THE Dept Of State (GEORGIA). ALSO OUR CREDIT UNION TO NOT HONOR ANY CHARGES FROM SCORESENSE.

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ScoreSense
Dallas, US
Jul 08, 2013 1:19 pm EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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JuneyB
Lansdale, US
Jul 12, 2013 10:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I too have also been charged this unauthorized $29.95! SCORESENSE, YOU NEED TO REFUND MY MONEY NOW AND THE I WILL REPORT YOU WITH THE BBB AND ANY OTHER COMPANIES I CAN REPORT YOU TOO. YOU NEED TO REFUND MY MONEY NOW AND YOU NEED TO PROVE TO ME THAT YOU HAVE DELETED AND DESTROYED MY PERSONAL INFORMATION AND MY CARD INFORMATION. WHEN I CALL THE CUSTOMER SERVICE, THEY BETTER BE ABLE TO REFUND ME ASAP AND NOT GIVE ME THE RUN-AROUND. YOU PEOPLE WILL BE CAUGHT AND SHUT DOWN!

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ScoreSense
Dallas, US
Jul 16, 2013 2:23 pm EDT

Hi June,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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Donald E Kruse
Moro, US
Sep 09, 2013 11:50 am EDT

We have been unauthorized charged $29.95 from Score Sense, we would appreciate the refund of that amount. Since we did not asked for the credit reports. We will let the bank know, that you have charged us for something we did not request! Looking for the refund of $29.95!

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ScoreSense
Dallas, US
Sep 09, 2013 3:18 pm EDT

Hi Donald,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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Deb N.
Etowah, US
Mar 13, 2014 8:28 am EDT

I just found another $29.95 charge from ScoreSense. I tried to cancel in January and they convinced me to stay. They gave me
February free and then stated that I would only be charged 3.95 a month but here is another 29.95 charge!

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ScoreSense
Dallas, US
Mar 13, 2014 1:45 pm EDT

Hi Deb,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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vincentl20
Gaithersburg, US
Apr 29, 2014 12:53 am EDT

I just found charged 29.95 from Scoresense.com for "31 months", I don't really know why they can charged my credit card without my authorization, I'm stupid i don't check detail from my statement, but why a company can charge me every months without any notification from them? Where is my report?I don't really know who is scoresense til now. Base on someone point of view we are stupid, but why if I paid for service and scoresense doesn't mail or email me for anything in order to notify me that i am still in service. I will file a complaint to BBB and I need my money back. Every month my credit card company with provide my credit score for free, and why a scam company can operate till now.

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ScoreSense
Dallas, US
Apr 29, 2014 1:53 pm EDT

Hi Vincent,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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HELEN DANACHE
Indian Wells, US
May 29, 2014 3:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

THEY HAVE SCAMMED ME FOR 17 MONTHS.
I LOOKED THEM UP; THEY HAVE;

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ScoreSense
Dallas, US
May 30, 2014 3:20 pm EDT

Hi Helen,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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ScoreSense
Dallas, US
Jun 04, 2014 3:22 pm EDT

Hi Helen,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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John Swearingen
Norfolk, US
Mar 05, 2015 7:57 pm EST

This has happened to us also. They took 269.00 from my account. I never signed up for there services. Don't know who they are till I seen the charge on my bank statement and then called them. They refused to give all our money back. So I made a complaint with IC3.gov and with our bank. My next step is with my local police department to file fraud charges.

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brenda jean
US
Nov 01, 2022 4:52 am EDT

scorescene had a unatherized taken 29.95 out of my acount i called to try to have it refunded to me and it was denied so i called again and still havent got a refund isnt that the same thing as fraud

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Dave Dedmore
US
Feb 23, 2023 2:50 pm EST

I had same thing happen to me... And this company wont do nothing

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kristiebarnes
eagle mountain, US
Apr 09, 2023 9:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

they have been pulling money out of my account for months and wont send my money back and tells me i have to pay them to get my money back. i will never do business they are not a good company i am contacting my attorney.

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  1. ScoreSense.com Contacts

  2. ScoreSense.com phone numbers
    +1 (800) 972-7204
    +1 (800) 972-7204
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    Customer Care
  3. ScoreSense.com emails
  4. ScoreSense.com address
    4447 North Central Expressway, Suite 110 PMB 406, Dallas, Texas, 75205, United States
  5. ScoreSense.com social media
  6. Maria
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    Oct 29, 2024